Health Care Support Worker

Sheffield Children’s NHS Foundation Trust

Information:

This job is now closed

Job summary

Amber Lodge is an intensive, specialist mental health service for primary school aged children (5-11) who are experiencing a range of complex mental health, developmental, emotional, and behavioural issues.

The team at Amber Lodge are looking for a motivated support worker to join our team who has a passion for working with children/ young people in a mental health setting. The successful applicant will join a highly experienced staff team to assist children in exploring, understanding and managing their thoughts feelings and emotions by offering a suite of therapies. They will work alongside the multidisciplinary team at Amber Lodge to support the delivery of individually tailored care plans to meet each child's specific requirements and contribute to the teams formulation and assessment processes.

The work delivered on the Lodge is through a combination of day unit attendance and intensive community outreach to ensure a robust and comprehensive level of care is provided to the young people attending the Lodge. The support worker role will find the successful applicant working predominantly on the day unit delivering structured/ unstructured/ individual/ group based work alongside the multidisciplinary staff team. Working hours are Monday to Friday 0830-1630. The successful applicant will be provided with support, training and guidance to allow them to shape the direction of the team alongside young people, their families and colleagues.

Main duties of the job

  • To assist the registered nurses in meeting the identified needs of children, young people and families
  • To be directly responsible to and work under the direct / indirect supervision of the shift coordinator, registered nurses and unit / deputy unit managers.
  • To work as member of the multidisciplinary team

About us

Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.

We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."

  • Outstanding patient care
  • Brilliant place to work
  • Leader in children's health

Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.

We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

425-24-6198365

Job locations

The Becton Centre for Children & Young People

Sevenairs Road

Sheffield

S20 1NZ


Job description

Job responsibilities

  1. Communication and Relationship Skills
  • To maintain confidentiality of information regarding children, young and families at all times.
  • To provide and receive routine information where there are barriers to understanding
  • To communicate and liaise effectively with all members of the multidisciplinary team, both verbally and in writing
  • Promote and maintain good and effective communication with children, young people, families.
  • To develop therapeutic relationships with children, young people and families using tact reassurance and empathy
  • To work collaboratively with colleagues for the benefit of children, young people and families
  • Act as an advocate for children, young people and families
  • Interact with child, young person, parents/carers, visitors and other staff in a professional manner
  • Communicate with the nurse in charge on shift and deputy / unit managers regarding any problems, untoward occurrences or incidents / accidents that occur
  1. Knowledge, Training and Experience
  • To perform a range of work procedures that require on the job support / training.
  • To have a basic knowledge of safeguarding.
  • To contribute to the induction of new staff and students.
  • To have an awareness of legal frameworks e.g. Mental Health or Childrens Acts
  1. Analytical Skills
  • Ability to judge straightforward role related facts or situations.
  • Analysis of immediate child, young people and families immediate presentations
  1. Planning and Organisational Skills
  • Under the direction of the registered nurse, organises day to day work tasks or activities.
  1. Physical Skills
  • To be trained in and utilise techniques and strategies for the safe physical management of children and young people
  • To have basic keyboard / I.T. skills to effectively use hospital information systems, including inputting data and e-mail.
  • Demonstrate and maintain skills in basic life support.
  1. Responsibility for Patient / Client Care
  • To assist registered nurses in the delivery of individualised care to children, young people and their families.
  • Under the guidance and supervision of a registered nurse or senior colleague provide prescribed care and treatment / care and treatment packages
  • Undertake a range of delegated clinical care duties
  • Where required provide escort to children and young people e.g. as part of therapeutic leave / specific interventions, transfers and day trips
  • Where identified and agreed by the post holder provide transport via driving the Unit mini bus (subject to completion and passing of the prescribed mini bus test)
  • Participate in and utilise clinical supervision to enhance practice
  • Provide physical and emotional containment of children and young people with complex mental health difficulties
  • Contribute to the maintenance of a safe clinical and workplace environment by reporting any concerns to the shift coordinator or unit / deputy unit manager
  • Assist in the preparation of meals and snacks
  1. Responsibility for Policy Implementation
  • Contribute to policy development in own are by providing comments / feedback
  • To be aware of and adhere to the Trusts policies and procedures.
  1. Responsibility for Financial and Physical Resources.
  • Personal duty of care to follow procedures for handling client money / property
  • Personal duty of care in handling equipment / resources and that it is stored appropriately and safely
  • Ensure that the client environment is kept tidy and free of hazards
  1. Responsibility for Human Resources
  • To contribute to the induction of new staff and students by discussing and demonstrating own activities / duties
  1. Responsibility for Information
  • Record personally generated information
  • Complete client records accurately, using both paper and computerised systems
  1. Responsibility for Research and Development
  • Occasionally participate in unit audits, surveys
  • Utilise evidence-based interventions
  1. Freedom to Act
  • Under the direct / indirect supervision of a registered nurse / senior colleague work within well established procedures
  • Under the direct / indirect supervision of a registered nurse / senior colleague carries out routine care duties
  1. Physical Effort
  • Requirement to engage in short term physical movement / containment of children and young people on an occasional basis
  1. Mental Effort
  • To frequently respond to unpredictability in the workload and the different levels of concentration required.
  • To carry out interventions that require concentration e.g. client care
  1. Emotional Effort
  • Frequent exposure to emotional demands of working directly with children, young people and families involved in distressing situations e.g. distressing life events, safeguarding issues, challenging behaviour and mental health presentations
  1. Working Conditions
  • To have rare exposure to blood and body fluids.
  • To have occasional exposure to verbal and / or physical aggression

