Facilities General Manager

Job summary

The Facilities General Manager is responsible for the strategic and operational management of the Facilities Department. This role involves developing long-term strategic plans, performance monitoring, and service improvement. The role holder will lead and mentor all facilities personnel, ensuring efficient and effective achievement of operational goals. They will collaborate with other Estates and Facilities Managers to ensure compliance with CQC's essential quality and safety standards while meeting financial objectives.

Main duties of the job

Leadership:

• Lead and manage change within Facilities Services.
• Develop and implement strategic service improvements.
• Lead the business planning process.
• Empower and develop a diverse team of managers.

Management:

• Oversee budgets.
• Ensure effective recruitment, selection, and development of staff.
• Manage and implement HR policies and procedures.
• Develop workforce plans to meet business needs.

Financial:

• Full budgetary responsibility for Facilities Services.
• Ensure compliance with financial policies.
• Manage income-generating services to ensure a surplus.
• Identify and deliver annual efficiency savings.

Health, Safety, and Risk:

• Lead a Health and Safety team.
• Develop and implement Health and Safety policies.
• Ensure compliance with Health and Safety legislation.
• Manage the Facilities Risk Register.

Patient and Staff Experience:

• Improve Facilities services based on feedback.
• Lead annual PLACE inspections.
• Ensure public and patient involvement in service planning.

Compliance:

• Ensure compliance with regulations.
• Develop Facilities services policies.
• Conduct audits to improve services.
• Ensure compliance with CQC Standards.

Collaboration:

• Work with the IPAC
• Liaise with external organisations and agencies.
• Participate in emergency planning and response.

Innovation and Quality Improvement:

• Cultivate a culture of Quality Improvement.
• Lead initiatives across the Estates and Facilities division.
• Promote innovative problem-solving within the team.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.