Job summary
Band 2 £22,383 per annum pro rata
We are looking to fill the following vacancies as part of our permanent team.
Monday to Friday 16.00-19.30 17.5-hour per week
Food is Medicine - Exciting New Opportunities at Milton Keynes Hospital
Be a part of a new team providing and helping patients recovery
Milton Keynes Hospital has invested in a new foodservice system with a new a la carte menu featuring 35 dishes and improving food choice and quality.
Part of the improvements was introducing a new ward based foodservice role, this person will take meal orders, serve meals, beverages, and snacks, they will be the link with the patient providing good food & beverages - helping the patients recovery.
We are pleased that many of our existing catering staff have moved to the new role, but we need some more members to increase the team.
We are looking for staff that have worked in customer service roles hospitality or retail who would like to make a real difference in our patients experience whilst in hospital. Don't worry if you have not worked in a hospital before - Full training and induction will be given, special diets, food allergens, food hygiene and patient foodservice.
Interview date: TBC
Main duties of the job
Post holders will be responsible for foodservice for patients across Milton Keynes University Hospital sites in accordance with specified standards.
About us
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
Job description
Job responsibilities
Assisting nursing staff in preparation of the breakfast trolley and the beverage trolley ready to assist in serving breakfasts, collection of breakfast trays once the patients have finished their meal. (Day staff only).
Collection of finished meal trays and beverages from patients and returning to the ward kitchen, loading the crockery and cutlery into the ward dishwasher.
Keeping any waste food and place it the caddy return it to the central dishwash when the insulated trolleys are returned.
Preparation of the beverage trolley and service of beverages and snacks to patients (making sure that the items are appropriate to their dietary requirements and restrictions).
Checking with the Nurse in charge to see if there have been any changes to patients or their dietary status.
Make sure the patient has a menu and ask the patient for their meal order making sure it is suitable for their diet status, answering any questions the patient has on the menu and food service.
Transporting the insulated trolleys with food items to the relevant ward.
Storing the chilled meals in the ward fridge ready for the meal service.
Setting up patient trays ready for the meals service.
Awareness and have a working knowledge of control of substances hazardous to health (COSHH).
To prepare basic meals such as, sandwiches, salads, soups and vegetables as at when required.
Please refer to the Job Description for more details.
Job description
Job responsibilities
Assisting nursing staff in preparation of the breakfast trolley and the beverage trolley ready to assist in serving breakfasts, collection of breakfast trays once the patients have finished their meal. (Day staff only).
Collection of finished meal trays and beverages from patients and returning to the ward kitchen, loading the crockery and cutlery into the ward dishwasher.
Keeping any waste food and place it the caddy return it to the central dishwash when the insulated trolleys are returned.
Preparation of the beverage trolley and service of beverages and snacks to patients (making sure that the items are appropriate to their dietary requirements and restrictions).
Checking with the Nurse in charge to see if there have been any changes to patients or their dietary status.
Make sure the patient has a menu and ask the patient for their meal order making sure it is suitable for their diet status, answering any questions the patient has on the menu and food service.
Transporting the insulated trolleys with food items to the relevant ward.
Storing the chilled meals in the ward fridge ready for the meal service.
Setting up patient trays ready for the meals service.
Awareness and have a working knowledge of control of substances hazardous to health (COSHH).
To prepare basic meals such as, sandwiches, salads, soups and vegetables as at when required.
Please refer to the Job Description for more details.
Person Specification
Qualifications and knowledge
Desirable
- Level one Food Safety Certificate Food Safety Level 2 or working towards
- Customer service or working towards
Experience
Desirable
- Previous catering/retail/care experience
- Customer service experience
- Experience of working as part of a team
Skills
Essential
- Able to accommodate the demands of the post
- Good organizational skills
- Ability to prioritise tasks
- Flexible approach to duties and tasks
- Ability to maintain accurate written records
Desirable
- Dietary/allergy knowledge
- Ability to use a PC tablet
Personal and people development
Essential
- To maintain patient confidentiality at all times
- Good written communication skills
- Ability to interact with patients, ward staff, colleagues and hospital visitors
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- High level of personal hygiene
Person Specification
Qualifications and knowledge
Desirable
- Level one Food Safety Certificate Food Safety Level 2 or working towards
- Customer service or working towards
Experience
Desirable
- Previous catering/retail/care experience
- Customer service experience
- Experience of working as part of a team
Skills
Essential
- Able to accommodate the demands of the post
- Good organizational skills
- Ability to prioritise tasks
- Flexible approach to duties and tasks
- Ability to maintain accurate written records
Desirable
- Dietary/allergy knowledge
- Ability to use a PC tablet
Personal and people development
Essential
- To maintain patient confidentiality at all times
- Good written communication skills
- Ability to interact with patients, ward staff, colleagues and hospital visitors
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
- High level of personal hygiene
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
