Discharge and Flow Co-ordinator

Job summary

This post is responsible for proactively supporting effective patient flow and both 'simple' and 'supported' discharge at ward level.

The post works closely with the Integrated Discharge Service (IDS) within the Care Transfer Hubs (CTH) and Clinical Site Team (CST).

The IDS is responsible for supporting Wards with Complex Discharges across the RUH Bath. The IDS leads the RUH CTH which is where all discharge referrals are triaged, and discharge pathways agreed alongside community partners / MDT.

The CST co-ordinates the management of inpatient bed capacity to match demand. The ethos of the IDS is to identify patients at ward level who require a supported (complex) discharge, working with patients, families and ward staff whilst patients are not medically stable by planning discharge arrangements and discharging patients as soon as possible once medically stable.

The post holder will work within both a designated ward team and with the IDS and CST teams providing support to all members of the team

Main duties of the job

Main ongoing responsibilities will include the proactive progression of timely and safe patient flow and discharge, minimising avoidable delays, ensuring and maintaining accuracy of information, supporting the ward team to progress chase and ensuring that the ethos of the 'releasing time to care' is maintained. You will be committed to joint working with our other providers and community teams to provide a "why not home, why not today" approach to reduce length of stay and facilitate early discharge.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.