Accommodation and Switchboard Manager

Job summary

The new role of Accommodation and Switchboard Manager has been created to lead, support and develop our accommodation and switchboard services.

Switchboard is often the first point of contact caller to the hospital have, and welcoming, friendly and helpful service is key. The team have a wide range of responsibilities, including dealing with emergency calls, alarms, on-call rotas, key issuing and bleep batteries and replacements.

Staff accommodation is available on-site and in two off-site leased buildings, which is available to rent by any RUH staff. Short-term rentals are also available, and accommodation is required by staff when on-call.

Main duties of the job

The post holder will lead and support the switchboard team to develop and improve their service, making efficiencies in processes and improving resilience planning.

Within accommodation, the post holder will manage and market the service, improving occupancy and reviewing demand to ensure staff who need accommodation with the Trust can be accommodated.

The post holder will be the budget holder for both accommodation and switchboard, and will lead on revenue generation and savings improvements.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.