Job summary
Permanent | 22.5 hrs per week (3 full days)
Are you looking for a rewarding administrative role, supporting our frontline healthcare professionals to deliver outstanding care to children and young people?
We are looking for someone to join the Inpatient CAMHS team at the Becton Centre. You'll help support our multidisciplinary team by providing high-quality administrative support, ensuring the smooth running of our specialist mental health services.
What We're Looking For:
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GCSEs (or equivalent) and NVQ Level 3 in Business Administration (or equivalent experience)
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Experience in an administrative or secretarial role
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Excellent organisational skills, including meeting deadlines and prioritising workload
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Experience in minute-taking, transcription, and document distribution
Main duties of the job
Reporting into the Operational Support Manager, your responsibilities will include:
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Provide administrative support to the lodge and the CAMHS Inpatient team
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Be a direct link between patients, families, and clinical teams
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Manage clinical correspondence, reports, and documentation with accuracy, observing confidentiality protocols.
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Support meetings through minute-taking, transcription, and distribution
Join us and make a real difference in the lives of children and young people. Apply now to be part of our dedicated, compassionate team.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent
- NVQ Level 3 in Business Administration or equivalent knowledge acquired through experience.
- Proof of appropriate continuous professional development
Experience
Essential
- Experience in a Secretarial/admin role.
- Experience in taking/transcribing and distribution of meetings.
- Experience of using a wide range of IT and information systems including Microsoft Office.
- Experience of devising and running office based administrative systems and procedures
- Experience of being involved in change management and providing ideas and solutions
Desirable
- Experience of working in an Inpatient Mental Health administrative role.
- Experience of using Hospital Information Systems.
- Experience within a child focussed NHS service.
- Experience of having worked to performance targets
Knowledge
Essential
- Ability to provide a proactive and high quality patient focused service
- Ability to input, retrieve and analyse information
- Ability to use initiative to implement improvements to working practices
- Strong interpersonal skills, for effective working with colleagues and internal stakeholders.
- Ability to manage conflict and difficult, challenging and sensitive situations
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to recognise when to escalate problems in a timely and professional manner
- Ability to work under pressure and problem solve accordingly to challenges.
Desirable
- Previous experience of the patient administration systems ie: SystmOne.
Personal Attributes
Essential
- Accuracy and attention to detail.
- Effective team worker.
- Ability to exercise initiative and self-judgement.
- Self-motivated.
- Keen to develop skills and adapt to the needs of the service.
- Adaptable, flexible, reliable and willing to undertake new tasks.
- Provides continuity of high standards of work.
- Friendly, approachable and supportive to all staff.
- Proven track record of working successfully in a team environment.
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent
- NVQ Level 3 in Business Administration or equivalent knowledge acquired through experience.
- Proof of appropriate continuous professional development
Experience
Essential
- Experience in a Secretarial/admin role.
- Experience in taking/transcribing and distribution of meetings.
- Experience of using a wide range of IT and information systems including Microsoft Office.
- Experience of devising and running office based administrative systems and procedures
- Experience of being involved in change management and providing ideas and solutions
Desirable
- Experience of working in an Inpatient Mental Health administrative role.
- Experience of using Hospital Information Systems.
- Experience within a child focussed NHS service.
- Experience of having worked to performance targets
Knowledge
Essential
- Ability to provide a proactive and high quality patient focused service
- Ability to input, retrieve and analyse information
- Ability to use initiative to implement improvements to working practices
- Strong interpersonal skills, for effective working with colleagues and internal stakeholders.
- Ability to manage conflict and difficult, challenging and sensitive situations
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to recognise when to escalate problems in a timely and professional manner
- Ability to work under pressure and problem solve accordingly to challenges.
Desirable
- Previous experience of the patient administration systems ie: SystmOne.
Personal Attributes
Essential
- Accuracy and attention to detail.
- Effective team worker.
- Ability to exercise initiative and self-judgement.
- Self-motivated.
- Keen to develop skills and adapt to the needs of the service.
- Adaptable, flexible, reliable and willing to undertake new tasks.
- Provides continuity of high standards of work.
- Friendly, approachable and supportive to all staff.
- Proven track record of working successfully in a team environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
