Job summary
Permanent | 22.5 hours per week
The Clinical Governance Department plays a vital role in leading patient safety, clinical audit, complaints, health and safety, and risk management across the Trust. We work collaboratively to reduce risk and promote safe, high-quality care.
As Patient Safety Manager, you will lead the provision of a first-class safety investigatory service across the Trust. You will provide advice and support to a team of Learning Response Leads, patient safety investigators, and Care Group managers on a range of complex issues including investigation scope, terms of reference, and stakeholder engagement.
You will help develop the Learning Response service to ensure all patient safety investigations are completed and to a high standard, using PSIRF and investigation science methodologies. You will focus on timeliness, quality, and the effectiveness of learning response actions and safety improvement programmes.
About You:
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Substantial experience in serious incident investigation and report writing
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In-depth knowledge of clinical governance, NHS risk management principles, and PSIRF
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Knowledge of clinical issues, disease processes, and NHS regulatory frameworks
Main duties of the job
Reporting into the Head of Clinical Governance, your responsibilities will include:
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Provide senior oversight of incident management and PSIRF across the Trust
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Lead and manage the Learning Response Team, ensuring high-quality investigations
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Support on complex, sensitive investigations and regulatory compliance
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Drive learning from PSII themes and outcomes through the Trust's governance structures
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Ensure investigations align with PSIRF methodologies and project management best practices
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Supervise and coordinate the Governance/Patient Safety team to ensure business continuity
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Promote a culture of safety, learning, and continuous improvement across the organisation
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Education
Essential
- Educated to masters level or equivalent Vocational qualification in health or management related subject
- Evidence of continuing professional development
Desirable
Experience
Essential
- Evidence of a substantial understanding of clinical issues Significant experience of undertaking and managing serious incident investigations
- In-depth knowledge of healthcare risk management policy in the NHS; NHS risk management principles; and NHS (Datix) incident reporting system
- In-depth knowledge and understanding of clinical governance Skilled in data analysis
- Ability to design and deliver effective training programmes
- Ability to motivate, empower and facilitate teams from different professional disciplines to be proactive in risk management
Desirable
- Ability to design and deliver effective training programmes
- Knowledge of the NHS learning from deaths agenda
- Understanding of disease processes and terminology
Skills and Abilities
Essential
- In-depth knowledge and understanding of clinical Governance Skilled in data analysis
- Ability to motivate, empower and facilitate teams from different professional disciplines to be proactive in risk management Excellent communication, negotiation and influencing skills
- Able to maintain high standards of diplomacy and confidentiality Substantial experience of clinical governance
- Demonstrable understanding of the NHS regulatory and compliance frameworks including PSIRF under which NHS Trusts operate
- Proven communication skills both orally and in writing
- Evidence of experience in serious incident investigation and report writing
- Ability to establish credibility and maintain effective working relationships with multidisciplinary colleagues
- Experience of working as a senior manager in the NHS Project management; project implementation; and change management skills
- Proficient computer literacy skills and experience of using computer databases and spread sheet applications
- Proven track record of analysing, evaluating, and presenting complex data in a concise and understandable way
- High level of own work organisation, drive for performance and improvement
Person Specification
Education
Essential
- Educated to masters level or equivalent Vocational qualification in health or management related subject
- Evidence of continuing professional development
Desirable
Experience
Essential
- Evidence of a substantial understanding of clinical issues Significant experience of undertaking and managing serious incident investigations
- In-depth knowledge of healthcare risk management policy in the NHS; NHS risk management principles; and NHS (Datix) incident reporting system
- In-depth knowledge and understanding of clinical governance Skilled in data analysis
- Ability to design and deliver effective training programmes
- Ability to motivate, empower and facilitate teams from different professional disciplines to be proactive in risk management
Desirable
- Ability to design and deliver effective training programmes
- Knowledge of the NHS learning from deaths agenda
- Understanding of disease processes and terminology
Skills and Abilities
Essential
- In-depth knowledge and understanding of clinical Governance Skilled in data analysis
- Ability to motivate, empower and facilitate teams from different professional disciplines to be proactive in risk management Excellent communication, negotiation and influencing skills
- Able to maintain high standards of diplomacy and confidentiality Substantial experience of clinical governance
- Demonstrable understanding of the NHS regulatory and compliance frameworks including PSIRF under which NHS Trusts operate
- Proven communication skills both orally and in writing
- Evidence of experience in serious incident investigation and report writing
- Ability to establish credibility and maintain effective working relationships with multidisciplinary colleagues
- Experience of working as a senior manager in the NHS Project management; project implementation; and change management skills
- Proficient computer literacy skills and experience of using computer databases and spread sheet applications
- Proven track record of analysing, evaluating, and presenting complex data in a concise and understandable way
- High level of own work organisation, drive for performance and improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
