Royal United Hospitals Bath NHS Foundation Trust

Support Manager

The closing date is 27 July 2025

Job summary

The post holder will be required to provide a comprehensive administration and service coordinator role to ensure the smooth and efficient running of the service on a daily basis, assisting the triumvirate to ensure key performance, quality and financial targets are met and the service is developed as per Directorate plans.

Main duties of the job

o Provide a full and comprehensive administration service for the Haematology & Oncology services, including line management of Patient Pathway Coordinators.

o Provide administrative support to projects taking place within the services.

o Review and optimise the admin structure and processes in the Haematology & Oncology departments to support key performance measures and comply with National and Trust targets.

  • Ensure all staff are working towards the delivery of high quality care to patients.
  • Ensure all staff are working to deadlines that contribute to national standards and patient experience measures for the service.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

427-7300053

Job locations

Royal United Hospitals Bath

Combe Park

Bath

BA1 3NG


Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Essential

Essential

  • Educated to A level or equivalent

Desirable

  • Educated to Degree level or equivalent

Essential

Essential

  • n depth knowledge of Key NHS objectives and standards.

Desirable

  • Formal training on RTT management.
Person Specification

Essential

Essential

  • Educated to A level or equivalent

Desirable

  • Educated to Degree level or equivalent

Essential

Essential

  • n depth knowledge of Key NHS objectives and standards.

Desirable

  • Formal training on RTT management.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Bath

Combe Park

Bath

BA1 3NG


Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Bath

Combe Park

Bath

BA1 3NG


Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Divisional Director of Operations

Eleanor Warrington

eleanor.warrington@nhs.net

Details

Date posted

10 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

427-7300053

Job locations

Royal United Hospitals Bath

Combe Park

Bath

BA1 3NG


Supporting documents

Privacy notice

Royal United Hospitals Bath NHS Foundation Trust's privacy notice (opens in a new tab)