Job summary
Employee Relations (ER) Advisor
Department: HR Business Partnering
Band 6
Hours: 31.5 per week, all MKUH roles will be considered for flexible working
As one of our ER Advisors you will be working with the ER Business Partner and a team of HR Business Partners to provide an excellent generalist HR Service to the Trust.
The role involves being responsible for a significant and complex caseload of employee relations issues, working with managers in order to address under performance, sickness absence, disciplinary, and grievance matters, together with terms and conditions of service and organisational change.
You will have experience in dealing with complex casework in a multi-faceted HR environment and have the ability to work both independently; using your own initiative whilst also recognising the importance of being a good team player. You must be confident in providing a comprehensive HR service based on your knowledge and personal experience of best practice and employment law.
You will need to have Level 5 CIPD and Associate membership of the CIPD. In addition, you will have a proven track record in building and developing relationships with all levels of staff, whilst also influencing and coaching managers at a senior level, as well as working in partnership with Trade unions.
Agencies are kindly asked not to make contact regarding this role.
Interviews will be held on: 25 October 2023
Main duties of the job
This role presents a rewarding opportunity for those aspiring to continue or further develop their career in HR in a supportive environment. The role is based cross site at both our office in Central Milton Keynes and the Hospital site and therefore candidates will be required to possess their own transport. A mixture of working from home and in the office is available.
The post-holder is required to work as part of the Human Resources Team and will be responsible for delivering an operational HR service to the Trust in conjunction with the ER Business Partner and HR Business Partners; the post holder is also responsible for corporate projects and strategic elements of the role as determined on an ongoing basis by the Head of Employee Relations & Business Partnering.
About us
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
To autonomously provide expert advice and guidance to relevant managers / employees with regards to proactive and reactive operational HR case work in conjunction with relevant legislation and terms and conditions of service, referring cases to the relevant colleague for decisions on the way forward as appropriate. The range of case work will include, but is not limited to:
- Sickness Absence Management
- Disciplinary Matters
- Grievances
- Performance Management
- Probationary Period
- Flexible Working
- Organisational Change
Attending, leading, and participating at a wide range of formal meetings with management, staff, and Trade Union / other representatives; such meetings will include formal investigatory meetings, individual and group consultation meetings, and hearings / appeal hearings.
Use a coaching leadership style to build relationships and influence managers.Ensure effective communication with other colleagues to ensure consistency in advice and practice. Develop the people management capacity of operational managers through the provision of coaching and training for the Trust on Equality and Diversity and HR Policies and Procedures.Provide coaching to other employees as required to support their development both externally to the HR Department, to the Recruitment Administrators and other trainees as required.
Deliver HR policy and procedural coaching and training to both managers and small / large groups (35+) on a regular basis.Responsible for providing Equality & Diversity training to the whole Trust including at corporate inductions and mandatory training events.
Responsible for providing People Skills training (such as mediation) to staff.
Please refer to the job description for further details.
Job description
Job responsibilities
To autonomously provide expert advice and guidance to relevant managers / employees with regards to proactive and reactive operational HR case work in conjunction with relevant legislation and terms and conditions of service, referring cases to the relevant colleague for decisions on the way forward as appropriate. The range of case work will include, but is not limited to:
- Sickness Absence Management
- Disciplinary Matters
- Grievances
- Performance Management
- Probationary Period
- Flexible Working
- Organisational Change
Attending, leading, and participating at a wide range of formal meetings with management, staff, and Trade Union / other representatives; such meetings will include formal investigatory meetings, individual and group consultation meetings, and hearings / appeal hearings.
Use a coaching leadership style to build relationships and influence managers.Ensure effective communication with other colleagues to ensure consistency in advice and practice. Develop the people management capacity of operational managers through the provision of coaching and training for the Trust on Equality and Diversity and HR Policies and Procedures.Provide coaching to other employees as required to support their development both externally to the HR Department, to the Recruitment Administrators and other trainees as required.
Deliver HR policy and procedural coaching and training to both managers and small / large groups (35+) on a regular basis.Responsible for providing Equality & Diversity training to the whole Trust including at corporate inductions and mandatory training events.
