Secretarial Team Leader

Sheffield Children’s NHS Foundation Trust

The closing date is 21 January 2025

Job summary

Are you looking for an administrative opportunity, with an element of Leadership, supporting our frontline healthcare professionals delivering outstanding patient care to the Children and Young people at Sheffield Children's NHS Foundation Trust?

We are looking for a Secretarial Team Leader to work as part of a job share within the Respiratory/Sleep Team.

You will act as Senior Medical Secretary to the clinical team whilst overseeing the day to day supervision of the wider admin team members.

You will be flexible, conscientious and have the ability to work on your own initiative, prioritising your work and meeting deadlines whilst maintaining high standards.

You should be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in your role. You will share the Trust values and be committed to equality, diversity and inclusion.

The days to work will be Monday, Tuesday, Friday.

Main duties of the job

Key responsibilities of the post are as follows:-

  • To be a Senior Medical Secretary to the clinical team
  • To provide day to day, local, staff supervision

Secretarial / Staff Supervision

You will provide a comprehensive medical secretarial service to Consultants and their teams, enabling them to maintain timely patient pathways, respond effectively to complaints and all medico legal requests and maintain their clinical practice.

You will be responsible for the day to day supervision of your speciality team ensuring timely production of clinical correspondence to facilitate compliance with 18 week referral to treatment targets. You will ensure all clinical correspondence is produced to the required standard within the timeframe of the national and local targets.

Please ensure that you explain clearly how you meet the essential and desirable criteria in your application.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

1. Outstanding Patient Care2. Brilliant Place to work3. Leaders in Children's Health

We work with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Sheffield Children's provides great benefits to support your wellbeing, with excellent annual leave and pension schemes, health programmes, and exclusive discounts--helping you succeed at work and beyond.

Date posted

03 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

425-24-6888137

Job locations

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at Catherine.Gilbert7@nhs.net. Together, were building a workplace where everyone belongs.

Job description

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at Catherine.Gilbert7@nhs.net. Together, were building a workplace where everyone belongs.

Person Specification

Qualifications and Training

Essential

  • Educated to GCSE standard or equivalent, with a GCSE in English Language (Grade C or above)
  • RSA level 3 typing / word processing or equivalent qualification and experience
  • NVQ Level 4 in Business Administration or equivalent or equivalent knowledge acquired through experience

Experience

Essential

  • Experience of a range of secretarial processes
  • Experience of organising and implementing administrative procedures to support a multi-disciplinary customer focussed service
  • Audio typing experience
  • Experience of working in a multi-disciplinary team
  • Experience of using a wide range of IT and information systems including Microsoft Office
  • Experience of scheduling / co-ordination of activities and / or resources

Desirable

  • Experience of staff supervision
  • Experience of using Hospital Information Systems

Knowledge and Skills

Essential

  • Knowledge of medical terminology
  • Ability to provide a proactive and high quality customer focused service
  • Ability to input, retrieve and analyse information
  • Ability to manage conflict and difficult, challenging and sensitive situations
  • Ability to use initiative to implement improvements to working practices
  • Strong interpersonal skills, for effective working with colleagues and internal and external customers
  • Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
  • Ability to work on own initiative and effectively as a team member
  • Ability to communicate information to parents in a sensitive and tactful manner

Desirable

  • Knowledge and understanding of the 18 week Referral to Treatment standards.
  • Knowledge and understanding of the principles of Information Governance

Personal Attributes

Essential

  • Attention to detail
  • Effective team worker
  • Ability to exercise initiative and self-judgement
  • Adaptable to change
Person Specification

Qualifications and Training

Essential

  • Educated to GCSE standard or equivalent, with a GCSE in English Language (Grade C or above)
  • RSA level 3 typing / word processing or equivalent qualification and experience
  • NVQ Level 4 in Business Administration or equivalent or equivalent knowledge acquired through experience

Experience

Essential

  • Experience of a range of secretarial processes
  • Experience of organising and implementing administrative procedures to support a multi-disciplinary customer focussed service
  • Audio typing experience
  • Experience of working in a multi-disciplinary team
  • Experience of using a wide range of IT and information systems including Microsoft Office
  • Experience of scheduling / co-ordination of activities and / or resources

Desirable

  • Experience of staff supervision
  • Experience of using Hospital Information Systems

Knowledge and Skills

Essential

  • Knowledge of medical terminology
  • Ability to provide a proactive and high quality customer focused service
  • Ability to input, retrieve and analyse information
  • Ability to manage conflict and difficult, challenging and sensitive situations
  • Ability to use initiative to implement improvements to working practices
  • Strong interpersonal skills, for effective working with colleagues and internal and external customers
  • Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
  • Ability to work on own initiative and effectively as a team member
  • Ability to communicate information to parents in a sensitive and tactful manner

Desirable

  • Knowledge and understanding of the 18 week Referral to Treatment standards.
  • Knowledge and understanding of the principles of Information Governance

Personal Attributes

Essential

  • Attention to detail
  • Effective team worker
  • Ability to exercise initiative and self-judgement
  • Adaptable to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Service Co-ordinator (Secretaries)

Lauren Hope

lauren.hope3@nhs.net

01142717727

Date posted

03 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

425-24-6888137

Job locations

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Supporting documents

Privacy notice

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