Job summary
Permanent | 18.75 hours per week
Please note the interview date - Monday, 18th August
We are looking for an organised and empathetic individual to provide essential administrative support to both the Safeguarding Assessment Team and the Sexual Assault Referral Centre (SARC). You will support safeguarding consultants, manage confidential information, and help ensure a responsive, professional service for children, families, and partner agencies.
The Safeguarding Team works within the Trust to support systems that allow effective multi-agency collaboration in protecting children and young people at risk of abuse.
About You:
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Educated to GCSE level (or equivalent) with prior administrative or secretarial experience.
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Excellent communication and organisational skills, with a calm and empathetic approach to sensitive and potentially distressing situations.
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Demonstrated understanding of confidentiality, safeguarding principles, and data protection.
Apply today to make a meaningful difference in a critical and compassionate healthcare setting!
Main duties of the job
You will report to the Operational Manager, and your responsibilities will include:
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Deliver comprehensive secretarial support, including accurate typing of sensitive medical and safeguarding documentation.
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Maintain clinical records and internal databases to support case tracking and audits.
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Coordinate meetings, appointments, admissions, and related logistics for patients and consultants.
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Be a first contact for sensitive enquiries from families, professionals, and external agencies.
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Manage consultants' diaries and administrative tasks, including travel and meeting preparation.
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Support referral triage and case management following safeguarding and SARC protocols.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications and Education
Essential
- 5 GCSE's Grades A-C/9-4 including English or Equivalent Level 4 qualification or equivalent level of experience as detailed below
Experience
Essential
- Administrative experience using office systems.
- An understanding of processes which ensure confidentiality is maintained and data protection requirements are adhered to.
- Experience of working with external agencies.
Knowledge & Skills
Essential
- Organised with ability to coordinate multiple pieces of work at the same time.
- Excellent attention to detail and accuracy in administration tasks Excellent customer service skills with problem solving abilities.
- Ability to clarify processes and provide guidance within an emotionally charged environment
- High-level word processing and audio-typing skills and ability to use Microsoft Office applications.
- Excellent customer service skills with problem solving abilities.
- Confidence in dealing with colleagues from different teams and levels of seniority.
Personal Attributes
Essential
- Able to remain calm and compassionate when handling emotionally sensitive and distressing content, while understanding the importance of seeking support when needed to maintain personal wellbeing.
- Ability to work flexibly as the role requires.
- Ability to identify areas for improvement and propose solutions.
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect and Excellence.
Person Specification
Qualifications and Education
Essential
- 5 GCSE's Grades A-C/9-4 including English or Equivalent Level 4 qualification or equivalent level of experience as detailed below
Experience
Essential
- Administrative experience using office systems.
- An understanding of processes which ensure confidentiality is maintained and data protection requirements are adhered to.
- Experience of working with external agencies.
Knowledge & Skills
Essential
- Organised with ability to coordinate multiple pieces of work at the same time.
- Excellent attention to detail and accuracy in administration tasks Excellent customer service skills with problem solving abilities.
- Ability to clarify processes and provide guidance within an emotionally charged environment
- High-level word processing and audio-typing skills and ability to use Microsoft Office applications.
- Excellent customer service skills with problem solving abilities.
- Confidence in dealing with colleagues from different teams and levels of seniority.
Personal Attributes
Essential
- Able to remain calm and compassionate when handling emotionally sensitive and distressing content, while understanding the importance of seeking support when needed to maintain personal wellbeing.
- Ability to work flexibly as the role requires.
- Ability to identify areas for improvement and propose solutions.
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect and Excellence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
