Job summary
We're recruiting a Head of Digital to lead the development and delivery of all aspects of the Trust's digital functions.
This is an exciting time to be joining Team QEH - as we continue our journey of improvement, which has digital transformation at the very core.
Lead the Digital strategy to support the Trust's corporate strategic goals and to be sufficiently well versed in those objectives to be able to contribute to them.
To represent the Trust externally on matters relating to Digital, establishing confidence and respect both personally and for the Trust.
Main duties of the job
The Head of Digital's responsibilities span the following areas:
The Digital team includes several services such as Information Communication & Technology (ICT), Cyber Security, Digital Development and ICT Projects.
To provide Digital strategic and operational leadership to the Trust.
To provide leadership to the Digital Department ensuring the effective, efficient, robust provision and management of IT services and resourcing to the Trust.
To ensure the technical infrastructure of the Trust is appropriately managed and developed to meet organisational demands, national standards and best practice technologies.
To ensure Digital capital and revenue expenditure is managed within budget and in accordance with Trust Standing Financial Instructions.
To ensure the Trust has robust, comprehensive and fully tested business continuity plans.
To ensure that the delivery of the Trust's business needs, infrastructure, desktop services and operational applications meet agreed performance standards.
About us
The Queen Elizabeth Hospital (QEH) King's Lynn is West Norfolk has a superb unspoilt coastline with pretty villages, all with their own individual charm. The medieval port of King's Lynn has some very interesting architecture.
We provide a comprehensive range of specialist and general acute services to around 331,000 people across West and North Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire. We have more than 4,000 staff and volunteers and approximately 500 beds on a single site. Some specialist services and clinics are provided in community facilities, such as the North Cambridgeshire hospital in Wisbech. We work in partnership with neighbouring hospitals for the provision of tertiary services.
In February 2022 the QEH the Care Quality Commission rated the Trust as 'Good' in all of the core services they inspected, and recommended the Trust moves out of the recovery support system (formerly special measures).
Job description
Job responsibilities
Please see attached Job Description and Person Specification for further information about this role.
Secondment will be considered - Line managers approval must to sought.
Job description
Job responsibilities
Please see attached Job Description and Person Specification for further information about this role.
Secondment will be considered - Line managers approval must to sought.
Person Specification
Qualifications
Essential
- Educated to Masters or equivalent in an IT professional qualification
- Management qualification
- Industry recognised IT professional qualifications
Desirable
- ITIL qualification
- MS project MSP
- Prince 2
- Post-graduate level of education.
Experience
Essential
- Extensive relevant experience in health service or other major large-scale customer service-oriented organisation with proven experience in the delivery of an IT service across large complex multi-organisation structure.
- Significant experience at senior management level to include substantial proven experience of managing multiple workloads within timescales
- People management experience with evidence of leading through change
- Significant departmental budget management and financial responsibilities
- Significant experience working in the IT industry as a technical specialist at a strategic management level.
- Contract and Supplier management
Desirable
- Experience of NHS structures and systems.
- Extensive knowledge and experience of Microsoft licensing models to include end user device level Enterprise Agreements (EA). Server Cloud Enrolment (SCE) to include SQL and SharePoint server.
- Select agreement purchases and the use of Software Asset Management (SAM) tools and techniques
Skills
Essential
- Highly developed staff management, team leadership, co-ordination and motivation skills with a high level of diplomacy and listening skills.
- Highly developed technical skills in one or more specialist technical fields.
- IT application skills; awareness of current strategic NHS initiatives that affect IM&T and education;
- Ability to solve highly complex issues related to the delivery of technical services and make recommendations based on information, to affected managers and leads;
- Ability to gain the confidence of multidisciplinary groups including senior managers, executive teams, specialist staff groups and staff in order to deliver effective training solutions.
- Ability to make clear independent decisions and then persuade those affected of the benefits
- Highly developed team leadership, co-ordination and motivation skills as well as excellent listening and negotiation skills.
- Project management skills; demonstrable ability to deliver technical solutions on time, o the required quality and within budget
- Knowledge of legislation related to people management, training, health & safety and confidentiality
- Expert IT skills and knowledge of its delivery in the workplace including impact of change.
Desirable
- Full understanding of the strategic implications of IM&T in the NHS.
- Full knowledge and understanding of Trust HR policies, Health & Safety policies, Data Protection Act, Freedom of Information Act, Caldicott guidelines.
- Understanding of the role of health informatics
Person Specification
Qualifications
Essential
- Educated to Masters or equivalent in an IT professional qualification
- Management qualification
- Industry recognised IT professional qualifications
Desirable
- ITIL qualification
- MS project MSP
- Prince 2
- Post-graduate level of education.
Experience
Essential
- Extensive relevant experience in health service or other major large-scale customer service-oriented organisation with proven experience in the delivery of an IT service across large complex multi-organisation structure.
- Significant experience at senior management level to include substantial proven experience of managing multiple workloads within timescales
- People management experience with evidence of leading through change
- Significant departmental budget management and financial responsibilities
- Significant experience working in the IT industry as a technical specialist at a strategic management level.
- Contract and Supplier management
Desirable
- Experience of NHS structures and systems.
- Extensive knowledge and experience of Microsoft licensing models to include end user device level Enterprise Agreements (EA). Server Cloud Enrolment (SCE) to include SQL and SharePoint server.
- Select agreement purchases and the use of Software Asset Management (SAM) tools and techniques
Skills
Essential
- Highly developed staff management, team leadership, co-ordination and motivation skills with a high level of diplomacy and listening skills.
- Highly developed technical skills in one or more specialist technical fields.
- IT application skills; awareness of current strategic NHS initiatives that affect IM&T and education;
- Ability to solve highly complex issues related to the delivery of technical services and make recommendations based on information, to affected managers and leads;
- Ability to gain the confidence of multidisciplinary groups including senior managers, executive teams, specialist staff groups and staff in order to deliver effective training solutions.
- Ability to make clear independent decisions and then persuade those affected of the benefits
- Highly developed team leadership, co-ordination and motivation skills as well as excellent listening and negotiation skills.
- Project management skills; demonstrable ability to deliver technical solutions on time, o the required quality and within budget
- Knowledge of legislation related to people management, training, health & safety and confidentiality
- Expert IT skills and knowledge of its delivery in the workplace including impact of change.
Desirable
- Full understanding of the strategic implications of IM&T in the NHS.
- Full knowledge and understanding of Trust HR policies, Health & Safety policies, Data Protection Act, Freedom of Information Act, Caldicott guidelines.
- Understanding of the role of health informatics
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
