Patient Pathway Manager - Breast Unit

Job summary

Come and join our friendly team in the Breast Unit at the Royal United Hospitals Bath.

The focus of this role is for the secretarial, administrative and clerical services which supports patient activity in the department.

You will monitor patient pathways in accordance with Government Access Targets and the Trust's Patient Access Policy. Training will be provided.

You'll also provide support in the operational activity across the specialty for Referral to Treatment (RTT) which is a system that tracks waiting times for treatments.

We are looking for an individual who has experience of line management supporting a large team as you will be responsible for the organisation, and co-ordination of a number of administrative staff within the department, ensuring quality standards are maintained.

Main duties of the job

• Ensuring an appropriate level of Administration support is maintained at all times by coordinating and monitoring requests for leave etc. Keeping an accurate record of sick and annual leave taken by administrative staff within the department.
• Carrying out the day to day supervision of admin team across the specialty.
• Undertaking staff appraisals to identify development and training needs. Liaising with the senior specialty manager for advice and provision of appropriate training and development opportunities
• Taking part in recruitment, selection and induction of administrative staff.
• Identifying and dealing with performance management issues, i.e. conduct, performance, sickness / ill health etc. in line with Trust procedures.
• Taking responsibility for the maintenance of equipment and the ordering and controlling of stationery used by the administrative staff across the department, liaising with appropriate companies/ departments for repair / replacement.
• Providing support and ensuring staff receive appropriate training.

Please refer to the job description and person specification for further detailed information about the role.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centered care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.