Patient Pathway Manager - Breast Unit

Royal United Hospitals Bath NHS Foundation Trust

The closing date is 23 March 2025

Job summary

Come and join our friendly team in the Breast Unit at the Royal United Hospitals Bath.

The focus of this role is for the secretarial, administrative and clerical services which supports patient activity in the department.

You will monitor patient pathways in accordance with Government Access Targets and the Trust's Patient Access Policy. Training will be provided.

You'll also provide support in the operational activity across the specialty for Referral to Treatment (RTT) which is a system that tracks waiting times for treatments.

We are looking for an individual who has experience of line management supporting a large team as you will be responsible for the organisation, and co-ordination of a number of administrative staff within the department, ensuring quality standards are maintained.

Main duties of the job

  • Ensuring an appropriate level of Administration support is maintained at all times by coordinating and monitoring requests for leave etc. Keeping an accurate record of sick and annual leave taken by administrative staff within the department.
  • Carrying out the day to day supervision of admin team across the specialty.
  • Undertaking staff appraisals to identify development and training needs. Liaising with the senior specialty manager for advice and provision of appropriate training and development opportunities
  • Taking part in recruitment, selection and induction of administrative staff.
  • Identifying and dealing with performance management issues, i.e. conduct, performance, sickness / ill health etc. in line with Trust procedures.
  • Taking responsibility for the maintenance of equipment and the ordering and controlling of stationery used by the administrative staff across the department, liaising with appropriate companies/ departments for repair / replacement.
  • Providing support and ensuring staff receive appropriate training.

Please refer to the job description and person specification for further detailed information about the role.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centered care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

427-6905857-A

Job locations

Royal United Hospitals Bath NHS Foundation Trust

Bath

BA13NG


Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Job description

Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification

Qualifications

Essential

  • Educated to GCSE, O' Level or CSE Equivalent.
  • Relevant management qualification or experience

Desirable

  • Educated to A Level or equivalent

Knowledge

Essential

  • Previous experience of line management supporting a large team.
  • Experience of conduction appraisals and annual reviews.
  • Experience within the NHS or similar health care setting
  • Previous experience of providing validation support in an operational environment.
  • A good understanding of RTT and key performance targets.

Desirable

  • Awareness of hospital practices

Skills

Essential

  • Computer literate in Microsoft Word and Outlook
  • Ability to prioritise and manage own and others' workload and time
  • Ability to motivate, manage and develop staff including managing staff effectively using Trust procedures e.g. Managing Health & Sickness, Conduct etc.
  • Ability to communicate effectively and sensitively at all levels to patients, relatives and staff inside & outside the Trust
Person Specification

Qualifications

Essential

  • Educated to GCSE, O' Level or CSE Equivalent.
  • Relevant management qualification or experience

Desirable

  • Educated to A Level or equivalent

Knowledge

Essential

  • Previous experience of line management supporting a large team.
  • Experience of conduction appraisals and annual reviews.
  • Experience within the NHS or similar health care setting
  • Previous experience of providing validation support in an operational environment.
  • A good understanding of RTT and key performance targets.

Desirable

  • Awareness of hospital practices

Skills

Essential

  • Computer literate in Microsoft Word and Outlook
  • Ability to prioritise and manage own and others' workload and time
  • Ability to motivate, manage and develop staff including managing staff effectively using Trust procedures e.g. Managing Health & Sickness, Conduct etc.
  • Ability to communicate effectively and sensitively at all levels to patients, relatives and staff inside & outside the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Bath NHS Foundation Trust

Bath

BA13NG


Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Bath NHS Foundation Trust

Bath

BA13NG


Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Specialty Manager

Holly Wheeler

holly.wheeler@nhs.net

Date posted

10 March 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

427-6905857-A

Job locations

Royal United Hospitals Bath NHS Foundation Trust

Bath

BA13NG


Supporting documents

Privacy notice

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