Assistant Medical Secretary

The Queen Elizabeth Hospital King's Lynn NHSFT

This job is now closed

Job summary

The Medical Secretary team are looking for a driven individual to join the team.

In this role you will provide secretarial assistance to Senior Medical Secretaries/Consultants/nursing staff at Band 3 level. You will also liaise with other colleagues in the team to contribute to the smooth running of the department. You will be well organised and used to dealing with the public efficiently and politely.

Excellent word processing/fast, accurate typing is essential for this post. Knowledge of audio typing (analogue and digital) and medical terminology is desirable.

Please note this post may close early once maximum application numbers have been reached

Main duties of the job

The post holder will provide an efficient, confidential and reliable service to specialty teams. This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills essential to ensure a proficient, high quality service for patients and clinicians. The post-holder will be expected to work as part of a Specialist Team and will report to the Senior Medical Secretary/PA and Medical Secretary Manager.

About us

The Queen Elizabeth Hospital (QEH) King's Lynn is located near some of the most beautiful scenery in the UK, along the north Norfolk coast, and not far from Sandringham House.

We provide a comprehensive range of specialist, acute, obstetrics and community-based healthcare services to around 331,000 people across west and north Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire.

We have more than 4,000 staff and volunteers, approximately 530 beds, and a helipad for air ambulances. We work with neighbouring hospitals for the provision of tertiary services, including as part of regional partnership and network models of care, such as the trauma network.

In February 2022 the significant progress that has been made at QEH was recognised by the Care Quality Commission who rated the Trust as 'Good' in all of the core services they inspected. They recommended the Trust moves out of the recovery support system (formerly special measures).

Date posted

18 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£21,730 to £23,177 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

426-068-24DC

Job locations

The Queen Elizabeth Hospital

Gayton Road

King's Lynn

PE30 4ET

Job description

Job responsibilities

Please see attached job description and person specification for further information about the job role.

Job description

Job responsibilities

Please see attached job description and person specification for further information about the job role.

Person Specification

Education & Qualifications

Essential

Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
IT experience of Microsoft Office packages.
IT capable to ensure proficient use of hospital computer systems.

Desirable

Experience of working in a team.
Knowledge of word auto text and auto correct.
Previous secretarial experience

Experience

Essential

Knowledge of MS Word.
Commitment to confidentiality.
Ability to prioritise and meet deadlines.
Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.

Desirable

Knowledge of PatientCentre systems database
Knowledge and understanding of the Data Protection Act
Understand the need for sensitivity in helping distraught patients/relatives.
Ability, when necessary, to plan and organise workload and workstation.

Knowledge & Skills

Essential

Commitment to self-development.
Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar.
Good interpersonal skills for dealing with people internal and external to the organisation.
Ability to work flexibly within a team/team player.
Ability to work quickly and accurately.
Ability to use own judgement and initiative when required.
Ability to communicate at all levels.

Person Specification

Education & Qualifications

Essential

Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
IT experience of Microsoft Office packages.
IT capable to ensure proficient use of hospital computer systems.

Desirable

Experience of working in a team.
Knowledge of word auto text and auto correct.
Previous secretarial experience

Experience

Essential

Knowledge of MS Word.
Commitment to confidentiality.
Ability to prioritise and meet deadlines.
Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.

Desirable

Knowledge of PatientCentre systems database
Knowledge and understanding of the Data Protection Act
Understand the need for sensitivity in helping distraught patients/relatives.
Ability, when necessary, to plan and organise workload and workstation.

Knowledge & Skills

Essential

Commitment to self-development.
Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar.
Good interpersonal skills for dealing with people internal and external to the organisation.
Ability to work flexibly within a team/team player.
Ability to work quickly and accurately.
Ability to use own judgement and initiative when required.
Ability to communicate at all levels.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.