HR Services Administrator

Milton Keynes University Hospital NHS Foundation Trust

Information:

This job is now closed

Job summary

HR Services Administrator

Department: Human Resources

Band 3 £22,816 - £24,336 per annum

Hours: 37.5 per week, all MKUH roles will be considered for flexible working (Must be available to work weekends on a rota system)

An exciting opportunity for a full time HR Services Administrator has arisen within our busy multifunctional HR Services Team. The successful candidates will provide a comprehensive first level, customer focused front-line service to employees and managers who require assistance with HR transactions, such as Payroll, Temporary Staffing (Bank) requirements, Locum bookings and other general HR Help Desk support including answering phone calls and answering email queries. In addition, the post holder will support the maintenance and usage of the computerised Payroll and HR information systems.

HR Services is a busy 7 day working department that works towards strict deadlines, it is therefore essential that the successful candidates can work well under pressure, while always maintain a pleasant and professional attitude. You will hold excellent communication and inter-personal skills and be available to work up to 8-hour shifts Mon to Fri between the hours of 8am to 5pm in addition to working Saturday & Sunday mornings 8:30am to 12:30pm plus being on-call 12.30 - 16.30 on a rota basis. For every two shifts you work on the weekend you get a day off during the week. Excellent for weekday errands!

Interview: w/c 05/02/2024

Main duties of the job

The post holder will work in the Human Resources Services Team and will provide a comprehensive first level, customer focused front-line service, to employees who require assistance with HR transactions, such as payroll, temporary staffing requirements and course bookings made via Electronic Staff Record (ESR). In addition, the post holder will support the maintenance and usage of the computerised payroll and HR information systems.

About us

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

  • Free on-site parking
  • Free tea and coffee
  • Great flexible workingopportunities
  • Discounted gym membership
  • Lease car scheme
  • Generous annual leave and pension scheme
  • On site nursery (chargeable)
  • Extensive staff health and well-being programme

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.

Date posted

11 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

430-CORP1235A

Job locations

HR Services (Dept)

Milton Keynes

MK6 5LD


Job description

Job responsibilities

Communication

  • Communicates by email, phone, and face to face.
  • Communicates with HR team members, payroll staff, finance staff and Trust staff at all levels.

Analytical and Judgmental Skills/ Freedom to Act

  • Act as first point of contact for all HR Team queries.
    • Resolve basic user queries where possible by:
      • Querying and providing HR Systems data (subject to authority to share data)
      • Liaising with third parties (such as external payroll provider) to identify a resolution
    • Triage complex user queries to the relevant HR team member for resolution.

Planning and Organisational Skills

  • Work is carried out within set procedures and laid down timetables.
  • Plans and prioritises own day to day workload.
  • Regular discussion with Line Manager relating to workload and task prioritisation.

Physical Skills

  • Advanced keyboard skills required.

Please refer to the attached Job Description for more details.

Job description

Job responsibilities

Communication

  • Communicates by email, phone, and face to face.
  • Communicates with HR team members, payroll staff, finance staff and Trust staff at all levels.

Analytical and Judgmental Skills/ Freedom to Act

  • Act as first point of contact for all HR Team queries.
    • Resolve basic user queries where possible by:
      • Querying and providing HR Systems data (subject to authority to share data)
      • Liaising with third parties (such as external payroll provider) to identify a resolution
    • Triage complex user queries to the relevant HR team member for resolution.

Planning and Organisational Skills

  • Work is carried out within set procedures and laid down timetables.
  • Plans and prioritises own day to day workload.
  • Regular discussion with Line Manager relating to workload and task prioritisation.

Physical Skills

  • Advanced keyboard skills required.

Please refer to the attached Job Description for more details.

Person Specification

Qualifications

Essential

  • 2 Passes In a level 3 qualification or equivalent for example a-Level grade A* to D, or NVQ Level 3 Pass.

Desirable

  • Willingness to study further undertaking a relevant qualification such as NVQ level 3, or CIPD Level 3 or Equivalent

Experience

Essential

  • Must be able to demonstrate the ability to work own initiative and as part of a team
  • Must be able to demonstrate communication skills both written and verbal
  • Work in a timely manner adhering to deadlines set

Desirable

  • Working with HR, Payroll & Recruitment Systems

Knowledge and Skills

Essential

  • Knowledge and understanding of Microsoft Office Products
  • European Computer Driving License (ECDL) or Equivalent Experience
  • Ability to process large quantities of data in an accurate and timely manner

Personal and People Development

Essential

  • Ability to work flexibly and prioritise own workload with support of supervisor
  • Use of computerized systems, including ESR, E-Rostering

Communication

Essential

  • Good communication skills

Specific Requirements

Essential

  • Able to perform the duties of the post with reasonable aids and adaptations
  • Ability to travel independently as and when required to fulfil the role
  • Able to attend meetings as and when required
Person Specification

Qualifications

Essential

  • 2 Passes In a level 3 qualification or equivalent for example a-Level grade A* to D, or NVQ Level 3 Pass.

Desirable

  • Willingness to study further undertaking a relevant qualification such as NVQ level 3, or CIPD Level 3 or Equivalent

Experience

Essential

  • Must be able to demonstrate the ability to work own initiative and as part of a team
  • Must be able to demonstrate communication skills both written and verbal
  • Work in a timely manner adhering to deadlines set

Desirable

  • Working with HR, Payroll & Recruitment Systems

Knowledge and Skills

Essential

  • Knowledge and understanding of Microsoft Office Products
  • European Computer Driving License (ECDL) or Equivalent Experience
  • Ability to process large quantities of data in an accurate and timely manner

Personal and People Development

Essential

  • Ability to work flexibly and prioritise own workload with support of supervisor
  • Use of computerized systems, including ESR, E-Rostering

Communication

Essential

  • Good communication skills

Specific Requirements

Essential

  • Able to perform the duties of the post with reasonable aids and adaptations
  • Ability to travel independently as and when required to fulfil the role
  • Able to attend meetings as and when required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

HR Services (Dept)

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

HR Services (Dept)

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

For questions about the job, contact:

HR Services Manager

Baiba Berzina

baiba.berzina@mkuh.nhs.uk

Date posted

11 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

430-CORP1235A

Job locations

HR Services (Dept)

Milton Keynes

MK6 5LD


Supporting documents

Privacy notice

Milton Keynes University Hospital NHS Foundation Trust's privacy notice (opens in a new tab)