Emergency Department Assistant

Job summary

Are you enthusiastic and motivated? Will you enjoy the challenges of helping us to look after patients with urgent care needs? Do you want to have a positive impact on patients who require emergency care and treatment? If your answer is yes then we'd love to hear from you!

An exciting opportunity has arisen for an Emergency Department. You should be pro-active, dynamic and enjoy working in a busy environment.

The successful candidate will undertake portering, technical and general support duties for the Emergency Department of a routine or non-routine nature to meet the demands of a busy department providing a 24-hour service.

You must be able to demonstrate that you have excellent people skills and that you are able to work under pressure. The successful candidates will cover shifts over a 24 hour period.

Approximately 75,000 patients a year attend the Emergency Department, with average daily attendances of 210 attendees and approximately 70 admissions into the Hospital via the Emergency admission system. The successful candidate will receive education and training in how to assist in the safe transfer of patients throughout the hospital as well as how to help with the smooth running of the department.

For further information please contact Martin Barnes

Main duties of the job

1.1 Respond promptly and courteously to all requests from the sister/ charge nurse, or from another member of staff in the Emergency Department.

1.2 Liaise regularly with the operational leaders to ensure the delivery of an efficient, high quality service

1.3 Escort patients and visitors to and from the Emergency Department.

1.4 Move patients by wheelchair, bed or trolley, including movement of the deceased.

1.5 Maintain privacy and dignity of the patient during escort/ transfer.

1.6 To communicate effectively with all members of the multi-disciplinary team, patients, relatives and carers and member of the public.

1.7 To actively promote the Trust values.

1.8 Collect and deliver stores, drugs, medical records, medical gases, beds, equipment, department- based furniture, bloods and specimens as well as other ad- hoc requests

1.9. Carry a pager, operate telephones and respond to emergency alerts including helicopter arrival.

1.10 Assist qualified staff to move patients from/to trolley/bed/ wheelchair

1.11 Carry out regular checks on clinical and technical equipment, to include servicing and repairs as necessary e.g. responsibility for quality control and fault finding on Blood Gas Analysers, undertaking daily checks and rectifying faults, liaising with Haematology where appropriate.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff well-being, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well-being. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.