Job summary
Permanent | Full time
We are looking for a dynamic and experienced Service Manager to join our Surgery and Critical Care team. You will support the Deputy Divisional Managers in the planning, delivery, and performance monitoring of all surgical services, including the management of the paediatric intensive care unit, neonatal intensive care unit, and the Embrace paediatric transfer service.
About You
You will have management experience in a complex organisation, alongside a first degree (or equivalent relevant qualification). You will have comprehensive knowledge of current national health policies and NHS issues, combined with leadership skills.
Apply today!
Main duties of the job
Reporting into the Deputy Divisional Manager, your responsibilities will include:
- Operationally manage surgical services within the Care Group
- Manage performance to ensure the achievement of national and local goals.
- Oversee clinical and non-clinical planning, project management, and development of business cases.
- Work with Care Group teams to ensure efficient resource utilisation and service delivery.
- Help develop systems to measure departmental performance.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
1. Outstanding Patient Care 2. Brilliant Place to work 3. Leaders in Children's Health
We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond
.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.
Diversity Statement
At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.
Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at scn-tr.recruitment.team@nhs.net. Together, were building a workplace where everyone belongs.
#LI-Onsite
Person Specification
Qualifications and Training
Essential
- First Degree or equivalent relevant professional qualification
- Evidence of Continuing Professional Development
Experience
Essential
- Proven management experience in a complex organisation
- Business management systems development and implementation
- Effectively managing complex organisational change
- Service improvement and process redesign to increase efficiency and streamlined patient experience
- Multidisciplinary and multi-agency collaborative working
- Human resource management
- Leading and managing individuals / teams to achieve challenging objectives
- Leading and developing performance monitoring and management systems
- Project management of major schemes or initiatives
- A comprehensive knowledge and understanding of current national health policies and key issues in the NHS e.g. access and cancer targets, payment by results, patient choice and involvement
- A thorough knowledge of the environment in which the Trust operates including structural, financial and capacity issues, both internal and external to the NHS
Desirable
- Hold a senior management position in an acute NHS Trust
Knowledge and Skills
Essential
- Strong leadership and team working skills.
- Influencing and negotiation skills required to generate and deliver action and change in complex and contentious environments where the post holder does not have direct line authority
- Ability to lead and work collaboratively with a diverse range of people; at various levels of seniority, from all professional disciplines, and different public and private sector organisations.
- Excellent verbal and written communication and presentation skills and the ability to receive and present data that is complex, sensitive or contentious to large groups.
- Evidence of working with numerical and other data, and ability to analyse, interpret and present multi-stranded complex data in appropriate forms.
- Ability to think laterally, identify and evaluate options, present and decide upon workable solutions to complex strategic and service issues.
- Ability to manage diverse groups of staff, develop and implement changes in relation to the modernisation of roles, structures, service models and delivery.
- Ability to develop and deliver training programmes to a diverse range of staff
- Excellent ability to motivate staff and generate action where the post holder does not have direct line accountability
- Evidence of interpreting complex information, including benchmarking data leading to strategic and operational decision making.
- Ability to develop and implement strategic and tactical plans.
- Evidence of the development of services using a partnership approach, including patient carer/ involvement
- Good working knowledge and experience of mainstream word processing, spreadsheet, e-mail and presentation software, preferably MS Office.
- Ability to identify, learn and/or use software products in support of organisational objectives, particularly in relation to capacity and demand, service planning and performance monitoring and management
- Good knowledge and understanding of the functionality and operation of hospital patient information and management systems.
- Ability to develop and interpret financial plans of service developments / cases of need.
Personal Attributes
Essential
- Comfortable working in environments to ensure action and change takes place but where you do not have direct line authority to rely on. First rate influencing and negotiating skills are a prerequisite
- Highly self -motivated with personal stamina, drive and resilience. Capable of sustaining performance and high workload during times of service and organisational pressure and/or change
- Highly articulate with very well developed negotiation, persuasive and facilitation skills
- Competent at building purposeful working relationships and partnerships. Able to command the trust, respect and confidence of key stakeholders and professional peers
- Committed and able to involve patients, service users, carers and the public in strategic and service planning and delivery
- Adept at leading, managing, motivating and empowering others, and developing them to reach their full potential
- Ability to prioritise issues, manage a diverse workload and meet tight deadlines
Person Specification
Qualifications and Training
Essential
- First Degree or equivalent relevant professional qualification
- Evidence of Continuing Professional Development
Experience
Essential
- Proven management experience in a complex organisation
- Business management systems development and implementation
- Effectively managing complex organisational change
- Service improvement and process redesign to increase efficiency and streamlined patient experience
- Multidisciplinary and multi-agency collaborative working
- Human resource management
- Leading and managing individuals / teams to achieve challenging objectives
- Leading and developing performance monitoring and management systems
- Project management of major schemes or initiatives
- A comprehensive knowledge and understanding of current national health policies and key issues in the NHS e.g. access and cancer targets, payment by results, patient choice and involvement
- A thorough knowledge of the environment in which the Trust operates including structural, financial and capacity issues, both internal and external to the NHS
Desirable
- Hold a senior management position in an acute NHS Trust
Knowledge and Skills
Essential
- Strong leadership and team working skills.
- Influencing and negotiation skills required to generate and deliver action and change in complex and contentious environments where the post holder does not have direct line authority
- Ability to lead and work collaboratively with a diverse range of people; at various levels of seniority, from all professional disciplines, and different public and private sector organisations.
- Excellent verbal and written communication and presentation skills and the ability to receive and present data that is complex, sensitive or contentious to large groups.
- Evidence of working with numerical and other data, and ability to analyse, interpret and present multi-stranded complex data in appropriate forms.
- Ability to think laterally, identify and evaluate options, present and decide upon workable solutions to complex strategic and service issues.
- Ability to manage diverse groups of staff, develop and implement changes in relation to the modernisation of roles, structures, service models and delivery.
- Ability to develop and deliver training programmes to a diverse range of staff
- Excellent ability to motivate staff and generate action where the post holder does not have direct line accountability
- Evidence of interpreting complex information, including benchmarking data leading to strategic and operational decision making.
- Ability to develop and implement strategic and tactical plans.
- Evidence of the development of services using a partnership approach, including patient carer/ involvement
- Good working knowledge and experience of mainstream word processing, spreadsheet, e-mail and presentation software, preferably MS Office.
- Ability to identify, learn and/or use software products in support of organisational objectives, particularly in relation to capacity and demand, service planning and performance monitoring and management
- Good knowledge and understanding of the functionality and operation of hospital patient information and management systems.
- Ability to develop and interpret financial plans of service developments / cases of need.
Personal Attributes
Essential
- Comfortable working in environments to ensure action and change takes place but where you do not have direct line authority to rely on. First rate influencing and negotiating skills are a prerequisite
- Highly self -motivated with personal stamina, drive and resilience. Capable of sustaining performance and high workload during times of service and organisational pressure and/or change
- Highly articulate with very well developed negotiation, persuasive and facilitation skills
- Competent at building purposeful working relationships and partnerships. Able to command the trust, respect and confidence of key stakeholders and professional peers
- Committed and able to involve patients, service users, carers and the public in strategic and service planning and delivery
- Adept at leading, managing, motivating and empowering others, and developing them to reach their full potential
- Ability to prioritise issues, manage a diverse workload and meet tight deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
