Secretarial Assistant

Sheffield Children’s NHS Foundation Trust

The closing date is 05 January 2025

Job summary

Are you looking for an administrative opportunity to support our frontline healthcare professionals deliver outstanding patient care to the Children and Young people at Sheffield Children's NHS Foundation Trust?

We are looking for a Secretarial Assistant to work as part of the Dermatology/Rheumatology team.

No NHS experience? No problem! We are looking for people that can confidently use word processing software, have good typing skills and can produce typed documents with an excellent standard of punctuation, spelling and grammar.

Don't worry about you knowledge of medical terminology, we can teach you this. To us it is more important that you are willing to learn, hardworking and share our trust CARE values.

Main duties of the job

You'll use word processing systems to create a range of documents. These may be reports, letters, case notes, etc. You will listen to dictated information and type what you hear, turning it into a well-presented document.

You will:

  • Provide a high quality clinical typing / transcription service.
  • Provide a high quality administrative support service.

As a secretary/typist, you'll need to:

  • work accurately and methodically
  • meet deadlines
  • use medical terminology (but don't worry we can teach you this)
  • pay attention to detail
  • work in a team but use their own initiative
  • work with all types of people
  • be helpful and reassuring if dealing with patients and their families
  • be adaptive and flexible to change

Skills required

  • excellent keyboard skills
  • IT skills
  • good spelling and grammar
  • excellent organisational skills

About You

You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.

Please ensure that you explain clearly how you meet the essential and desirable criteria in your application.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

  1. Outstanding Patient Care
  1. Brilliant Place to work
  1. Leaders in Children's Health

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

425-24-6820519

Job locations

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Job description

Job responsibilities

Please see job description and person specification for full details of the role

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion leading by kindness and showing empathy, understanding and respect
  • Accountability striving to do the right thing and owning responsibility
  • Respect value differences, tackling inequality and fostering a culture of inclusion
  • Excellence delivering a high-quality standard of care

Job description

Job responsibilities

Please see job description and person specification for full details of the role

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion leading by kindness and showing empathy, understanding and respect
  • Accountability striving to do the right thing and owning responsibility
  • Respect value differences, tackling inequality and fostering a culture of inclusion
  • Excellence delivering a high-quality standard of care

Person Specification

Qualifications and Training

Essential

  • Educated to GSCE standard including Grade C in English or Equivalent Skills in Written English Language (SPAG, Spelling, Punctuation, Grammar)
  • RSA II typing or equivalent typing experience

Desirable

  • RSA III or equivalent qualification or equivalent experience
  • NVQ2 in Business administration or equivalent

Experience

Essential

  • Experience of audio-typing in a secretarial role
  • Experience of working in a customer-focused environment
  • Experience of working with different computer software eg email, internet etc

Desirable

  • Previous medical secretarial experience
  • Experience with NHS software systems
  • Experience of working with confidential material

Knowledge and Skills

Essential

  • Word-processing & audio-typing skills
  • Good time management skills with the ability to prioritise work according to deadlines
  • Able to work as part of a team and under own initiative
  • Good verbal and written communication skills with team / clients/ relatives using tact when required
  • High standard of accuracy
  • Ability to establish and maintain effective working relationships
  • Ability to deal with conflict

Desirable

  • Knowledge of medical terminology

Personal Attributes

Essential

  • Adaptable to change
  • Attention to detail and accuracy
Person Specification

Qualifications and Training

Essential

  • Educated to GSCE standard including Grade C in English or Equivalent Skills in Written English Language (SPAG, Spelling, Punctuation, Grammar)
  • RSA II typing or equivalent typing experience

Desirable

  • RSA III or equivalent qualification or equivalent experience
  • NVQ2 in Business administration or equivalent

Experience

Essential

  • Experience of audio-typing in a secretarial role
  • Experience of working in a customer-focused environment
  • Experience of working with different computer software eg email, internet etc

Desirable

  • Previous medical secretarial experience
  • Experience with NHS software systems
  • Experience of working with confidential material

Knowledge and Skills

Essential

  • Word-processing & audio-typing skills
  • Good time management skills with the ability to prioritise work according to deadlines
  • Able to work as part of a team and under own initiative
  • Good verbal and written communication skills with team / clients/ relatives using tact when required
  • High standard of accuracy
  • Ability to establish and maintain effective working relationships
  • Ability to deal with conflict

Desirable

  • Knowledge of medical terminology

Personal Attributes

Essential

  • Adaptable to change
  • Attention to detail and accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Service Co-ordinator (Secretaries)

Lauren Hope

lauren.hope3@nhs.net

01142717727

Date posted

13 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

425-24-6820519

Job locations

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Supporting documents

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