Responsible for providing People Skills training (such as mediation) to staff.
Please refer to the job description for further details.
Person Specification
Qualifications and knowledge
Essential
- Associate Level CIPD (Chartered Institute of Personnel and development)
- Educated to degree level or equivalent experience
- Evidence of continuous professional development.
- Up to date and thorough working knowledge of Employment Law and Human Resource Best Practice
- Knowledge and understanding of the full range of HR and HR policy issues and best practice.
Experience
Essential
- Experience of recent generalist HR experience in a large, complex organisation.
- Experience across a broad range of HR work including HR policy development and implementation, as well as HR casework.
- Experience of consultation and working in partnership with Trade unions.
- Experience of developing and delivering training interventions to staff and managers.
- Experience of preparing workforce information reports
Skills
Essential
- Strongly developed communication skills including the ability to communicate complex information with fully developed persuasive, negotiating and influencing skills.
- Analytical and judgement skills with the ability to analyse and interpret complex situations.
- Ability to create and develop good partnership working.
- Ability to work autonomously, without direct supervision and as part of a team.
- Good presentation and report writing skills.
- Good IT skills (to includes as a minimum: Word Excel, PowerPoint, HR databases).
- Good typing/word processing skills where speed and accuracy are important.
- Ability to interpret and apply NHS Terms and Conditions of Employment.
- Ability to set own priorities, meet tight deadlines and work independently
- Ability to gain and maintain credibility and establish good working relationships with staff at all levels across the organisation.
- Ability to maintain confidentiality and deal with situations in a sensitive manner.
- Able to work to tight deadlines and pay attention to detail.
Personal and people development
Essential
- The ability to work on own initiative, responding to immediate requests.
- Team member with a mature and flexible approach to work, willing to adapt to regularly changing situations.
- Proactive and self-motivated
Communication
Essential
- Able to concentrate with frequent interruptions and where work is unpredictable, e.g., constant phone calls requesting advice.
- Able to deal with distressing or emotional circumstances, frequently when imparting information e.g., discipline, sickness, organisational change.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations.
- Own transport to travel between sites
Person Specification
Qualifications and knowledge
Essential
- Associate Level CIPD (Chartered Institute of Personnel and development)
- Educated to degree level or equivalent experience
- Evidence of continuous professional development.
- Up to date and thorough working knowledge of Employment Law and Human Resource Best Practice
- Knowledge and understanding of the full range of HR and HR policy issues and best practice.
Experience
Essential
- Experience of recent generalist HR experience in a large, complex organisation.
- Experience across a broad range of HR work including HR policy development and implementation, as well as HR casework.
- Experience of consultation and working in partnership with Trade unions.
- Experience of developing and delivering training interventions to staff and managers.
- Experience of preparing workforce information reports
Skills
Essential
- Strongly developed communication skills including the ability to communicate complex information with fully developed persuasive, negotiating and influencing skills.
- Analytical and judgement skills with the ability to analyse and interpret complex situations.
- Ability to create and develop good partnership working.
- Ability to work autonomously, without direct supervision and as part of a team.
- Good presentation and report writing skills.
- Good IT skills (to includes as a minimum: Word Excel, PowerPoint, HR databases).
- Good typing/word processing skills where speed and accuracy are important.
- Ability to interpret and apply NHS Terms and Conditions of Employment.
- Ability to set own priorities, meet tight deadlines and work independently
- Ability to gain and maintain credibility and establish good working relationships with staff at all levels across the organisation.
- Ability to maintain confidentiality and deal with situations in a sensitive manner.
- Able to work to tight deadlines and pay attention to detail.
Personal and people development
Essential
- The ability to work on own initiative, responding to immediate requests.
- Team member with a mature and flexible approach to work, willing to adapt to regularly changing situations.
- Proactive and self-motivated
Communication
Essential
- Able to concentrate with frequent interruptions and where work is unpredictable, e.g., constant phone calls requesting advice.
- Able to deal with distressing or emotional circumstances, frequently when imparting information e.g., discipline, sickness, organisational change.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations.
- Own transport to travel between sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
