Quality, Governance & Compliance Support Officer

Sheffield Children’s NHS Foundation Trust

The closing date is 27 November 2024

Job summary

This is an exciting opportunity to work in a dynamic team to deliver effective Quality, Governance and Compliance to the Medicine Care Group at Sheffield Children's Hospitals.

You will help to coordinate Datix incidents, Risks, Actions and compliance on behalf of the Care Group to ensure fast, coordinated and effective governance to ensure patient safety in our Trust.

Main duties of the job

  • To use Datix to monitor incidents, risks and actions and ensure that these are completed in a timely manner.
  • To support daily Datix incident review meetings and maintain data and chase actions relating to these meetings.
  • To maintain databases, trackers and compliance data on behalf of the Governance team and the Medicine Care Group.
  • To chase deadline, actions and incident investigations on behalf of the Care Group
  • To support admin tasks on behalf of the Governance team such as organising meetings, minuting meetings and coordinating via E-Mail.
  • To support the QGC Officer and QGC Lead and help with PSIRF investigations and Care Group Complaints if needed.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

  1. Outstanding Patient Care
  2. Brilliant Place to work
  3. Leaders in Children's Health

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Date posted

20 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

425-24-6757065

Job locations

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Job description

Job responsibilities

Please refer to the job description and person specification for full details of the role.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion leading by kindness and showing empathy, understanding and respect
  • Accountability striving to do the right thing and owning responsibility
  • Respect value differences, tackling inequality and fostering a culture of inclusion
  • Excellence delivering a high-quality standard of care

Job description

Job responsibilities

Please refer to the job description and person specification for full details of the role.

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion leading by kindness and showing empathy, understanding and respect
  • Accountability striving to do the right thing and owning responsibility
  • Respect value differences, tackling inequality and fostering a culture of inclusion
  • Excellence delivering a high-quality standard of care

Person Specification

Qualifications and Training

Essential

  • Recognised qualification in maths and English e.g. GCSE grade A - C or equivalent

Experience

Essential

  • Experience of producing and presenting reports
  • Experience of designing training and development documents including end user guides
  • Experience of supporting administration and business management in a busy and changing environment
  • Experience of using a range of different software applications

Desirable

  • Experience of presenting to groups of people
  • Experience of delivering training
  • Experience of working within the NHS

Knowledge and Skills

Essential

  • Ability to analyse, interpret and report information clearly
  • Problem solving skills
  • Effective communication skills and the ability to work with a range of different stakeholders
  • Excellent organisational and planning skills
  • Evidence of achieving deadlines
  • Computer literate with working experience of Microsoft Office, including Word, Excel, and PowerPoint

Desirable

  • Understanding of Risk Management processes and Incident reporting

Personal Attributes

Essential

  • Team player but able to work on own initiative
  • Interpersonal skills
  • Able to multitask and remain calm when faced with conflicting priorities
  • Meticulous attention to detail
Person Specification

Qualifications and Training

Essential

  • Recognised qualification in maths and English e.g. GCSE grade A - C or equivalent

Experience

Essential

  • Experience of producing and presenting reports
  • Experience of designing training and development documents including end user guides
  • Experience of supporting administration and business management in a busy and changing environment
  • Experience of using a range of different software applications

Desirable

  • Experience of presenting to groups of people
  • Experience of delivering training
  • Experience of working within the NHS

Knowledge and Skills

Essential

  • Ability to analyse, interpret and report information clearly
  • Problem solving skills
  • Effective communication skills and the ability to work with a range of different stakeholders
  • Excellent organisational and planning skills
  • Evidence of achieving deadlines
  • Computer literate with working experience of Microsoft Office, including Word, Excel, and PowerPoint

Desirable

  • Understanding of Risk Management processes and Incident reporting

Personal Attributes

Essential

  • Team player but able to work on own initiative
  • Interpersonal skills
  • Able to multitask and remain calm when faced with conflicting priorities
  • Meticulous attention to detail

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Quality, Governance & Compliance Officer

Owain Davies

owain.davies5@nhs.net

07780437830

Date posted

20 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

425-24-6757065

Job locations

Sheffield Children's NHS Foundation Trust

Western Bank

Sheffield

S10 2TH


Supporting documents

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