Job summary
We are seeking to recruit a full-time (37.5 hours) Clerical Officer to work in our Child Health Services in the Community Mental Health Division at Sheffield Children's NHS FT. You will be based at Centenary House in Hillsborough.
The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, patient focussed and providing on-going support to line management.
You will work with other team members and as part of the wider administrative team, supporting the administrative function and provision of Child Health Information Services.
The successful applicant will be able to demonstrate initiative and work to high standards of accuracy and reliability. With experience of working in an office environment, you will be able to deal with interruptions whilst multi-tasking to support your immediate Line manager and Service manager.
You should be computer literate, have excellent organisational skills and have experience of working in a fast paced office environment.
The post holder should exercise initiative within the role, and it is vital that patient confidentiality is maintained at all times.
Main duties of the job
Responsibility for maintaining daily validations of children registered on the Child Health Information System.
Support the daily administrative function relating to the Newborn Infant Physical Examination results.
Support the administrative function relating to Newborn Hearing Screening results.
To support the registration of new births onto the Child Health Information System
Data input of immunisations and on the Child Health IT System within a specified time limit in order to enable the Child Health IT System to generate further vaccination appointments accurately.
Process weekly error reports from GP practices within the given timeframe.
Record results of neonatal new born screening onto Child Health Information System
Transfer patient records of pre-school children in Sheffield.
Process weekly validation and data quality lists.
Provide support to team as needed.
About us
At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:
-
Outstanding Patient Care
-
Brilliant Place to work
-
Leaders in Children's Health
We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.
As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.
As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children's health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.
Job description
Job responsibilities
Please see job description and person specification for full details of the role
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
Please see job description and person specification for full details of the role
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent
- Mathematics to GCSE standard or equivalent
- ICT and/or equivalent qualification or Microsoft Office excel experience
Desirable
Experience
Essential
- Minimum 24 months experience of having worked in an office environment and as part of a team environment
Desirable
Knowledge
Essential
- Working within established office systems
- Understanding of Confidentiality
Desirable
- Experience of using TPP or a large IT System or Database
Personal Attributes
Essential
- Pleasant, Tactful and understanding manner
- Work as a member of a team
- Good interpersonal skills for dealing with relatives/carers and professionals
- Good verbal communication skills
- Attention to detail
- Physically able to perform the duties to support line manager
Desirable
- Interested in developing new skills
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent
- Mathematics to GCSE standard or equivalent
- ICT and/or equivalent qualification or Microsoft Office excel experience
Desirable
Experience
Essential
- Minimum 24 months experience of having worked in an office environment and as part of a team environment
Desirable
Knowledge
Essential
- Working within established office systems
- Understanding of Confidentiality
Desirable
- Experience of using TPP or a large IT System or Database
Personal Attributes
Essential
- Pleasant, Tactful and understanding manner
- Work as a member of a team
- Good interpersonal skills for dealing with relatives/carers and professionals
- Good verbal communication skills
- Attention to detail
- Physically able to perform the duties to support line manager
Desirable
- Interested in developing new skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
