Job summary
This is a part time permanent post - 28.50 hours per week, worked over four days, working in the 0-19 centralised Admin Team.
The role provides clerical support to the 0-19 Service (Health Visiting & School Nursing) and ensures an effective and confidential administrative service.
Main duties of the job
To provide clerical support to the 0-19 Service and to ensure an effective and confidential administrative service.
We are looking to recruit a motivated and professional clerical officer to work within a centralised administrative team, linked to the 0-19 Service. Your duties will be varied and will include dealing with telephone enquiries in a contact centre environment, making appointments using rotas on Systm One, scanning, generating letters, admin support to clinical staff and data inputting.
You should have excellent customer service skills. You should be able to communicate effectively in a sensitive and confidential manner. You should be computer literate, have excellent organisational skills and have experience of working in a fast paced office environment.
Please see the job description and person specification for full details.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
-
Outstanding Patient Care
Brilliant Place to work
Leaders in Children's Health
We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Job description
Job responsibilities
Please see job description and person specification for full details of the role
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
Please see job description and person specification for full details of the role
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE Level
- Good working knowledge of Windows 2000 applications
- NVQ2 or equivalent level of knowledge/experience
Desirable
- RSAI/II in typing/word processing
Knowledge
Essential
- Excellent interpersonal skills
- Good verbal & written communication skills
- Ability to prioritise workload and work independently
- Understanding of confidentiality
Desirable
- Working knowledge of Microsoft Outlook
Experience
Essential
- Ability to work as part of a team and own initiative
Personal Attributes
Essential
- Positive and flexible attitude to work
- Welcoming and firendly disposition
- Sympathetic
Person Specification
Qualifications
Essential
- Good general standard of education to GCSE Level
- Good working knowledge of Windows 2000 applications
- NVQ2 or equivalent level of knowledge/experience
Desirable
- RSAI/II in typing/word processing
Knowledge
Essential
- Excellent interpersonal skills
- Good verbal & written communication skills
- Ability to prioritise workload and work independently
- Understanding of confidentiality
Desirable
- Working knowledge of Microsoft Outlook
Experience
Essential
- Ability to work as part of a team and own initiative
Personal Attributes
Essential
- Positive and flexible attitude to work
- Welcoming and firendly disposition
- Sympathetic
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).