Sheffield Children’s NHS Foundation Trust

Mental Health Support Worker

The closing date is 23 February 2026

Job summary

Permanent | 37.5 hours per week | Interviews 27th Feb

Amber Lodge is a specialist CAMHS day unit providing therapeutic care for up to eight children and young people with complex mental health needs. We're looking for a Clinical Nurse to deliver high-quality, compassionate care within our supportive, multi-disciplinary team. You'll help create a safe, structured, and nurturing environment that supports young people and their families through recovery and development.

About You:

  • NVQ level 3 in healthcare or equivalent experience
  • Health care support worker certificate - Children's and Young people's mental health in patient setting.

Main duties of the job

Reporting into the Clinical nurse Manager, some of your responsibilities will include:

  • Build compassionate, therapeutic relationships with children and young people, supporting them through emotional distress and helping them feel safe.
  • Work as part of a multidisciplinary team to deliver high-quality care, including routine observations, risk reporting and supporting care plans.
  • Use de-escalation skills to support young people during challenging moments (full training provided).
  • Act as an advocate for young people and their families, ensuring their voices are heard in care planning.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Details

Date posted

17 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

425-25-7606589

Job locations

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ


Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

*** This role has been assigned the occupation code 6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.

#LI-Onsite

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

*** This role has been assigned the occupation code 6131 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.

#LI-Onsite

Person Specification

Qualifications and Training

Essential

  • NVQ level 3 in healthcare or equivalent experience
  • Health care support worker certificate - Children's and Young people's mental health in patient setting
  • Commitment to completing physical containment/de-escalation training.

Desirable

  • Mental Health Act training
  • Safeguarding training

Experience

Essential

  • To have experience of working in a clinical environment either in a hospital or social care environment
  • Experience of working in a patient facing environment

Desirable

  • Experience of working clinically with children
  • Experience of working within a mental health setting

Knowledge and Skills

Essential

  • Knowledge of mental health issues
  • Basic IT skills which include competency at using Word and e-mail
  • Ability to work with children, young people, their families and carers
  • Ability to work in a multidisciplinary team
  • Ability to show initiative and take on own responsibility and work independently
  • Ability to communicate effectively both in writing and verbally
  • Ability to prioritise workload and own time
  • Attention to detail and ability to record accurate notes
  • Relationship building / Interpersonal skills

Desirable

  • CAMHS / Social Care networks
  • Conflict resolution
  • Clinical skills appropriate to setting e.g. measuring physical observations.

Personal Attributes

Essential

  • Willingness to work flexibly in approach and working hours/pattern
  • Display a non-judgmental attitude towards children/family/carers/colleagues
  • Respectful attitude for patients and colleagues
  • Ability to accept instructions and supervision and undertake delegated tasks
Person Specification

Qualifications and Training

Essential

  • NVQ level 3 in healthcare or equivalent experience
  • Health care support worker certificate - Children's and Young people's mental health in patient setting
  • Commitment to completing physical containment/de-escalation training.

Desirable

  • Mental Health Act training
  • Safeguarding training

Experience

Essential

  • To have experience of working in a clinical environment either in a hospital or social care environment
  • Experience of working in a patient facing environment

Desirable

  • Experience of working clinically with children
  • Experience of working within a mental health setting

Knowledge and Skills

Essential

  • Knowledge of mental health issues
  • Basic IT skills which include competency at using Word and e-mail
  • Ability to work with children, young people, their families and carers
  • Ability to work in a multidisciplinary team
  • Ability to show initiative and take on own responsibility and work independently
  • Ability to communicate effectively both in writing and verbally
  • Ability to prioritise workload and own time
  • Attention to detail and ability to record accurate notes
  • Relationship building / Interpersonal skills

Desirable

  • CAMHS / Social Care networks
  • Conflict resolution
  • Clinical skills appropriate to setting e.g. measuring physical observations.

Personal Attributes

Essential

  • Willingness to work flexibly in approach and working hours/pattern
  • Display a non-judgmental attitude towards children/family/carers/colleagues
  • Respectful attitude for patients and colleagues
  • Ability to accept instructions and supervision and undertake delegated tasks

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Clinical Lodge Manager, Amber Lodge

Craig Gamble-Pugh

craig.gamblepugh@nhs.net

01143053027

Details

Date posted

17 February 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

425-25-7606589

Job locations

Becton Centre

Sevenairs Road

Sheffield

S20 1NZ


Supporting documents

Privacy notice

Sheffield Children’s NHS Foundation Trust's privacy notice (opens in a new tab)