Inclusive Recruitment & Selection

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are currently reviewing our recruitment & selection process and are looking to make our job adverts more inclusive. This will support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity and Inclusion. If you have any ideas in how we can make our recruitment & selection process more inclusive, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion leading by kindness and showing empathy, understanding and respect
  • Accountability striving to do the right thing and owning responsibility
  • Respect value differences, tackling inequality and fostering a culture of inclusion
  • Excellence delivering a high-quality standard of care

Job description

Job responsibilities

  1. Communication and Relationship Skills
  • To maintain confidentiality of information regarding children, young and families at all times.
  • To provide and receive routine information where there are barriers to understanding
  • To communicate and liaise effectively with all members of the multidisciplinary team, both verbally and in writing
  • Promote and maintain good and effective communication with children, young people, families.
  • To develop therapeutic relationships with children, young people and families using tact reassurance and empathy
  • To work collaboratively with colleagues for the benefit of children, young people and families
  • Act as an advocate for children, young people and families
  • Interact with child, young person, parents/carers, visitors and other staff in a professional manner
  • Communicate with the nurse in charge on shift and deputy / unit managers regarding any problems, untoward occurrences or incidents / accidents that occur
  1. Knowledge, Training and Experience
  • To perform a range of work procedures that require on the job support / training.
  • To have a basic knowledge of safeguarding.
  • To contribute to the induction of new staff and students.
  • To have an awareness of legal frameworks e.g. Mental Health or Childrens Acts
  1. Analytical Skills
  • Ability to judge straightforward role related facts or situations.
  • Analysis of immediate child, young people and families immediate presentations
  1. Planning and Organisational Skills
  • Under the direction of the registered nurse, organises day to day work tasks or activities.
  1. Physical Skills
  • To be trained in and utilise techniques and strategies for the safe physical management of children and young people
  • To have basic keyboard / I.T. skills to effectively use hospital information systems, including inputting data and e-mail.
  • Demonstrate and maintain skills in basic life support.
  1. Responsibility for Patient / Client Care
  • To assist registered nurses in the delivery of individualised care to children, young people and their families.
  • Under the guidance and supervision of a registered nurse or senior colleague provide prescribed care and treatment / care and treatment packages
  • Undertake a range of delegated clinical care duties
  • Where required provide escort to children and young people e.g. as part of therapeutic leave / specific interventions, transfers and day trips
  • Where identified and agreed by the post holder provide transport via driving the Unit mini bus (subject to completion and passing of the prescribed mini bus test)
  • Participate in and utilise clinical supervision to enhance practice
  • Provide physical and emotional containment of children and young people with complex mental health difficulties
  • Contribute to the maintenance of a safe clinical and workplace environment by reporting any concerns to the shift coordinator or unit / deputy unit manager
  • Assist in the preparation of meals and snacks
  1. Responsibility for Policy Implementation
  • Contribute to policy development in own are by providing comments / feedback
  • To be aware of and adhere to the Trusts policies and procedures.
  1. Responsibility for Financial and Physical Resources.
  • Personal duty of care to follow procedures for handling client money / property
  • Personal duty of care in handling equipment / resources and that it is stored appropriately and safely
  • Ensure that the client environment is kept tidy and free of hazards
  1. Responsibility for Human Resources
  • To contribute to the induction of new staff and students by discussing and demonstrating own activities / duties
  1. Responsibility for Information
  • Record personally generated information
  • Complete client records accurately, using both paper and computerised systems
  1. Responsibility for Research and Development
  • Occasionally participate in unit audits, surveys
  • Utilise evidence-based interventions
  1. Freedom to Act
  • Under the direct / indirect supervision of a registered nurse / senior colleague work within well established procedures
  • Under the direct / indirect supervision of a registered nurse / senior colleague carries out routine care duties
  1. Physical Effort
  • Requirement to engage in short term physical movement / containment of children and young people on an occasional basis
  1. Mental Effort
  • To frequently respond to unpredictability in the workload and the different levels of concentration required.
  • To carry out interventions that require concentration e.g. client care
  1. Emotional Effort
  • Frequent exposure to emotional demands of working directly with children, young people and families involved in distressing situations e.g. distressing life events, safeguarding issues, challenging behaviour and mental health presentations
  1. Working Conditions
  • To have rare exposure to blood and body fluids.
  • To have occasional exposure to verbal and / or physical aggression

