Job summary
Head of Nursing - Emergency Department
Department: Emergency Department
Band: 8C £70,417 - £81,138 Per annum
Hours: Full time -37.5 per week, all MKUH roles will be considered for flexible working
Do you have extensive nursing and leadership experience within the Emergency Department? Do you feel ready to accept a new challenge and take on a senior leadership role where patient experience is at the forefront of all you do.
Milton Keynes University Hospital have had a business case recently approved to expand our fantastic and hardworking emergency department. Roles approved in this case were Registered Nurses, Sisters/Charge Nurses, a Practice Development Lead and Head of Nursing. This is a brand-new role to the Trust, and you will have the opportunity of being first in post if you are successful.
Working closely with the Divisional Chief Nurse, this role will require someone who is willing to work hard and dedicate themselves to ensuring services are delivered in a highly professional and clinically safe manner in conjunction with national policies and Care Quality Commission (CQC) standards.
For further information and/or an informal discussion please contact Liz Winter - Divisional Chief Nurse for Medicine & Emergency Care Elizabeth.Winter@MKUH.nhs.uk 01908 996072
Interview date: w/c 7th October 2024
Main duties of the job
You will need strong leadership and people management skills, to lead the development of nurse-led initiatives and improve performance in conjunction with other members of the senior team in ED and the Division including acute and community colleagues.
The postholder will lead on supporting the team to promote excellence in nursing care to maintain and improve clinical standards ensuring care is delivered to the highest quality, inspiring patient, and public confidence.
If you are compassionate, dynamic, with the ability to inspire a team of skilled nurses, fostering a collaborative and supportive environment we invite you to apply for this post. Your leadership will be crucial in managing the day-to-day operations, implementing best practices, and driving continuous improvement in patient outcomes.
The post holder will lead and facilitate the development of efficient, effective high quality and patient focused services for all patients throughout their front door journey. They will provide visible clinical, professional leadership of nursing staff across the Emergency Department (ED)
Working as part of the UEC Leadership Team, alongside the Service manager, Matron and clinical lead, the post holder will be professionally, operationally and managerially responsible for nursing in the departments.
About us
MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
Through strong clinical leadership the Head of Nursing will support the teams to promote excellence in nursing care to maintain and improve clinical standards. The post holder will ensure that all patients are treated with compassion, dignity and respect placing value on the diversity of the local community and beyond. Partnership working is a priority in supporting the delivery of a seamless and integrated service for patients and their families with identified health needs.
Patient experience is a key responsibility of the role to ensure that care is delivered to the highest quality, inspiring patient and public confidence. This will be achieved through high visibility, accessibility and surveillance and by listening to feedback from our service users through the patients voice and the Friends and Family Test feedback.
At all times, the post holder will work in accordance with the principles governed by the Nursing & Midwifery Council (NMC) and Trust Policies.
Clinical
- Provide clinical leadership to staff within areas of responsibility, ensuring implementation of and compliance with policies and procedures including safe staffing across Urgent and Emergency services ensuring the delivery of high value, family centred, responsive and efficient patient care.
- Ensure services are delivered in a highly professional and clinically safe manner, in conjunction with the corporate team and in accordance with local and national policies and procedures, including compliance with the Care Quality Commission (CQC) standards.
Management and Leadership
- Provide strong and consistent leadership to staff professional role modelling.
-
Manage the delivery of patient care quality and experience ensuring an integrated approach with partners within health, social care, education, acute and third sector services
Educational Responsibilities
- Complete Practice Supervisor and Assessor training and act as a practice supervisor and assessor providing supervision to junior staff, student nurses and other learners.
- Maintain an awareness of current developments in Urgent and Emergency Care developments and practice.
Professional Development
- Maintain Continuous Professional Development in line with Trust Policy, the Knowledge and Skills Framework and professional bodies requirements for revalidation.
- Ensure own practice is up to date and evidence based and demonstrate an awareness of current, relevant research.
Service improvement
- To have a clear understanding of the vision of the Trust and be able to translate this into local context for operational implementation within the area.
-
To lead and support staff to work across patient pathways, encouraging and fostering joint working to facilitate seamless transition of care for patients, the principles of self-care and community engagement where possible.
People Management
- Be responsible for the line management of the matron and Advanced Clinical Practitioners within the departments.
- Assist with monitoring staff attendance to ensure a healthy and safe environment for staff and patients.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
Through strong clinical leadership the Head of Nursing will support the teams to promote excellence in nursing care to maintain and improve clinical standards. The post holder will ensure that all patients are treated with compassion, dignity and respect placing value on the diversity of the local community and beyond. Partnership working is a priority in supporting the delivery of a seamless and integrated service for patients and their families with identified health needs.
