Maternity Administrator

Job summary

Are you an experienced Administrator with an interest in Maternity services, with a desire to support a multidisciplinary team working within our Maternity Hub at Paulton. ? Are you also ready to provide support to people who access our maternity services? If the answer is yes, we'd love you to be a part of our team.

Main duties of the job

Providing administrative support to the Maternity hubs and Specialist midwives; duties including, word processing, letter composition, typing, filing, photocopying, entering patient details into Millennium, data entry using databases/spreadsheets to capture information, co-ordinate the unit diary, tracking maternity records via emails and phone calls, arrange and book meetings and producing patient wristbands as directed.

Being the first point of contact for callers which can include women and their families, members of the public, clinical staff, GPs and health visitors, dealing with enquiries, taking accurate telephone messages and booking appointments/referrals as required.

Accurate inputting of women's data at initial contact and to maintain appointment schedules efficiently on Millennium.

Liaise with other multi-disciplinary teams i.e. Children's Centres and Child Health Department, making appointments where necessary.

Support the Midwifery team in the arrangement as directed of antenatal classes within the unit. Be responsible for handling telephone and face-to-face enquiries, concerns or comments whilst mindful of confidentiality issues.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.