Urology Support Secretary

Job summary

To assist the Medical Secretarial Service including scanning, filing, audio typing photocopying, proofreading and the composition of letters. To provide a fast and accurate copy and audio typing service to the Department, producing clinic letters and other documents.To provide cover for the Reception Team as needed to cover sickness, holidays and breaks as necessary.

Main duties of the job

1. To assist the Medical Secretarial Service including scanning, filing, audio typing, photocopying, proofreading and the composition of letters. To provide a fast and accurate copy and audio typing service to the Department, producing clinic letters and other documents.

2. To provide cover for the Reception Team as needed to cover sickness, holidays and breaks as necessary.

3. To liaise with Nurses, Doctors and other members of the Multi-Disciplinary Team to provide a quality service for the patients.

4. To accurately scan referrals and documents into the Patient Administration System

5. To work as part of a Team sharing responsibility for the smooth running of the office.

6. To occasionally answer telephone queries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate.

7. To develop and maintain computerised and manual filing systems and to do other filing as necessary.

8. To make best use of information technology and to be involved with the changing technology as this becomes available.

9. To maintain an efficient system for the tracing of health records.

10. To provide audio/clerical cover across the Division as directed.

11. To be flexible to the needs of the Division and Trust.

12. To maintain a tidy office area.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.