Job summary
We are looking to recruit a new EPR Application and Data Quality Analyst. This position will be essential in the administration and maintenance of a variety of Electronic Patient Record (EPR) systems. The successful candidate will become a member of an established team with an excellent record of providing high quality support and maintaining and improving the RUH's EPR.
The RUH operates an extensive EPR system which affects all aspects of a patient's care and forms the basis for reporting. While, the central EPR system is provided by Cerner Oracle (Millennium), there are several auxiliary systems which interlink and provide specialised services.
We are looking to recruit candidates from a wide range of experiences. Although, previous experience with the NHS, Cerner (Millennium) or other health related software is desirable, it is not essential. However, what is essential is a desire to support users, an interest in hospital systems and a drive to support patient care. You will need an analytical mind, be able to work independently in an organised yet flexible manner and have excellent communication and interpersonal skills.
Main duties of the job
The EPR Application and Data Quality Analysts are responsible for:
- Administering and helping maintain the Trust's Electronic Patient Record (EPR)
- User set up
- Providing end user assistance with queries, problems, and data quality issues.
- Resolving errors in data quality
All of the above require the development of close working relationships with teams across IM&T and the wider Trust, as part of this you will need excellent communication and interpersonal skills, with the ability to explain issues to both technical and non-technical individuals. In addition, due to the breadth of the EPR and the range of systems requiring support, you will need to be a fast learner, with the ability to understand complex systems and requirements quickly.
About us
At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Job description
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Qualifications
Essential
- ECDL or CLAIT or equivalent computational/capability.
- Educated to A level (or equivalent) standard.
Desirable
- Cerner Millennium CRS Admin course (equivalent to NVQ level 3).
- Relevant qualification in computing and information technology (HND or higher) or equivalent experience.
- Relevant experience or training on large healthcare-based systems.
- Evidence of ongoing personal development
Knowledge
Essential
- Experience of administering and supporting large scale systems.
- Knowledge of clinical care and/or patient administrative processes.
- Experience in providing support and advice to system users of customers.
- Experience of problem resolution.
Desirable
- Experience of working with Cerner Millennium Applications.
- Experience working with DrDoctor, or similar systems.
- Experience working with SystemOne, or similar systems.
- Prior experience working in the NHS.
- Experience of working within an acute hospital trust.
- Management of large-scale clinical applications within an acute environment.
- Experience of dealing with external suppliers and running large-scale business-wide critical applications
- Knowledge of the Bath and Wiltshire Health Community.
Skills
Essential
- Highly advanced attention to detail and accuracy to ensure the safety of patients and staff.
- Highly developed methodical approach to organisation and delivery of tasks.
- Ability to work unsupervised and manage own day-to-day activities.
- Enthusiasm and a positive attitude to work.
- Effective verbal and written communication skills.
- Ability to explain issues to both technical and non-technical individuals.
- Customer orientated approach.
- Excellent interpersonal skills: ability to deal with different personalities and levels of understanding to build good working relationships with staff at all levels.
- Able to work effectively as part of a team to achieve success.
- Able to work independently and use own initiative.
- Able to think creatively, to suggest new solutions for highly complex processes and ways of working.
- Able to understand complex systems quickly.
Desirable
- Highly advanced PC skills including MSWord, Excel and PowerPoint.
Person Specification
Qualifications
Essential
- ECDL or CLAIT or equivalent computational/capability.
- Educated to A level (or equivalent) standard.
Desirable
- Cerner Millennium CRS Admin course (equivalent to NVQ level 3).
- Relevant qualification in computing and information technology (HND or higher) or equivalent experience.
- Relevant experience or training on large healthcare-based systems.
- Evidence of ongoing personal development
Knowledge
Essential
- Experience of administering and supporting large scale systems.
- Knowledge of clinical care and/or patient administrative processes.
- Experience in providing support and advice to system users of customers.
- Experience of problem resolution.
Desirable
- Experience of working with Cerner Millennium Applications.
- Experience working with DrDoctor, or similar systems.
- Experience working with SystemOne, or similar systems.
- Prior experience working in the NHS.
- Experience of working within an acute hospital trust.
- Management of large-scale clinical applications within an acute environment.
- Experience of dealing with external suppliers and running large-scale business-wide critical applications
- Knowledge of the Bath and Wiltshire Health Community.
Skills
Essential
- Highly advanced attention to detail and accuracy to ensure the safety of patients and staff.
- Highly developed methodical approach to organisation and delivery of tasks.
- Ability to work unsupervised and manage own day-to-day activities.
- Enthusiasm and a positive attitude to work.
- Effective verbal and written communication skills.
- Ability to explain issues to both technical and non-technical individuals.
- Customer orientated approach.
- Excellent interpersonal skills: ability to deal with different personalities and levels of understanding to build good working relationships with staff at all levels.
- Able to work effectively as part of a team to achieve success.
- Able to work independently and use own initiative.
- Able to think creatively, to suggest new solutions for highly complex processes and ways of working.
- Able to understand complex systems quickly.
Desirable
- Highly advanced PC skills including MSWord, Excel and PowerPoint.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
