Job summary
Business Administration Apprentice
Department: Medical Director's Office
Pay rate: Apprenticeship
Hours: 37.5 hours per week, all MKUH roles will be considered for flexible working
An exciting opportunity has arisen at Milton Keynes University Hospital NHS Foundation Trust for an Apprentice Administrator working within the Medical Director's office (MDO). The Administrator will support the Business Managers to manage medical appraisal, revalidation and job planning processes at the Trust.
The Apprenticeship programme will be delivered by our external NHS approved training provider. You will take part in interactive workshops and be assigned a tutor to support you throughout the programme, as well as receiving support from the MKUH Apprenticeship Team.
For more information, please contact Jade Walsh, Business Manager or Lee Noble, Apprenticeship Manager, Jade.Walsh@mkuh.nhs.uk Lee.Noble@mkuh.nhs.uk
Interview 3 July 2025
Main duties of the job
In line with Apprenticeship Funding rules, please only apply for this role if all of the below factors apply to you. If you are unsure of any of these, please email us on Apprenticeships@mkuh.nhs.uk, highlighting the role you are applying for and what your query is.o You are 16 years old or over,o You have resided in the UK or EEA for at least the past 3 years,o You can produce evidence of your Maths & English GCSE (or equivalent) qualifications,o You will not be in full time education at the point of starting this role,o You have not previously undertaken a similar or higher qualification (E.g a degree in Business Administration)
Please bring your Maths and English certificates with you to interview, should you be invited.If you are unsure if your circumstances meet the above criteria, please email Apprenticeships@mkuh.nhs.uk and we can advise.
This role is a fixed term contract of 17 months. For the first 12 months of the apprenticeship, you will be paid the national apprentice wage. From month 13 to the end of contract, you will receive the national pay vs your age. There is no banded role upon completion of the contract.
For existing members of staff, Annex 30 may apply, of which pay rates may differ.
About us
MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest
Job description
Job responsibilities
The scope of work can be variable with the need to respond to ad hoc queries. However, the key areas of work are as follows: To provide administrative support to the MDO team using relevant software packages and appraisal management systems within set timescales and to a high standard of accuracy. To include: Typing documents letters, meeting notes, reports Processing correspondence, messages, and e-mails Develop and maintain effective and efficient office systems Manages the departments filing system, both electronically and paper-based Ensuring all new doctors are inducted into the process and trained on the system and National / Trust requirements for appraisal.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
The scope of work can be variable with the need to respond to ad hoc queries. However, the key areas of work are as follows: To provide administrative support to the MDO team using relevant software packages and appraisal management systems within set timescales and to a high standard of accuracy. To include: Typing documents letters, meeting notes, reports Processing correspondence, messages, and e-mails Develop and maintain effective and efficient office systems Manages the departments filing system, both electronically and paper-based Ensuring all new doctors are inducted into the process and trained on the system and National / Trust requirements for appraisal.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- Maths and English at grade C/4 or above (or equivalent)
- Evidence of continued professional development
Experience / Knowledge
Desirable
- Experience in the NHS
- Experience in operational management and / or human resources
- Experience of working directly with doctors at all levels of seniority, and with Director / Associate Director colleagues
- Familiarity with terms and conditions of service for doctors of all grades
- Working knowledge of appraisal and revalidation
- Working knowledge of capability, disciplinary, ill health framework for doctors (MHPS)
Skills
Essential
- Strong IT skills including Microsoft Office Suite
- Good team working and ability to motivate others
- Excellent interpersonal skills
- Ability to function as an effective member of a multi-professional team
- Intellectual and emotional resilience
- Ability to use a range of styles in the work context
- Insight into strengths and weaknesses of self and others
Desirable
- Ability to produce high quality written material (papers, presentations)
- Political awareness, with the ability to understand the wider interest groups and stakeholders within the Trust, and to work sensitively to overcome their differing positions and interests
Additional Information
Essential
- Willingness to undertake training as required
Desirable
- Flexible around working hours to support the senior clinicians in the MDO
Communication
Essential
- Good communication skills
Person Specification
Qualifications and knowledge
Essential
- Maths and English at grade C/4 or above (or equivalent)
- Evidence of continued professional development
Experience / Knowledge
Desirable
- Experience in the NHS
- Experience in operational management and / or human resources
- Experience of working directly with doctors at all levels of seniority, and with Director / Associate Director colleagues
- Familiarity with terms and conditions of service for doctors of all grades
- Working knowledge of appraisal and revalidation
- Working knowledge of capability, disciplinary, ill health framework for doctors (MHPS)
Skills
Essential
- Strong IT skills including Microsoft Office Suite
- Good team working and ability to motivate others
- Excellent interpersonal skills
- Ability to function as an effective member of a multi-professional team
- Intellectual and emotional resilience
- Ability to use a range of styles in the work context
- Insight into strengths and weaknesses of self and others
Desirable
- Ability to produce high quality written material (papers, presentations)
- Political awareness, with the ability to understand the wider interest groups and stakeholders within the Trust, and to work sensitively to overcome their differing positions and interests
Additional Information
Essential
- Willingness to undertake training as required
Desirable
- Flexible around working hours to support the senior clinicians in the MDO
Communication
Essential
- Good communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
