Job summary
Communications Apprentice
Pay rate: Apprenticeship
Department: Communications
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
Are you passionate about content creation, design, and storytelling? Do you thrive in a fast-paced environment and want to kick-start your career in communications? If so, we have an exciting opportunity for you!
MKUH is looking for a Communications Apprentice to join our busy team.You'll play a key role in delivering our internal and external communications plans while developing your own expertise in content creation and communications more broadly.
We're Looking For Someone With:
*A passion for design (Canva, Adobe)
*Basic to intermediate photography & videography skills
*Strong written and verbal communication
*The ability to multitask and stay organised
*A kind, positive and willing approach to teamwork
This is a fantastic chance to gain hands-on experience in one of the most demanding communications environments you will find.
To discuss this role before applying, please contact: communications@mkuh.nhs.uk and one of the team will be happy to answer your questions.
Please note that we are not able to offer sponsorship for this role.
Interview dates: 1st and 3rd July 2025
Main duties of the job
In line with Apprenticeship Funding rules, please only apply for this role if all of the below factors apply to you. If you are unsure of any of these, please email us on Apprenticeships@mkuh.nhs.uk, highlighting the role you are applying for and what your query is.
You are 16 years old or over,
You have resided in the UK or EEA for at least the past 3 years,
You can produce evidence of your Maths & English GCSE (or equivalent) qualifications
You will not be in full time education at the point of starting this role
You have not previously undertaken a similar or higher qualification (E.g a degree in Marketing)
Please bring your Maths and English certificates with you to interview, should you be invited.
This role is a fixed term contract of 18 months. For the first 12 months of the apprenticeship, you will be paid the national apprentice wage. From month 13 to the end of contract, you will receive the national pay vs your age.
For existing members of staff, Annex 30 may apply, of which pay rates may differ. To find out more, email us on Apprenticeships@mkuh.nhs.uk.
About us
MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free refreshments
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
What Youll Be Doing:
Content Creation & Brand Management
Graphic design for offline and digital channels Photography and videography Maintain brand kits in Canva and on the Trust intranet
Administration
Manage the communications inbox Support events and campaigns Monitor and log media coverage Contribute to reports and evaluations
Channel Management
Update content across websites and intranet
You will be a key member of the team and in addition to your daily work, you will study the Level 3 Content Creator Apprenticeship, which is delivered by our external provider. You will take part in interactive workshops and be assigned a tutor to support you throughout the programme, as well as receiving support from your internal mentor.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
What Youll Be Doing:
Content Creation & Brand Management
Graphic design for offline and digital channels Photography and videography Maintain brand kits in Canva and on the Trust intranet
Administration
Manage the communications inbox Support events and campaigns Monitor and log media coverage Contribute to reports and evaluations
Channel Management
Update content across websites and intranet
You will be a key member of the team and in addition to your daily work, you will study the Level 3 Content Creator Apprenticeship, which is delivered by our external provider. You will take part in interactive workshops and be assigned a tutor to support you throughout the programme, as well as receiving support from your internal mentor.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- Maths AND English at grade 4/C or above
- Basic to intermediate knowledge of digital and offline communications
- Excellent written and verbal communications skills
- Basic to intermediate content creation skills for digital and offline channels, including animation, videography and photography
- Active interest in, and knowledge of, social media, news and healthcare
Experience
Essential
- Organising tasks
- Managing deadlines
- Communicating and collaborating with a wide range of people
- Creating content for digital and offline channels
- Confident with animation, photography and videography
- Using design software, ideally Canva, Adobe InDesign and Photoshop
- Experience working in a team, office and/or healthcare setting
Skills
Essential
- Using MS products including Teams, SharePoint, Word, PowerPoint and Excel
- Communicating with confidence, verbally and in writing
- Using own initiative
- Organising
- Working well with a wide range of people
- Prioritising and managing a constantly-changing workload
- Handling a large volume of email traffic
- Juggling multiple deadlines at once
Personal and people development
Essential
- Commitment to personal development
- Commitment to developing new ways of working and innovating
- Ability to work to briefs, deadlines and guidelines
- Ability to work quickly to a high standard
- Creative approach to problem-solving
- Enthusiastic and positive manner
- Excellent personal presentation
Person Specification
Qualifications and knowledge
Essential
- Maths AND English at grade 4/C or above
- Basic to intermediate knowledge of digital and offline communications
- Excellent written and verbal communications skills
- Basic to intermediate content creation skills for digital and offline channels, including animation, videography and photography
- Active interest in, and knowledge of, social media, news and healthcare
Experience
Essential
- Organising tasks
- Managing deadlines
- Communicating and collaborating with a wide range of people
- Creating content for digital and offline channels
- Confident with animation, photography and videography
- Using design software, ideally Canva, Adobe InDesign and Photoshop
- Experience working in a team, office and/or healthcare setting
Skills
Essential
- Using MS products including Teams, SharePoint, Word, PowerPoint and Excel
- Communicating with confidence, verbally and in writing
- Using own initiative
- Organising
- Working well with a wide range of people
- Prioritising and managing a constantly-changing workload
- Handling a large volume of email traffic
- Juggling multiple deadlines at once
Personal and people development
Essential
- Commitment to personal development
- Commitment to developing new ways of working and innovating
- Ability to work to briefs, deadlines and guidelines
- Ability to work quickly to a high standard
- Creative approach to problem-solving
- Enthusiastic and positive manner
- Excellent personal presentation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