Inclusive Recruitment & Selection

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are currently reviewing our recruitment & selection process and are looking to make our job adverts more inclusive. This will support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity and Inclusion. If you have any ideas in how we can make our recruitment & selection process more inclusive, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion leading by kindness and showing empathy, understanding and respect
  • Accountability striving to do the right thing and owning responsibility
  • Respect value differences, tackling inequality and fostering a culture of inclusion
  • Excellence delivering a high-quality standard of care

Person Specification

Qualifications

Essential

  • English and Mathematics GCSE or equivalent

Desirable

  • NVQ Level 2 in Healthcare
  • Training related to work within CAMHS or mental health setting

Experience

Essential

  • Health and safety
  • Awareness of safeguarding
  • Mental health issues affecting children, young people and families

Desirable

  • Working clinically with children
  • Working within the NHS

Knowledge

Essential

  • Good Communication: Written and Verbal
  • Relationship building / Interpersonal skills

Desirable

  • CAMHS / Social Care networks
  • Basic IT skills

Personal Attributes

Essential

  • Commitment to: CAMHS
  • Commitment to: Self and service development
  • Commitment to: Flexible practice
  • Commitment to: Flexible working patterns
  • Commitment to: Management of change
  • Commitment to: Personal integrity and credibility
  • Commitment to: Physically able to carry out the duties of the post

Demonstrates Trust Values

Essential

  • Compassion, Accountability, Respect and Excellence
Person Specification

Qualifications

Essential

  • English and Mathematics GCSE or equivalent

Desirable

  • NVQ Level 2 in Healthcare
  • Training related to work within CAMHS or mental health setting

Experience

Essential

  • Health and safety
  • Awareness of safeguarding
  • Mental health issues affecting children, young people and families

Desirable

  • Working clinically with children
  • Working within the NHS

Knowledge

Essential

  • Good Communication: Written and Verbal
  • Relationship building / Interpersonal skills

Desirable

  • CAMHS / Social Care networks
  • Basic IT skills

Personal Attributes

Essential

  • Commitment to: CAMHS
  • Commitment to: Self and service development
  • Commitment to: Flexible practice
  • Commitment to: Flexible working patterns
  • Commitment to: Management of change
  • Commitment to: Personal integrity and credibility
  • Commitment to: Physically able to carry out the duties of the post

Demonstrates Trust Values

Essential

  • Compassion, Accountability, Respect and Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

The Becton Centre for Children & Young People

Sevenairs Road

Sheffield

S20 1NZ


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

The Becton Centre for Children & Young People

Sevenairs Road

Sheffield

S20 1NZ


Employer's website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Deputy Nurse Manager

Angela Crookes

angela.crookes@nhs.net

01143053027

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

425-24-6198365

Job locations

The Becton Centre for Children & Young People

Sevenairs Road

Sheffield

S20 1NZ


Supporting documents

Privacy notice

Sheffield Children’s NHS Foundation Trust's privacy notice (opens in a new tab)