Job summary
Ward Food Service Assistant
Department: Hotel Services
Band 2: £23,383 Per annum pro rata
Hours: Part-time
17.5 Hours per week working Monday to Friday 16.00-19.30 x2 Roles
3.5 Hours evening shift working 1 day per week 16.00-19.30
8 hours Saturday and Sunday 10.00-14.00
Be a part of a great positive team providing and helping patients recovery and making a difference.
Milton Keynes Hospital has invested in a new foodservice and has been running it for over 3 years. The system offers an a la carte menu featuring 35 dishes, it has improved food choice and quality and also improved patient satisfaction.
Part of the improvements was introducing a new ward based foodservice role, in this role you will take meal orders, serve meals, beverages, and snacks, you will be the link with the patient providing good food & beverages - helping the patients recovery.
We are looking for staff that have worked in customer service roles hospitality or retail who would like to make a real difference in our patients experience whilst in hospital. Don't worry if you have not worked in a hospital before - Full training and induction will be given, special diets, food allergens, food hygiene and patient foodservice.
Interview date: 23rd September 2024
Main duties of the job
Post holders will be responsible for foodservice for patients across Milton Keynes University Hospital sites in accordance with specified standards.
About us
MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023).
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
Please refer to attached Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
Please refer to attached Job Description for further details
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Desirable
- Level one Food Safety Certificate Food Safety Level 2 or working towards
- Customer service or working towards
Experience
Desirable
- Previous catering/retail/care experience
- Customer service experience
- Experience of working as part of a team
Skills
Essential
- Able to accommodate the demands of the post
- Good organizational skills
- Ability to prioritise tasks
- Flexible approach to duties and tasks
- Ability to maintain accurate written records
Desirable
- Dietary/allergy knowledge
- Ability to use a PC tablet
Personal and people development
Essential
- To maintain patient confidentiality at all times
- Able to take instructions and multitask
- High standard of personal hygiene
Desirable
Communication
Essential
- Good verbal communication skills
- Good written communication skills
- Ability to interact with patients, ward staff, colleagues and hospital visitors
Person Specification
Qualifications and knowledge
Desirable
- Level one Food Safety Certificate Food Safety Level 2 or working towards
- Customer service or working towards
Experience
Desirable
- Previous catering/retail/care experience
- Customer service experience
- Experience of working as part of a team
Skills
Essential
- Able to accommodate the demands of the post
- Good organizational skills
- Ability to prioritise tasks
- Flexible approach to duties and tasks
- Ability to maintain accurate written records
Desirable
- Dietary/allergy knowledge
- Ability to use a PC tablet
Personal and people development
Essential
- To maintain patient confidentiality at all times
- Able to take instructions and multitask
- High standard of personal hygiene
Desirable
Communication
Essential
- Good verbal communication skills
- Good written communication skills
- Ability to interact with patients, ward staff, colleagues and hospital visitors
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
