Job summary
Information Governance Co-ordinator
Department: Corporate
Band 3
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
An excellent opportunity has arisen for an Information Governance Co-ordinator. This role is both busy and exciting, working as part of the innovative Information Governance team at Milton Keynes University Hospital NHS Foundation Trust.
Key Requirements:
GCSE Level of Education or equivalent.
NVQ Level 3 or equivalent experience.
Evidence of continual personal development.
Proficiency in Microsoft Office and document management systems.
Familiarity with NHS systems, including PACs, E.Care, SBS, EDM.
Excellent communication skills, both written and verbal.
Strong interpersonal skills and ability to work in a team.
Ability to maintain professionalism and handle confidential matters.
Please note: We are not able to offer sponsorship for this role.
Proposed interview date: 24 September 2024
Please contact Dawn Budd on 01908 995041
Main duties of the job
Role Overview:
The successful candidate will provide respectful and courteous service to all individuals while delivering timely care and attention with a professional demeanour. They will ensure a clean and comfortable environment, work independently and collaboratively within a team, and adapt to changing priorities. The role involves fostering good working relationships within the organisation and with external partners, contributing to a positive and efficient workplace culture.
Responsibilities:
- Listen actively and communicate information clearly.
- Involve team members in decision-making and collaborative efforts.
- Manage and prioritise tasks using initiative and time management skills.
- Respond effectively to urgent situations and high-pressure environments.
- Develop and maintain administrative systems and procedures.
- Create accurate reports and manage data entry with attention to detail.
- Contribute to continuous improvement through personal and professional development.
To assist in providing an efficient and effective service for the processing of all private healthcare insurance forms, DWP's and Subject Access Requests for Patients, Solicitors, Police and Courts. To undertake the function of Assistant to the Information Governance Team in all aspects of their work
About us
MKUH staff scored highest for 'We work flexibly' theme, scoring 6.86 out of 10. (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
Free on-site parking
Free tea and coffee
Great flexible working opportunities
Discounted gym membership
Lease car scheme
Generous annual leave and pension scheme
On site nursery (chargeable)
Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
The post holder will
To assist the Information Governance Administrators on completion of all subject access requests, DWPs and request from other external agencies including Police and GMC.
To issue, monitor and maintenance of TAC Cards.
General Responsibilities
engage with line manager to undertake regular performance reviews against agreed objectives.
be responsible for actively identifying own development needs and committing to a personal development plan, based on continuous learning.
Please refer to the Job Description for further details.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
The post holder will
To assist the Information Governance Administrators on completion of all subject access requests, DWPs and request from other external agencies including Police and GMC.
To issue, monitor and maintenance of TAC Cards.
General Responsibilities
engage with line manager to undertake regular performance reviews against agreed objectives.
be responsible for actively identifying own development needs and committing to a personal development plan, based on continuous learning.
Please refer to the Job Description for further details.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- GCSE Level of Education or equivalent
- NVQ Level 3 or equivalent experience
- Evidence of continual personal development.
Experience
Essential
- Working and dealing with highly confidential matters
- Working in a large, complex organisation
- Responding to urgent situations
- Planning and time management
- Prioritising and using own initiative
Desirable
- Local NHS Environment
- Document Management Systems
- Microsoft Office Programmes
- Trust Systems to include PACs, E.Care, SBS, EDM
- Setting up administrative systems and developing working policies and procedures
Skills
Essential
- Commitment to continuous personal professional development
- Ability to work without direct supervision
- Advanced keyboard and data entry skills, allowing accurate and consistent use of IT systems
- Excellent communications skills both written and verbal. Using re-assurance and empathic skills
- Excellent customer relations dealing with sensitive and complex situations which require tact and diplomacy
- Eye for detail
- Ability to maintain and project a professional approach in all interaction with professionals
- Ability to create reports
Person Specification
Qualifications and knowledge
Essential
- GCSE Level of Education or equivalent
- NVQ Level 3 or equivalent experience
- Evidence of continual personal development.
Experience
Essential
- Working and dealing with highly confidential matters
- Working in a large, complex organisation
- Responding to urgent situations
- Planning and time management
- Prioritising and using own initiative
Desirable
- Local NHS Environment
- Document Management Systems
- Microsoft Office Programmes
- Trust Systems to include PACs, E.Care, SBS, EDM
- Setting up administrative systems and developing working policies and procedures
Skills
Essential
- Commitment to continuous personal professional development
- Ability to work without direct supervision
- Advanced keyboard and data entry skills, allowing accurate and consistent use of IT systems
- Excellent communications skills both written and verbal. Using re-assurance and empathic skills
- Excellent customer relations dealing with sensitive and complex situations which require tact and diplomacy
- Eye for detail
- Ability to maintain and project a professional approach in all interaction with professionals
- Ability to create reports
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
