Medical Secretary ENT

Job summary

Are you an experienced and proactive individual looking for your next challenge? This is an exciting opportunity to join our friendly and dedicated ENT (Ears, Nose and Throat) Department which supports both adults and children with hearing loss, tinnitus and balance disorders.

In this role, you will play a key role in ensuring the smooth running of our secretarial office and will act as a central point of contact for both patients and staff.

This is a full time position, working Monday to Friday.

We are looking for someone who is:

• Experienced in medical secretarial or similar administrative work
• Friendly, approachable and confident working within a team
• Highly organised with exceptional multi-tasking abilities
• Proactive and adaptable in a fast-paced outpatient environment
• Skilled in using IT systems, with strong computer literacy

You'll be part of a supportive, welcoming, and collaborative team of Medical Secretaries who are passionate about providing high-quality administrative support to our ENT Services. This is a great opportunity to develop your skills and make a meaningful contribution to patient care.

Main duties of the job

You'll provide full comprehensive medical support to the ENT Directorate, which includes:

• Providing a central point of communication for patients and staff.
• Audio typing, filing, scanning, photocopying and composition of letters. To provide fast and accurate copy and audio typing service to the department producing clinic letters and other documents.
• Preparing and organising papers for meetings, attending, and taking notes as necessary.
• Liaising with nurses, doctors and other members of the multi-disciplinary team including inpatient and outpatient booking teams to provide a quality service for patients.
• To assist with the smooth running of consultant diaries and help organise meetings as appropriate

To see the full list of duties, please see the attached job description.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.