Job summary
Permanent | 15 hrs per week
Sheffield Children's is leading the delivery of a specialist Complications related to Excess Weight (CEW) service for children and young people across Sheffield, Barnsley, Doncaster, and Rotherham. Our diverse team of Doctors, Nurses, Dietitians, Psychologists, and Family Support Workers provides integrated, family-centred care for young people managing health issues related to excess weight.
We are looking for a Healthcare Service Co-ordinator to join the team. You will coordinate the administrative and operational aspects of the service, ensuring seamless care delivery across multiple sites and facilitating communication between families, healthcare professionals, and external partners.
About You:
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5 GCSEs (Grade A-C/9-4) or equivalent, or Level 4 qualification/experience.
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Experience coordinating services and working in an administrative support role.
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Experience of data collection, entry, and generating reports using database systems.
Join us in delivering high-quality, compassionate care to children and families across South Yorkshire. Apply today to be part of our team!
Main duties of the job
Reporting into the Operational Manager (Medicine), your responsibilities will include:
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Co-ordinate patient care within the specialty, managing administration, database, and treatment scheduling to support the multidisciplinary team (MDT).
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Ensure appointments and tests align with clinical plans and maintain accurate records of treatment schedules and medications.
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Be the first contact for patients, families, and professionals, relaying messages and facilitating communication with healthcare teams.
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Communicate with clinical areas, external bodies (e.g., GPs, SHINE), and patients to ensure seamless care and service coordination.
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Maintain accurate patient and investigation data for clinical audits.
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Support the MDT with new initiatives, data analysis, and audits to improve services and patient outcomes.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.
We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.
We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.
Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.
As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.
We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Hybrid
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Hybrid
Person Specification
Qualifications and Training
Essential
Experience
Essential
- Administrative experience using office systems
- An understanding of processes which ensure confidentiality is maintained and Data Protection requirements are adhered to.
- Experience of data collection and input
- Experience of producing reports from data base systems
Desirable
- Experience of working in a healthcare or social care environment
Knowledge and Skills
Essential
- Organised with ability to coordinate multiple pieces of work at the same time.
- Excellent attention to detail and accuracy in administration tasks
- Excellent customer service skills with ability to manage expectations and find solutions to problems
- Sensitivity, compassion and empathy with ability to provide guidance to people.
- Ability to work collaboratively with teams and external key stakeholders.
- Ability to use Microsoft Office applications
- Ability to solve problems and prioritise work using initiative
Personal Attributes
Essential
- Passionate about creating an inclusive and supportive environment where everyone can fully participate and thrive
- Ability to work flexibly as the role requires
- Ability to identify areas for improvement and propose solutions
- Confidence in dealing with colleagues from different teams and levels of seniority.
Qualifications and Training
Essential
- Level 4 qualification or equivalent level of experience
Person Specification
Qualifications and Training
Essential
Experience
Essential
- Administrative experience using office systems
- An understanding of processes which ensure confidentiality is maintained and Data Protection requirements are adhered to.
- Experience of data collection and input
- Experience of producing reports from data base systems
Desirable
- Experience of working in a healthcare or social care environment
Knowledge and Skills
Essential
- Organised with ability to coordinate multiple pieces of work at the same time.
- Excellent attention to detail and accuracy in administration tasks
- Excellent customer service skills with ability to manage expectations and find solutions to problems
- Sensitivity, compassion and empathy with ability to provide guidance to people.
- Ability to work collaboratively with teams and external key stakeholders.
- Ability to use Microsoft Office applications
- Ability to solve problems and prioritise work using initiative
Personal Attributes
Essential
- Passionate about creating an inclusive and supportive environment where everyone can fully participate and thrive
- Ability to work flexibly as the role requires
- Ability to identify areas for improvement and propose solutions
- Confidence in dealing with colleagues from different teams and levels of seniority.
Qualifications and Training
Essential
- Level 4 qualification or equivalent level of experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
