Job summary
Permanent: Full-time| Internal applicants only
We're looking for a motivated and organised individual to lead the operational delivery of our e-Systems function. You'll manage day-to-day systems and staffing to ensure smooth service and timely achievement of departmental KPIs.
Working closely with system trainers, you'll support high-quality training for end users and uphold exceptional data standards in line with Trust policies. As a key member of the team, you'll act as a change agent--championing digital systems and empowering staff across the organisation.
We're looking for someone who is:
If you're passionate about digital transformation, operational excellence, and making a real impact, we want to hear from you.
Main duties of the job
You will report to the Systems Manager, and your responsibilities will include:
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Deliver a high-quality, customer-focused e-Systems service
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Manage IT systems and data quality, including Microsoft Office and Hospital Information Systems
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Deliver training to system users across the Trust
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Manage staff and coordinate workloads
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Analyse system data and reports to support decision-making and service delivery
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Promote positive change and digital adoption across the Trust
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
*** This role has been assigned the occupation code 3543 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we're building a workplace where everyone belongs.
#LI-Hybrid
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
*** This role has been assigned the occupation code 3543 using the CASCOT coding tool. To check the eligibility of this code for sponsorship and right to work please visit - UKVI web address https://www.gov.uk/government/publications/skilled-worker-visa-eligible-occupations/skilled-worker-visa-eligible-occupations-and-codes
Please note: We do not offer visa sponsorship for part-time roles.
Diversity Statement
At Sheffield Children's, we are committed to creating an inclusive environment that celebrates diversity and supports everyone's success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, we're building a workplace where everyone belongs.
#LI-Hybrid
Person Specification
Qualifications
Essential
- Degree or equivalent relevant experience
Experience
Essential
- Experience of working in a busy and multi-disciplinary customer focussed service
- Experience of using a wide range of IT and information systems to an advanced level (including Microsoft Office)
- Experience of designing and delivering training to users of IT systems
Desirable
- Experience of staff supervision
- Experience of using Hospital Information Systems
Knowledge
Essential
- Ability to provide a proactive and high quality customer focused service
- Ability to use initiative to implement improvements to working practices
- Strong interpersonal skills, for effective working with colleagues and internal customers
- Ability to communicate effectively both verbally and in writing
- Ability to analyse basic data and reports
- Ability to manage conflict and difficult, challenging and sensitive situations
- Excellent organisational skills with the ability to plan and prioritise work of themselves and others to meet deadlines
- Ability to work on own initiative and effectively as a team member
Personal Attributes
Essential
- Attention to detail
- Uses own initiative and able to work independently.
- Adaptable to change
Person Specification
Qualifications
Essential
- Degree or equivalent relevant experience
Experience
Essential
- Experience of working in a busy and multi-disciplinary customer focussed service
- Experience of using a wide range of IT and information systems to an advanced level (including Microsoft Office)
- Experience of designing and delivering training to users of IT systems
Desirable
- Experience of staff supervision
- Experience of using Hospital Information Systems
Knowledge
Essential
- Ability to provide a proactive and high quality customer focused service
- Ability to use initiative to implement improvements to working practices
- Strong interpersonal skills, for effective working with colleagues and internal customers
- Ability to communicate effectively both verbally and in writing
- Ability to analyse basic data and reports
- Ability to manage conflict and difficult, challenging and sensitive situations
- Excellent organisational skills with the ability to plan and prioritise work of themselves and others to meet deadlines
- Ability to work on own initiative and effectively as a team member
Personal Attributes
Essential
- Attention to detail
- Uses own initiative and able to work independently.
- Adaptable to change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
