PET-CT Administrator

Job summary

The Department of Medical Physics & Bioengineering is looking to recruit a friendly, efficient and self-motivated individual to join our multidisciplinary team. This post is specifically in support of the PET-CT service but may also involve additional administrative duties across the department when required. You will need to possess excellent organisational and interpersonal skills and demonstrate a good understanding of Microsoft Office (particularly Excel). The role includes data collection and entry, general clerical duties, making appointments and contacting patients by phone (a good telephone manner is essential) and some reception cover where necessary. Knowledge of the Computerised Radiology Information Solution (CRIS) is desirable but not essential as training will be provided.

This is a permanent post that is full time or the option to job share if suitable candidates are found to cover Monday-Friday.

Main duties of the job

• To contact patients by phone and record patient responses to questionnaires.
• To make appointments in CRIS (including preparation of appointment letters/envelopes). This also includes scanning in necessary paperwork, preparing and printing lists and finding and copying reports and forwarding images to PACS. To make use of Millennium as required. Training will be given.
• To operate systems external to the hospital e.g. Alliance Medical Limited (AML) Radiology Information System (RIS), for which, significant training will be given. This includes scanning in necessary paperwork, preparing and printing lists, entering data into a spreadsheet from information on CRIS, copying the right report for the right patient into a pdf and appropriately attaching the pdf to correct patient on the AML RIS.
• Use own initiative to reschedule/rearrange appointments as a result of cancellation/late referrals and urgent patient requests
• To ensure accurate paper and electronic records are maintained and stored as appropriate including the PET/CT spreadsheet and patient satisfaction survey spreadsheet
• To use the Image Exchange Portal to send images from the RUH to AML

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.