Milton Keynes University Hospital NHS Foundation Trust

Chief Operating Officer

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Job summary

Job title: Chief Operating Officer (Unplanned Care)

Department: Executive Directors

Band: VSM

Hours: 37.5 per week plus participation in Executive on-call rota, all MKUH roles will be considered for flexible working

6 MONTH SECONDMENT OPPORTUNITY

An opportunity has arisen to join the Executive Team as the Chief Operating Officer for unplanned care. Accountable for the overall operational performance for all unplanned care services across the Trust, you will be leading and co-ordinating delivery to ensure we are meeting all national and local performance targets and contractual requirements.

With a track record of providing strong strategic and operational senior leadership in an Acute NHS Trust and a passion for high quality patient care, you are able to drive delivery to ensure sustained operational performance is to a high standard. As a motivational senior leader, you have significant experience of operational management and are able to lead complex change management and redesign of services.

This is a 6-month fixed term position and is open as a secondment opportunity. To discuss this opportunity please contact Joe Harrison, Chief Executive Officer by email: joe.harrison@mkuh.nhs.uk

Main duties of the job

Lead and coordinate the delivery of all unplanned care clinical services within the Trust and ensure these run effectively and efficiently

Develop and sustain an overall approach to the provision of services and standards which is consistent with the values of the Trust

Ensure planning and delivery mechanisms are in place to meet all national and local performance targets and contractual requirements

Act as the executive lead contact for specialist and local commissioners and regulators for all matters relating to operational performance

Ensure high-quality, accurate, and timely reporting on Trust performance

Directly manage those corporate teams/individuals responsible for patient access and flow.

Ensure the hospital operates smoothly and efficiently 24/7

About us

MKUH Highlights

  • MKUH has scored above average in all elements of the People Promise sector.
  • Best in the country in the Motivation (7.39/10) and Involvement (7.21/10) sub-themes of Staff Engagement.
  • Best in the country (for Acute and Acute & Community Trusts) on the question, "I look forward to going to work"
  • Staff levels have significantly improved since 2022, with employees agreeing that "there are enough staff at this organisation for me to do my job properly."

Details

Date posted

16 July 2024

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

430-CORP-COO

Job locations

Milton Keynes University Hospital

Standing Way, Eaglestone

Milton Keynes

MK6 5LD


Job description

Job responsibilities

These can be read in the file attached which includes a detailed Job Description and Person Specification.

Job description

Job responsibilities

These can be read in the file attached which includes a detailed Job Description and Person Specification.

Person Specification

Qualifications

Essential

  • Educated to Masters degree level or equivalent qualification/ experience

Experience

Essential

  • Substantial experience of operational management in large complex acute settings
  • Senior management experience in an acute setting at deputy director level or above
  • Exemplary track record of sustainable operational performance and achievements
  • Management of complex change processes while maintaining sustained improvement against key performance indicators
  • Strong track record of creating a climate and culture of high performance

Knowledge

Essential

  • Knowledge of NHS performance targets and regulatory requirements
  • Deep understanding of diversity and the health profile of a defined population in the context of providing patient services
Person Specification

Qualifications

Essential

  • Educated to Masters degree level or equivalent qualification/ experience

Experience

Essential

  • Substantial experience of operational management in large complex acute settings
  • Senior management experience in an acute setting at deputy director level or above
  • Exemplary track record of sustainable operational performance and achievements
  • Management of complex change processes while maintaining sustained improvement against key performance indicators
  • Strong track record of creating a climate and culture of high performance

Knowledge

Essential

  • Knowledge of NHS performance targets and regulatory requirements
  • Deep understanding of diversity and the health profile of a defined population in the context of providing patient services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Milton Keynes University Hospital

Standing Way, Eaglestone

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Milton Keynes University Hospital

Standing Way, Eaglestone

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Chief Executive Officer

Joe Harrison

joe.harrison@mkuh.nhs.uk

Details

Date posted

16 July 2024

Pay scheme

Very senior manager (VSM)

Salary

Depending on experience

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

430-CORP-COO

Job locations

Milton Keynes University Hospital

Standing Way, Eaglestone

Milton Keynes

MK6 5LD


Supporting documents

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