The Queen Elizabeth Hospital King's Lynn NHSFT

Healthcare Assistant - SDEC

This job is now closed

Job summary

An excellent opportunity has arisen for a Healthcare Assistant to join Same day emergency care department, Queen Elizabeth Hospital King's Lynn.

As a Healthcare Assistant, you will be a valued member of our team. Your focus will be on keeping patients at the centre of all we do, providing high quality care.

We are looking for individuals who uphold our trust values to contribute to making our patients feel comfortable and well cared for during their stay.

You are required to be flexible and adaptable to meet the ever changing needs of the unit environment.

Our aim is to provide our patients with the highest quality of personal care and support while they are in hospital.

As a Senior Healthcare Assistant, you will be responsible for working under delegation and supervision of a Registered Nurse.

Successful candidates will attend the GROW Programme this is the QEHKL enhanced induction programme. This includes mandatory training (the training that all clinical staff at the hospital complete), you will be taught the fundamental skills you need to perform your role and attend the Caring with Kindness programme (essential learning from patient experience). The course is very practical - you will have plenty of time to practice new skills before you start your new role.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Main duties of the job

We are currently looking for enthusiastic and motivated Health Care Support Workers to join our teams and support them in providing effective care in a safe and therapeutic environment. We have vacancies across the Trust and are offering positions for all those areas.

The successful applicants must have:

Excellent communication and interpersonal skills
Demonstrate flexibility
Be able to work as part of a team as well as make decisions autonomously
Be willing to undertake further training and Mandatory updates as deemed necessary

Previous experience of working within a care environment or the NHS is desirable but not essential as you will be supported whilst learning the role.

You will attend a comprehensive induction programme and will be supported to complete the care certificate.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Date posted

05 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

426-149-26MG

Job locations

Queen Elizabeth Hospital Kings Lynn

Gayton Road

Kings Lynn

PE30 4ET

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information about this role.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for further information about this role.

Person Specification

Qualifications

Essential

Holds Functional Skills Level 1 Maths and English or education equivalent
Completed National Care Certificate
Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
To undertake Level 3 Health and social care qualification (NCFE or apprenticeship) or able to demonstrate equivalent knowledge, skill and competency.

Desirable

Speciality specific training and evidence of competencies being achieved and continued development

Experience

Essential

Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
Experience of communication with patients and relatives
Knowledge of Infection Control & Safeguarding processes
Experience of working with the multidisciplinary team.
Experience of caring for a group of patients.
Understanding of confidentiality
Understanding of equality and diversity issues

Desirable

Experience of working in more than one speciality within a health care environment.

Skills, abilities, and knowledge

Essential

Good communication skills (written and verbal).
Evidence of multi-professional team working
Evidence of compliance with mandatory training
Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.
Ability to work under indirect supervision to deliver delegated nursing tasks

Desirable

Experience of inducting, coaching and supervising junior staff

Person Specification

Qualifications

Essential

Holds Functional Skills Level 1 Maths and English or education equivalent
Completed National Care Certificate
Holds a level 2 Vocational Qualification (NCFE or Apprenticeship) in clinical health care OR Able to demonstrate equivalent knowledge, skill and competency to undertake band 3 clinical skills (described in JD)
To undertake the Enhanced GROW Programme and completion of Clinical Skills Passport Part B
To undertake Level 3 Health and social care qualification (NCFE or apprenticeship) or able to demonstrate equivalent knowledge, skill and competency.

Desirable

Speciality specific training and evidence of competencies being achieved and continued development

Experience

Essential

Experience working in a healthcare organisation/setting, undertaking a wide range of clinical commitments.
Experience of communication with patients and relatives
Knowledge of Infection Control & Safeguarding processes
Experience of working with the multidisciplinary team.
Experience of caring for a group of patients.
Understanding of confidentiality
Understanding of equality and diversity issues

Desirable

Experience of working in more than one speciality within a health care environment.

Skills, abilities, and knowledge

Essential

Good communication skills (written and verbal).
Evidence of multi-professional team working
Evidence of compliance with mandatory training
Taking and recording vital signs and other clinical skill following appropriate training and assessment and within scope of job role
Able to relate well with patients/relatives/visitors/ Colleagues/the multi-disciplinary team and wider Trust staff.
Ability to work under indirect supervision to deliver delegated nursing tasks

Desirable

Experience of inducting, coaching and supervising junior staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

Queen Elizabeth Hospital Kings Lynn

Gayton Road

Kings Lynn

PE30 4ET

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

Queen Elizabeth Hospital Kings Lynn

Gayton Road

Kings Lynn

PE30 4ET

Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)