Job summary
Providing comprehensive administrative support to the Paediatric Audiology team in the Audiology Outpatient Department.
Main duties of the job
The purpose of this role is to provide administrative support to the Paediatric Audiology team within the Audiology Department at the Royal United Hospital. Main duties of this role include constant monitoring of Paediatric mobile phone and inbox, and immediate action in response to requests, cancellations and queries. You will be expected to develop some basic knowledge of hearing aid technology and difficulties faced by hearing-impaired children.
About us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in thetop 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Qualifications
Essential
- GCSE or O Level English
- GCSE or O Level Mathematics
- Good standard of written and spoken English
Desirable
Experience
Essential
- Knowledge & previous experience of working in the NHS or similar patient/customer focused environment
- Ability to communicate clearly in writing
- Ability to communicate clearly verbally
- IT literate including knowledge of Microsoft Office - Word, Outlook and Excel
Desirable
- Experience with Cerner Millennium
- Experience working on a reception desk
- Experience of trouble-shooting hearing aids
- Experience of interacting with families in a healthcare setting
- Experience of repairing hearing aids
- Experience of stock control/ordering
Person Specification
Qualifications
Essential
- GCSE or O Level English
- GCSE or O Level Mathematics
- Good standard of written and spoken English
Desirable
Experience
Essential
- Knowledge & previous experience of working in the NHS or similar patient/customer focused environment
- Ability to communicate clearly in writing
- Ability to communicate clearly verbally
- IT literate including knowledge of Microsoft Office - Word, Outlook and Excel
Desirable
- Experience with Cerner Millennium
- Experience working on a reception desk
- Experience of trouble-shooting hearing aids
- Experience of interacting with families in a healthcare setting
- Experience of repairing hearing aids
- Experience of stock control/ordering
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