Patient experience is a key responsibility of the role to ensure that care is delivered to the highest quality, inspiring patient and public confidence. This will be achieved through high visibility, accessibility and surveillance and by listening to feedback from our service users through the patients voice and the Friends and Family Test feedback.
At all times, the post holder will work in accordance with the principles governed by the Nursing & Midwifery Council (NMC) and Trust Policies.
Clinical
- Provide clinical leadership to staff within areas of responsibility, ensuring implementation of and compliance with policies and procedures including safe staffing across Urgent and Emergency services ensuring the delivery of high value, family centred, responsive and efficient patient care.
- Ensure services are delivered in a highly professional and clinically safe manner, in conjunction with the corporate team and in accordance with local and national policies and procedures, including compliance with the Care Quality Commission (CQC) standards.
Management and Leadership
- Provide strong and consistent leadership to staff professional role modelling.
-
Manage the delivery of patient care quality and experience ensuring an integrated approach with partners within health, social care, education, acute and third sector services
Educational Responsibilities
- Complete Practice Supervisor and Assessor training and act as a practice supervisor and assessor providing supervision to junior staff, student nurses and other learners.
- Maintain an awareness of current developments in Urgent and Emergency Care developments and practice.
Professional Development
- Maintain Continuous Professional Development in line with Trust Policy, the Knowledge and Skills Framework and professional bodies requirements for revalidation.
- Ensure own practice is up to date and evidence based and demonstrate an awareness of current, relevant research.
Service improvement
- To have a clear understanding of the vision of the Trust and be able to translate this into local context for operational implementation within the area.
-
To lead and support staff to work across patient pathways, encouraging and fostering joint working to facilitate seamless transition of care for patients, the principles of self-care and community engagement where possible.
People Management
- Be responsible for the line management of the matron and Advanced Clinical Practitioners within the departments.
- Assist with monitoring staff attendance to ensure a healthy and safe environment for staff and patients.
Please refer to the Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- Registered Nurse on NMC Register
- Educated to master's degree level (health or nursing related) or equivalent level of study/experience
- Evidence of recent relevant professional development in topics such as leadership, management
- Safeguarding Level 3
- Knowledge of National priorities/policy
Desirable
- Management leadership qualification
- Coaching/mentoring skills qualification
Experience
Essential
- Experience at Band 8a within Medicine Division or Urgent Emergency Care
- Significant experience and understanding in Urgent Emergency care and relevant quality metrics
- Significant experience managing services, staff and teams
- Experience of managing health service quality issues and problem solving
- Project management skills
- Experience delivering patient experience improvements
- Experience of cross system and partner working
- Experience in Governance
Desirable
- Experience of chairing complex meetings & effective completion of actions
- External profile from publications/presentations
- Experience in service transformation
Skills
Essential
- Demonstrate effective data collection, interpretation and performance improvements
- Evidence of expert nursing care for patients
- Ability to lead and contribute to teams
- Ability to effectively prioritise and manage workloads
- Resilience
- Evidence of compliance with standards/ KPIS and evidence of introduction of systems and processes in line with governance
- Strong IT skills
Personal and people development
Essential
- Flexible and adaptable to change
- Motivation and enthusiasm for patient/staff experience and quality of care
- Critical thinking
- Decision- making and problem solving skills
- Professional behaviour and role modelling
Communication
Essential
- Effective communication and interpersonal skills
- Ability to effectively contribute/influence healthcare policy
Person Specification
Qualifications and knowledge
Essential
- Registered Nurse on NMC Register
- Educated to master's degree level (health or nursing related) or equivalent level of study/experience
- Evidence of recent relevant professional development in topics such as leadership, management
- Safeguarding Level 3
- Knowledge of National priorities/policy
Desirable
- Management leadership qualification
- Coaching/mentoring skills qualification
Experience
Essential
- Experience at Band 8a within Medicine Division or Urgent Emergency Care
- Significant experience and understanding in Urgent Emergency care and relevant quality metrics
- Significant experience managing services, staff and teams
- Experience of managing health service quality issues and problem solving
- Project management skills
- Experience delivering patient experience improvements
- Experience of cross system and partner working
- Experience in Governance
Desirable
- Experience of chairing complex meetings & effective completion of actions
- External profile from publications/presentations
- Experience in service transformation
Skills
Essential
- Demonstrate effective data collection, interpretation and performance improvements
- Evidence of expert nursing care for patients
- Ability to lead and contribute to teams
- Ability to effectively prioritise and manage workloads
- Resilience
- Evidence of compliance with standards/ KPIS and evidence of introduction of systems and processes in line with governance
- Strong IT skills
Personal and people development
Essential
- Flexible and adaptable to change
- Motivation and enthusiasm for patient/staff experience and quality of care
- Critical thinking
- Decision- making and problem solving skills
- Professional behaviour and role modelling
Communication
Essential
- Effective communication and interpersonal skills
- Ability to effectively contribute/influence healthcare policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
