Women's and Children's Quality and Safety Administrator

The Queen Elizabeth Hospital King's Lynn NHSFT

This job is now closed

Job summary

The Women's and Children's Quality and Safety Administrator is a key member of the Women's and Children's Division in the facilitation and implementation of a wide range of administrative duties. The post holder will contribute to the effective administration and day-to-day activity associated with the work across the Quality & Safety Team.

The overall purpose of the role is to provide a comprehensive and effective administrative support to the Quality & Safety Team to include our Divisional Digital Services Team and the Practice Development Team.

Main duties of the job

You will provide essential administrative support to the Women's and Children's Quality and Safety Team process' in relation to arranging meetings, agenda's, recording minutes and action plan creation and development which take place daily, weekly and monthly.

You will support the Divisional Quality and Safety Managers by providing administrative support to divisional clinical governance arrangements, including relevant monitoring, updating the Datix system, uploading documents, producing monthly governance meeting agendas, attending meetings, and producing detailed minutes where required

You will support the Divisional Quality and Safety Team in giving effective internal and external communications advice and support to colleagues across the Trust to help deliver the Division's Risk Management strategy and Trust wide Key Strategic Objectives.

About us

There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital to open in 2030 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit. We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome. We love working here and think you will too.

Date posted

09 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

426-038-24TAM

Job locations

The Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more information about this interesting opportunity.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for more information about this interesting opportunity.

Person Specification

Qualifications

Essential

Min 5 GCSE's/CSE's Grade A-C or equivalent qualifications
NVQ Level 2/3 in Administration or equivalent

Experience

Essential

Experience of communicating well with a range of audiences

Desirable

Administration experience

Skills, abilities, and knowledge

Essential

Able to demonstrate good verbal and written skills to enable liaison with all members of the multidisciplinary the team.
The ability to deal politely and effectively with staff, having the ability to influence, motivate and persuade others.
Able to exercise initiative to resolve problems when appropriate
Able to maintain accurate records and provide timely reporting

Desirable

Working knowledge of hospital systems such as Patient centre and Datix

Person Specification

Qualifications

Essential

Min 5 GCSE's/CSE's Grade A-C or equivalent qualifications
NVQ Level 2/3 in Administration or equivalent

Experience

Essential

Experience of communicating well with a range of audiences

Desirable

Administration experience

Skills, abilities, and knowledge

Essential

Able to demonstrate good verbal and written skills to enable liaison with all members of the multidisciplinary the team.
The ability to deal politely and effectively with staff, having the ability to influence, motivate and persuade others.
Able to exercise initiative to resolve problems when appropriate
Able to maintain accurate records and provide timely reporting

Desirable

Working knowledge of hospital systems such as Patient centre and Datix

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.