Digital Inclusion Navigator

Job summary

This is an exciting opportunity to progress the Health Inequalities Agenda within the Trust, delivering a digital inclusion service and implementing interventions that address inequalities in access, care and outcomes, creating sustainable change for patients.

The purpose of this role is to support patients who are likely to experience blocks to how they access or experience care and the aim is to provide equitable access to care for all our patients and advancing the NHS Digital Inclusion strategy.

Main duties of the job

You will establish links with community service providers and gain up to date knowledge of the services they provide to reduce digital exclusion.

You will support patients who are digitally excluded to access training and resources and help them develop the skills and confidence to access virtual care and electronic systems.

You will be proactive in identifying opportunities to reduce digital exclusion, improve the uptake of digital care and self-management of health and wellbeing.

You'll work in close collaboration with colleagues across the Trust, in the community and local authority partners.

This is primarily a patient-facing role and the you will have direct contact with inpatients (people staying in hospital) and outpatients (patients accessing treatment at appointments).

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.