Job summary
We have a fantastic opportunity to join our admin team supporting the Paediatric Speech and Language Therapy Service at Sheffield Children's NHS Foundation Trust. The post holder will be required to provide a comprehensive secretarial and administrative service to the Speech & Language Therapy Team in accordance with Trust Policies and procedures.
The Admin Team provides a link between the Trust, the patient and their clinicians. They provide a comprehensive, efficient, responsive administration service to the Speech & Language Therapy Team.
The post will be primarily based at Flockton House, but there will be times when cover may be required at the other Speech & Language Therapy sites i.e. Ryegate Children's Centre and Welfare House.
There are two full time posts available.
Interviews to be carried out on 27th November.
Main duties of the job
The role is varied and covers a range of administrative duties and projects, including use of computer systems (SystmOne, Healthroster, Microsoft Office, SharePoint etc), telephone work and general admin tasks (potentially covering some resource making).
The admin team provide all administrative functions for the service including managing appointments and clinic spaces, managing referrals and tasks, validation of data, as well as project work and ad hoc tasks to support the Speech and Language Therapy team. We have a fantastic, support team of colleagues who are crucial to the successful delivery of the service.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
- Outstanding Patient Care
- Brilliant Place to work
- Leaders in Children's Health
We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Job description
Job responsibilities
Please refer to the job description and person specification for full details of the role
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
Please refer to the job description and person specification for full details of the role
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications & Training
Essential
- Educated to GCSE stanard or equivalent
- RSA II Typing / Word Processing or equivalent qualification or experience
- Excellent standard of written and oral English.
Desirable
Experience
Essential
- Office and secretarial experience including scanning, data entry.
- Experience of good customer care or patient care.
- Experience of co-ordinating and prioritising own workload and using initiative
- Experience of following standard operating procedures
- Experience of working with different computer software eg email, internet, spreadsheets, database.
Desirable
- Experience of working with confidential material.
- Previous NHS experience
- Experience of NHS/Healthcare software systems eg SystmOne.or other electronic patient record.
- Experience of raising requisitions
- Audio Typing experience.
Knowledge and Skills
Essential
- Working knowledge of all Microsoft Word/Office packages.
- Understanding and appropriate use of confidentiality.act when required
- Good time management skills with the ability to prioritise work according to deadlines.
- Ability to establish and maintain effective working relationships and work as a team. to deadlines
- Ability to deal with conflict.
- Good verbal and writing communication skills with team / clients/ / relatives using tact when required.
Personal Attributes
Essential
- Flexible approach to working practices.
- Attention to detail and accuracy
- Able to work as part of a team and under own initiative.
- Willingness to continue personal development.
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect and Excellence
Person Specification
Qualifications & Training
Essential
- Educated to GCSE stanard or equivalent
- RSA II Typing / Word Processing or equivalent qualification or experience
- Excellent standard of written and oral English.
Desirable
Experience
Essential
- Office and secretarial experience including scanning, data entry.
- Experience of good customer care or patient care.
- Experience of co-ordinating and prioritising own workload and using initiative
- Experience of following standard operating procedures
- Experience of working with different computer software eg email, internet, spreadsheets, database.
Desirable
- Experience of working with confidential material.
- Previous NHS experience
- Experience of NHS/Healthcare software systems eg SystmOne.or other electronic patient record.
- Experience of raising requisitions
- Audio Typing experience.
Knowledge and Skills
Essential
- Working knowledge of all Microsoft Word/Office packages.
- Understanding and appropriate use of confidentiality.act when required
- Good time management skills with the ability to prioritise work according to deadlines.
- Ability to establish and maintain effective working relationships and work as a team. to deadlines
- Ability to deal with conflict.
- Good verbal and writing communication skills with team / clients/ / relatives using tact when required.
Personal Attributes
Essential
- Flexible approach to working practices.
- Attention to detail and accuracy
- Able to work as part of a team and under own initiative.
- Willingness to continue personal development.
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect and Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
