Job summary
Operational Manager - Audiology
Department Surgery
Band 8a £50,952 - £57,349 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
Milton Keynes University Hospital NHS Foundation Trust are looking for an experienced Audiology lead to lead our team in the delivery of our adult and Paediatric service. You will provide clear direction and leadership to all Audiology staff whilst supporting the initiatives of the hospital. The role is responsible for development, motivation and performance of the Audiology team including achieving and upholding of CQC and other national standards. This is a fantastic opportunity for a skilled leader to take the Audiology service forward in line with local and national direction, working as part of the wider multidisciplinary team. To succeed in this role you will need senior experience as an audiologist and able to demonstrate experience of previous managerial experience.
If you would like to have an informal visit or would like to talk to someone about the post then please contact Ann Gillard Personal Assistant Surgical Division on 01908 996209 or email ann.gillard@mkuh.nhs.uk
Interview date: 1 March 2024
Main duties of the job
This post requires excellent management and operational skills with a proactive and flexible approach to leading an incredibly interesting range of services. The post holders will work closely with clinical and non-clinical teams to lead Audiology to deliver key targets. The post requires a resilient and enthusiastic manager with a track record of delivery within an acute setting, who is looking for a stimulating and challenging career, with the opportunity to shape the future delivery of Audiology services in Milton Keynes.
The postholder will be an ethical and authentic leader who is committed, enthusiastic, resilient and motivated to work as part of a multi-disciplinary team to deliver a safe, effective and efficient theatre environment for our patients and staff.
The ideal candidate will thrive within a climate of constant change. You will be an excellent communicator, both strong and compassionate.
About us
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
Job description
Job responsibilities
Please refer to the attached Job Description for more details on the role and responsibilities.
Join #TeamSurgery at Milton Keynes University Hospital
The surgery division at MKUH, which covers specialties including theatres and the Intensive Care Unit, offers a variety of roles and opportunities, both clinical and non-clinical. The division are looking for passionate, enthusiastic and forward-thinking professionals to join the team.
MKUH is one of the leading hospitals in Europe for implementing robotics to assist in surgery, becoming the first in the continent to use the CMR Versius robot for gynaecological surgery. Since its introduction in 2019, the theatres team have completed over 500 surgical cases, the first hospital in the UK to reach this milestone, achieving this in March 2023.
As well as being an innovator in robotics, the Trust is proud to be part of the New Hospital Programme, with plans to expand and increase our surgical capacity to meet the health needs of our communities now and in the future.
With a leading benefits package, and a growing hospital estate to meet one of the fastest growing populations in the country, it is a great time to join MKUH.
Find out more about working in #TeamSurgery at MKUH from the people who work across the division in the video below.
https://www.youtube.com/watch?v=-mYel-Y9nrU
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Job description
Job responsibilities
Please refer to the attached Job Description for more details on the role and responsibilities.
Join #TeamSurgery at Milton Keynes University Hospital
The surgery division at MKUH, which covers specialties including theatres and the Intensive Care Unit, offers a variety of roles and opportunities, both clinical and non-clinical. The division are looking for passionate, enthusiastic and forward-thinking professionals to join the team.
MKUH is one of the leading hospitals in Europe for implementing robotics to assist in surgery, becoming the first in the continent to use the CMR Versius robot for gynaecological surgery. Since its introduction in 2019, the theatres team have completed over 500 surgical cases, the first hospital in the UK to reach this milestone, achieving this in March 2023.
As well as being an innovator in robotics, the Trust is proud to be part of the New Hospital Programme, with plans to expand and increase our surgical capacity to meet the health needs of our communities now and in the future.
With a leading benefits package, and a growing hospital estate to meet one of the fastest growing populations in the country, it is a great time to join MKUH.
Find out more about working in #TeamSurgery at MKUH from the people who work across the division in the video below.
https://www.youtube.com/watch?v=-mYel-Y9nrU
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
Person Specification
Qualifications and knowledge
Essential
- MSc in Audiological Science Plus CACCCC
- BSc Audiology or BTEC qualification in Medical Physics and Physiological Measurement and successfully completed both parts of BAAT I and II or equivalent.
- Evidence of CPD
- Eligible / registered as a clinical scientist with HPC or on the voluntary register with RCCP.
- Advanced courses in Audiology.
- Registered to practice as an audiologist / clinical scientist with either Healthy and Care Professions Council [HPC] or Registration Council for Clinical Physiologists [RCCP].
- Theoretical and practical knowledge of audiology audit and advanced audiological test techniques.
Desirable
- Diploma / Post grad certificate in management.
- HTEC in MPPM if applicable.
- British Sign Language Qualification.
- Deaf Awareness Qualification.
- Membership of BAA and / or BSA.
- An awareness of national audiology and NHS developments
Experience
Essential
- Qualified practitioner with significant NHS clinical experience as a Band 7 audiologist.
- Experience in a lead / deputy managerial role within audiology services.
- Responsible for areas of specialty within audiology and / or general administration.
- Experience of coordinating and running own clinic.
- Demonstrate operational managerial responsibility.
- Significant experience of working at a senior level demonstrating clinical competency within relevant clinical area.
- Experience in managing staff using performance management and appraisal disciplinary and sickness absence policies / procedures.
- Evidence and experience of leading change demonstrating sustained improvements.
- Experience of staff management, service development and change management.
Desirable
- PbR contracts.
- Experience of working towards and achieving IQIPS accreditation.
