Job summary
At RUHX, we're more than a hospital charity. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We're out there in our community, collaborating with the people and organisations who drive real change. And we're making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in Bath and beyond. Because together, we have the power to do more.
We would love you to join our team as Project Co-ordinator. Working under the direction of the Legacy & Tribute Manager and supporting our gifts in wills, tribute families and RUH's staff wellbeing events by providing effective administration and project support.
A special part of this role is helping the RUH and RUHX to support our people to be extraordinary by developing and supporting a focused selection of staff wellbeing events. This includes supporting the Health & Wellbeing week, Staff Awards and other smaller initiatives.
Main duties of the job
No two days in our team are the same and we are flexible about where you work. We split our time evenly between working at home and in the office as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including support with administration and supporter care around gifts in wills and tribute funds. You will prepare of resources for the promotion of Will month, tribute funds, dying matters week and other promotions internally and externally. You will help to provide outstanding supporter care to our tribute families who raised funds in memory of a loved one. You will need bags of initiative, be innovative, brave, positive,
You must enjoy working as part of a team, supporting your colleagues and able to work collaboratively because we believe we are more together. You must be must be ambitious and relationship focused, whist able to meet deadlines and targets.
It would be great if you have some experience in fundraising and charity. We would help support you to develop a career in the charity sector whilst being part of an ambitious team going further to give every patient the extra extraordinary care they deserve.
About us
At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job description
Job responsibilities
Please find attached detailed person specification and job description for further information about the role.
Job description
Job responsibilities
Please find attached detailed person specification and job description for further information about the role.
Person Specification
Qualifications
Essential
- Educated to diploma level or equivalent experience
- Evidence of continuing professional development
Desirable
- Member of Institute of Fundraising
- Qualification in business / charity marketing, or fundraising
Knowledge
Essential
- Experience working within fundraising or marketing communications environment.
- Experience/ knowledge of project management
- Understanding of Marketing & Communications for fundraising programmes
- Understanding and experience of using social media & media relations to engage supporters
- Experience in an administration support role where quality systems and customer care skills have been required
- Experience in an role and maintaining excellent customer relations
Desirable
- Knowledge of the local community including social networks and local businesses.
- Experience / knowledge in Legacy & Tribute Fundraising.
- Experience of working in the NHS, liaising closely with clinicians and managers of varying seniority, and occasional patient contacts.
- Understanding of charity law, GDPR, fundraising regulations and best practice relating to major donors, trusts and corporate fundraising.
Skills
Essential
- Excellent communication and relationship building skills, able to gain the cooperation of others using tact and empathy via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
- Excellent attention to detail and organisational skills with the ability to develop action and project plans for areas of responsibility and deliver objectives / priorities within an agreed timeframe
- Ability to research complex topics and issues, and analyse / write up results into a coherent form and argument for presentation as media / project information that meets the needs of our target audiences.
- Developing communications and marketing materials that meets the needs of our target audiences
- Flexible team player with the ability to demonstrate self-motivation and able to time-manage and prioritise workloads in busy and demanding circumstances
- Excellent IT skills & ability to use social media sites to engage supporters.
Desirable
- Familiar with 'legacy & tribute' fundraising strategies.
- Proficient in Raiser's Edge database software
- Ability to budget and control the use of financial and other resources
Person Specification
Qualifications
Essential
- Educated to diploma level or equivalent experience
- Evidence of continuing professional development
Desirable
- Member of Institute of Fundraising
- Qualification in business / charity marketing, or fundraising
Knowledge
Essential
- Experience working within fundraising or marketing communications environment.
- Experience/ knowledge of project management
- Understanding of Marketing & Communications for fundraising programmes
- Understanding and experience of using social media & media relations to engage supporters
- Experience in an administration support role where quality systems and customer care skills have been required
- Experience in an role and maintaining excellent customer relations
Desirable
- Knowledge of the local community including social networks and local businesses.
- Experience / knowledge in Legacy & Tribute Fundraising.
- Experience of working in the NHS, liaising closely with clinicians and managers of varying seniority, and occasional patient contacts.
- Understanding of charity law, GDPR, fundraising regulations and best practice relating to major donors, trusts and corporate fundraising.
Skills
Essential
- Excellent communication and relationship building skills, able to gain the cooperation of others using tact and empathy via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
- Excellent attention to detail and organisational skills with the ability to develop action and project plans for areas of responsibility and deliver objectives / priorities within an agreed timeframe
- Ability to research complex topics and issues, and analyse / write up results into a coherent form and argument for presentation as media / project information that meets the needs of our target audiences.
- Developing communications and marketing materials that meets the needs of our target audiences
- Flexible team player with the ability to demonstrate self-motivation and able to time-manage and prioritise workloads in busy and demanding circumstances
- Excellent IT skills & ability to use social media sites to engage supporters.
Desirable
- Familiar with 'legacy & tribute' fundraising strategies.
- Proficient in Raiser's Edge database software
- Ability to budget and control the use of financial and other resources
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
