Job summary
This is an exciting time for us: our Cyber Security and Compliance team is growing and you could be part if it! We have an opportunity for a Business Continuity Analyst with a solid background in technical or ICT-adjacent roles and a solid understanding of Business Continuity and/or Disaster Recovery to help us develop the in-house knowledge, skills and resilience we need, and to assist our complex, multifaceted ICT department to attain the highest level of compliance.
This role is based at either of our Ipswich Hospital or Colchester Hospital sites, but we have a flexible approach to home working.
We are an ambitious trust with a simple vision, to provide the communities we serve with excellent healthcare and build a better future for the people of east Suffolk and North Essex. To help us do this, we will work closely with our local partners to deliver more of the joined-up services and care our residents need.
So if your ambition matches ours, it's time to work together.
If we receive sufficient applications, this post may close before the stated closing date.
Main duties of the job
Responsibilities
- Assist with the development of ICT Business Continuity and Disaster Recovery policies, plans and procedures.
- Maintain a working knowledge of ICT Business Continuity and Disaster Recovery policies, plans and procedures and their interdependencies.
- Act as liaison for auditing and examination of ICT Business Continuity & disaster recovery processes. Contribute and supply information to the Trusts Data Security and Protection Toolkit submission.
- Liaise with Information Asset Owners and stakeholders, perform Business Impact Analysis against key ICT systems, assist with determining Recovery Point Objectives, Recovery Time Objectives, and document.
- Assist ICT Infrastructure teams with preparing and documenting back and restore plans.
- Collaborate with Trust IT technical staff, ICS partners & Third parties to ensure that ICT BC & DC solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.
- Assist with scheduling and taking part in ICT BC & DR exercises.
- Work with the EPRR to ensure that the Trust wider BC & DR procedures Align with ICT BC strategy and procedures.
- Work closely with the IT Security team in ensuring information security standards are maintained in the event of a BC or DR Event.
- Creation and maintenance of design diagrams that are required to support ICT BC & DR.
- Collaborate with an established Infrastructure Architects.
- Undertaking research and development initiatives on a range of emerging technologies.
About us
One of the largest Trust's in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A
Job description
Job responsibilities
- Assisting with developing the BC & DR strategy and working with the team to ensure that this is incorporated into the consolidated plan.
- Accountable for delivering strategy, promoting innovation, and supporting operational excellence. Working with highly complex data, facts and situations requiring analysis, interpretations, and comparisons on a range of options and making decisions on the most appropriate approach.
- Ensure that ICT processes in relation to best practise and design are in line with industry best practice and ITIL standards.
- Post holder will be expected to follow established processes and practices, whilst suggesting improvements and implementing new practices.
- Identify areas for improvement, proposing procedures or SLAs to management when necessary.
- Will be expected to share specialist knowledge in the training of colleagues and team members.
- Identify enterprise requirements for structures, resources and cultural modifications required to support the advancement of our technical estate.
- Ensure documentation of entire architecture design is available and evaluate.
For full details of the responsibilities and duties of this role please see the attached job description.
Job description
Job responsibilities
- Assisting with developing the BC & DR strategy and working with the team to ensure that this is incorporated into the consolidated plan.
- Accountable for delivering strategy, promoting innovation, and supporting operational excellence. Working with highly complex data, facts and situations requiring analysis, interpretations, and comparisons on a range of options and making decisions on the most appropriate approach.
- Ensure that ICT processes in relation to best practise and design are in line with industry best practice and ITIL standards.
- Post holder will be expected to follow established processes and practices, whilst suggesting improvements and implementing new practices.
- Identify areas for improvement, proposing procedures or SLAs to management when necessary.
- Will be expected to share specialist knowledge in the training of colleagues and team members.
- Identify enterprise requirements for structures, resources and cultural modifications required to support the advancement of our technical estate.
- Ensure documentation of entire architecture design is available and evaluate.
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience
Essential
- Proven experience in a technical or adjacent ICT role with experience of supporting a complex multi-vendor environment
- Experience of assisting with planning and executing recovery exercises, achieving Recovery Time Objectives and Recovery Point Objectives
- Ability to work proactively under own initiative, take responsibility and demonstrate leadership
- Handling complex organisational issues and constraints
- Experience of facilitating change in practice to improve services
- Project management/co-ordination
- Identifying and interpreting national policy and implementing required changes
- Responsibility for a budget
Desirable
- NHS Emergency Preparedness, Resilience & Response (EPRR) Experience
- NHS IT experience
- Information Security experience
- Understanding and experience in ITIL3/4 & ISO27001
Qualifications
Essential
- Relevant degree or equivalent qualification or significant experience of working at degree level
- Management/leadership qualification or equivalent experience at post graduate level
- Evidence of continued professional development
Desirable
- Business Continuity/ Disaster Recovery Qualification
- Project Management Qualification
- ITIL Qualification
Knowledge and Skills
Essential
- Defining and implementing procedures for responding to disruptions in business and/or IT operations
- Backup, recovery, storage systems and IT security management
- Risk management and governance
- ICT Infrastructure such as virtualisation and cloud-based Infrastructure, systems, networking and telecoms architecture
- ICT infrastructure documentation concepts
- Knowledge of problem-solving and Root Cause Analysis methods
- Contract management
- Knowledge of problem-solving and Root Cause Analysis methods
- Able to prepare highly complex ICT project proposals
- Strong communication skills both written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders
Desirable
- Emergency Preparedness, Resilience & Response (EPRR)
- NHS Applications
- HSCN Network
Person Specification
Experience
Essential
- Proven experience in a technical or adjacent ICT role with experience of supporting a complex multi-vendor environment
- Experience of assisting with planning and executing recovery exercises, achieving Recovery Time Objectives and Recovery Point Objectives
- Ability to work proactively under own initiative, take responsibility and demonstrate leadership
- Handling complex organisational issues and constraints
- Experience of facilitating change in practice to improve services
- Project management/co-ordination
- Identifying and interpreting national policy and implementing required changes
- Responsibility for a budget
Desirable
- NHS Emergency Preparedness, Resilience & Response (EPRR) Experience
- NHS IT experience
- Information Security experience
- Understanding and experience in ITIL3/4 & ISO27001
Qualifications
Essential
- Relevant degree or equivalent qualification or significant experience of working at degree level
- Management/leadership qualification or equivalent experience at post graduate level
- Evidence of continued professional development
Desirable
- Business Continuity/ Disaster Recovery Qualification
- Project Management Qualification
- ITIL Qualification
Knowledge and Skills
Essential
- Defining and implementing procedures for responding to disruptions in business and/or IT operations
- Backup, recovery, storage systems and IT security management
- Risk management and governance
- ICT Infrastructure such as virtualisation and cloud-based Infrastructure, systems, networking and telecoms architecture
- ICT infrastructure documentation concepts
- Knowledge of problem-solving and Root Cause Analysis methods
- Contract management
- Knowledge of problem-solving and Root Cause Analysis methods
- Able to prepare highly complex ICT project proposals
- Strong communication skills both written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders
Desirable
- Emergency Preparedness, Resilience & Response (EPRR)
- NHS Applications
- HSCN Network
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