- Working towards PhD or other post graduate qualification.
Skills
Essential
- Ability to innovate and work as part of a multi disciplinary team.
- Good IT skills.
- Knowledge of audiological test procedures.
- An enquiring interest in audiology.
- A commitment to offer only a high quality service.
- Awareness of budgetary limitation and constraints.
- Ability to manage and plan team's workload, including job plans, organizing rotas and timetables, appropriate staffing levels and skill mix to meet service demands and performance targets.
- Service demand monitoring and planning for demand fluctuations including efficient clinical staffing and clinic time utilization and ability to think flexibly and prioritise workload for the wider team.
- Ability to work calmly and methodically when under pressure from a busy and varied caseload, demonstrating good prioritization and organisational skills.
- Ability to be intellectually flexible and to look beyond existing ways of working to produce more effective and innovative service delivery.
- Ability to deal regularly and appropriately with situations where conflict may arise.
- Empathy for working with vulnerable families and carers.
- Demonstrates understanding of issues surrounding hearing impairment and impact on quality of life for the whole family.
Personal and people development
Essential
- Self-confident and uses this to lead, involve and challenge others as appropriate.
- Makes sustained effort in making a difference to how services are planned and delivered, overcoming obstacles and set backs.
- Displays a strong motivation and commitment to success.
- Ensures personal, professional behaviour and integrity at all times.
- Delegates appropriately setting clear and achievable targets and monitoring against required outcomes.
- Develops constructive relationships and networks within the organisation and outside.
- Ensures that the success of individuals and teams is recognised and valued.
- Able to use a range of management styles as appropriate.
- Experience of managing and developing others
- Evidence of Continuous Professional Development
- Promotes the building of effective teams and collaboration between teams.
- Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments.
- Supports teams to continually review services and seek improvements
Communication
Essential
- Promotes the building of effective teams and collaboration between teams.
- Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments.
- Supports teams to continually review services and seek improvements
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations.
Person Specification
Qualifications and knowledge
Essential
- MSc in Audiological Science Plus CACCCC
- BSc Audiology or BTEC qualification in Medical Physics and Physiological Measurement and successfully completed both parts of BAAT I and II or equivalent.
- Evidence of CPD
- Eligible / registered as a clinical scientist with HPC or on the voluntary register with RCCP.
- Advanced courses in Audiology.
- Registered to practice as an audiologist / clinical scientist with either Healthy and Care Professions Council [HPC] or Registration Council for Clinical Physiologists [RCCP].
- Theoretical and practical knowledge of audiology audit and advanced audiological test techniques.
Desirable
- Diploma / Post grad certificate in management.
- HTEC in MPPM if applicable.
- British Sign Language Qualification.
- Deaf Awareness Qualification.
- Membership of BAA and / or BSA.
- An awareness of national audiology and NHS developments
Experience
Essential
- Qualified practitioner with significant NHS clinical experience as a Band 7 audiologist.
- Experience in a lead / deputy managerial role within audiology services.
- Responsible for areas of specialty within audiology and / or general administration.
- Experience of coordinating and running own clinic.
- Demonstrate operational managerial responsibility.
- Significant experience of working at a senior level demonstrating clinical competency within relevant clinical area.
- Experience in managing staff using performance management and appraisal disciplinary and sickness absence policies / procedures.
- Evidence and experience of leading change demonstrating sustained improvements.
- Experience of staff management, service development and change management.
Desirable
- PbR contracts.
- Experience of working towards and achieving IQIPS accreditation.
- Working towards PhD or other post graduate qualification.
Skills
Essential
- Ability to innovate and work as part of a multi disciplinary team.
- Good IT skills.
- Knowledge of audiological test procedures.
- An enquiring interest in audiology.
- A commitment to offer only a high quality service.
- Awareness of budgetary limitation and constraints.
- Ability to manage and plan team's workload, including job plans, organizing rotas and timetables, appropriate staffing levels and skill mix to meet service demands and performance targets.
- Service demand monitoring and planning for demand fluctuations including efficient clinical staffing and clinic time utilization and ability to think flexibly and prioritise workload for the wider team.
- Ability to work calmly and methodically when under pressure from a busy and varied caseload, demonstrating good prioritization and organisational skills.
- Ability to be intellectually flexible and to look beyond existing ways of working to produce more effective and innovative service delivery.
- Ability to deal regularly and appropriately with situations where conflict may arise.
- Empathy for working with vulnerable families and carers.
- Demonstrates understanding of issues surrounding hearing impairment and impact on quality of life for the whole family.
Personal and people development
Essential
- Self-confident and uses this to lead, involve and challenge others as appropriate.
- Makes sustained effort in making a difference to how services are planned and delivered, overcoming obstacles and set backs.
- Displays a strong motivation and commitment to success.
- Ensures personal, professional behaviour and integrity at all times.
- Delegates appropriately setting clear and achievable targets and monitoring against required outcomes.
- Develops constructive relationships and networks within the organisation and outside.
- Ensures that the success of individuals and teams is recognised and valued.
- Able to use a range of management styles as appropriate.
- Experience of managing and developing others
- Evidence of Continuous Professional Development
- Promotes the building of effective teams and collaboration between teams.
- Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments.
- Supports teams to continually review services and seek improvements
Communication
Essential
- Promotes the building of effective teams and collaboration between teams.
- Builds and maintains sound relationships within teams and with colleagues in other areas including corporate departments.
- Supports teams to continually review services and seek improvements
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
