The Queen Elizabeth Hospital King's Lynn NHSFT

Head of Transformation and Change Practice

The closing date is 23 September 2025

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Job summary

Developing a consistent approach to transformational change within the Trust and with wider system partners will be a key part in delivery of the Trust's ambition to become the best Rural District General Hospital and will support in the delivery of the Trust's strategic ambition and financial strategy and initiatives.

As we move into a Group model, we have an aspiration to further develop our Transformation capacity and capability. We are working at Group level to develop a robust and sustainable model of transformation delivery. In time, the Transformation Team will consist of a number of functions, including; the Programme Management Office (PMO), responsible for monitoring, reporting and driving the clinical and corporate directorates to deliver projects and programmes across the Trust and ensuring appropriate programme governance oversight and assurance; and the Transformation team responsible for programme management of complex change programmes (as set out in the Trust's transformation programme) working alongside the Senior Responsible Owners (SROs).

This role is responsible for delivery at both Trust and Group level. We are looking for an experienced leader who can empower the team and deliver key priorities during a period of significant change.

This secondment post is only available to employees who currently work within the Norfolk And Waveney NHS system

Main duties of the job

  • Leadership of the transformation team - Working closely with wider transformation and change management colleagues at all levels.
  • Leadership of Change Practice - Developing and continuously improving the Trust's approach to professional change management, including joint workforce development with system partners to aid recruitment and retention of permanent staff.
  • Planning and scheduling- Ensure systems are in place to enable effective project and programme planning and scheduling.
  • Monitoring and reporting- Manage project/programme controls, reporting project/programme status. Developing performance reports and maintaining and monitoring consolidated action logs, progress updates, risks, issues, dependencies and milestones.
  • Admin- Ensure organisational tasks are carried out efficiently. Manage compliance of the programme against quality, financial, and operational controls. Support the general running of the programme management office.
  • Resources- Assisting in the development and maintenance of programme management tools and documents.
  • Stakeholder- Manage and engage with a wide range of internal and external stakeholders.
  • Financial control - Track project savings and contribute to the project/programme business case where applicable.
  • Risks and Issues- Identification and monitoring of programme and project risks, issues and interdependencies

The role will operate at Trust and Group level.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

426-748-25CR

Job locations

The Queen Elizabeth Hospital Kings Lynn NHS FT

Gayton Road

Kings Lynn

PE30 4ET


Job description

Job responsibilities

Please see the attached job description and person specification for further information about the job role

Job description

Job responsibilities

Please see the attached job description and person specification for further information about the job role

Person Specification

Qualifications

Essential

  • Educated to degree level or demonstrable equivalent experience gained
  • Relevant Project Management qualification
  • Significant experience training/experience in programme management

Desirable

  • A financial qualification (preferably chartered accountant e.g., ACA, ACCA, CIMA)

Experience

Essential

  • Programme and/or Project Management experience including the development of project management frameworks, monitoring, and review processes
  • Delivering objectives to timescales and finding innovative solutions to complex problems
  • Proven track record of developing good working relationships with divisional managers, clinicians to engage in delivery of programmes
  • Using data and other benchmarking tools to inform decision making

Desirable

  • Working as a PMO manager, preferably in an acute Trust.

Skills, abilities, and knowledge

Essential

  • An applied knowledge of programme management tools and techniques along with performance management frameworks to deliver results
  • A strong understanding of good governance processes including good risk management processes
  • A solid understanding of the NHS regulatory framework

Desirable

  • A comprehensive knowledge of financial management in the NHS
Person Specification

Qualifications

Essential

  • Educated to degree level or demonstrable equivalent experience gained
  • Relevant Project Management qualification
  • Significant experience training/experience in programme management

Desirable

  • A financial qualification (preferably chartered accountant e.g., ACA, ACCA, CIMA)

Experience

Essential

  • Programme and/or Project Management experience including the development of project management frameworks, monitoring, and review processes
  • Delivering objectives to timescales and finding innovative solutions to complex problems
  • Proven track record of developing good working relationships with divisional managers, clinicians to engage in delivery of programmes
  • Using data and other benchmarking tools to inform decision making

Desirable

  • Working as a PMO manager, preferably in an acute Trust.

Skills, abilities, and knowledge

Essential

  • An applied knowledge of programme management tools and techniques along with performance management frameworks to deliver results
  • A strong understanding of good governance processes including good risk management processes
  • A solid understanding of the NHS regulatory framework

Desirable

  • A comprehensive knowledge of financial management in the NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital Kings Lynn NHS FT

Gayton Road

Kings Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Queen Elizabeth Hospital King's Lynn NHSFT

Address

The Queen Elizabeth Hospital Kings Lynn NHS FT

Gayton Road

Kings Lynn

PE30 4ET


Employer's website

https://www.qehkl.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Strategy and Integration

Carly West-Burnham

carly.westburnham@qehkl.nhs.uk

01553214631

Details

Date posted

09 September 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

426-748-25CR

Job locations

The Queen Elizabeth Hospital Kings Lynn NHS FT

Gayton Road

Kings Lynn

PE30 4ET


Supporting documents

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