Haematology Operational Manager

Job responsibilities

• Liaise with departmental technical and clinical staff to ensure that all scientific and clinical work is performed to professional standards.
• Motivates staff inthe performance of their duties to enable them to meet personal and departmental targets.
• Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies.
• To advise and provide expert interpretation of results produced by the laboratory.
• Provide statistical analysis of service workload including test volumes, cost per test, test turnaround times and test requesting frequency/repeat intervals.
• Management of staff and activity within the department such that the expected 24/7 service level is achieved irrespective of urgency and hours of service i.e. business continuity planning, unsocial hours working rosters and staff leave/absence.
• Manage significant service changes and ensure Pathology Change Control process is adhered to.

Communication & relationship skills:

• Liaise with the Blood Sciences manager and the Consultant Haematologist in the technical, scientific, clinical and administrative work of the Haematology Department

Analytical & judgemental skills:

• Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies.

Planning & organisational skills:

• Coordinatedelivery of laboratory service with other Blood Science and Pathology operational leads.

Responsibility for Patient/Client care:

• Responsible for managing all patient/service user complaints and/or incidents in accordance with Pathology and Trust Policies.

Please refer to the Job Description for further details

We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.

Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Qualifications and knowledge

Essential

• HPC State Registration and MSc/FIBMS or equivalent.
• Evidence of relevant continued professional development.
• Extensive knowledge of ISO 15189 standards for Medical Laboratories
• Comprehensive specialist knowledge in the field of Laboratory Haematology
• Knowledge of laboratory training and competency requirements
• Extensive understanding of Quality Assurance
• Knowledge of professional Health & Safety legislation/requirements
• Knowledge of GDPR requirements

Desirable

• Management qualification/experience.
• Knowledge of NHSI Pathology initiatives i.e. Model Hospital data requirements

Experience

Essential

• Extensive post qualification experience in Laboratory Haematology at a Senior level (band 7 and above)
• Experience in training, organisation and management of staff of all grades.
• Experience in the evaluation and introduction of new technologies and techniques.
• Extensive experience in the use and maintenance of Quality Management Systems including ISO 15189 accreditation inspections

Desirable

• Experience in financial/ resource management

Skills

Essential

• Ability to manage competing priorities
• Literate with all Microsoft Office applications
• Report writing skills
• Complex data interpretation skills
• Statistical analysis skills
• Complex option appraisal skills
• Organisational skills leading to service delivery
• Strategic planning skills
• Change control/management skills
• Highly developed practical and technical skills in chemical pathology laboratory techniques

Desirable

• Risk assessment skills
• Self-inspection auditing skills

Personal and people development

Essential

• Line management & HR experience/skills including staff AJR, absence monitoring and performance management
• Teaching/Training skills at a level suitable for clinical, technical & support staff

Communication

Essential

• Good communication skills including a clear command of written and spoken English with report writing skills
• Customer care/service user skills
• Presentation Skills

Specific requirements

Essential

• Able to perform the duties of the post with reasonable aids and adaptations
• Able to support the 24/7 laboratory service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).