Job summary
This post is an exciting opportunity to join the e-Systems team at Sheffield Children's NHS Foundation Trust.
The e-Systems team is responsible for the management of many clinical systems across the Trust, including the Electronic Patient Record (EPR) and its component parts including the Patient Administration System (PAS), the electronic Document Management System (eDMS) and several others.
Main duties of the job
To be responsible for the day to day support of the Systems relating to the provision of a high quality, efficient and responsive e-Systems service.
To develop knowledge of the applications supported by the e-Systems service - PAS, eDMS, NHS e-Referral, Netcall, Big Hand and all other applications that fall within remit, to be able to provide role-tailored training and system support.
To work in conjunction with the Service Coordinator to develop the systems supported by the service ensuring the highest quality of service is provided at all times in line with local and national objectives.
About us
Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
- Outstanding patient care
- Brilliant place to work
- Leader in children's health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Inclusive Recruitment & Selection
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are currently reviewing our recruitment & selection process and are looking to make our job adverts more inclusive. This will support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity and Inclusion. If you have any ideas in how we can make our recruitment & selection process more inclusive, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
For more information on the main responsibilities for this post, please refer to the job description and person specification.
Inclusive Recruitment & Selection
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are currently reviewing our recruitment & selection process and are looking to make our job adverts more inclusive. This will support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity and Inclusion. If you have any ideas in how we can make our recruitment & selection process more inclusive, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent
Desirable
- NVQ Level 4 in Business Administration or equivalent knowledge acquired through experience
Experience
Essential
- Experience of working in a busy and multi-disciplinary customer focussed service.
- Experience of using a wide range of IT and information systems including Microsoft Office
Desirable
- Experience of using a PAS
- Experience of using an eDMS
- Experience of electronic document management systems and scanning
- Experience of providing training to service users, and presenting to groups of staff
Knowledge
Essential
- Ability to provide a proactive and high quality customer focused service
- Ability to input, retrieve and analyse information
- Ability to use initiative to implement improvements to working practices
- Strong interpersonal skills, for effective working with colleagues and internal customers
- Ability to communicate effectively both verbally and in writing
- Ability to manage conflict and difficult, challenging and sensitive situations.
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to work on own initiative and effectively as a team member
Personal Attributes
Essential
- Attention to detail
- Effective team worker
- Ability to exercise initiative and self-judgement
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent
Desirable
- NVQ Level 4 in Business Administration or equivalent knowledge acquired through experience
Experience
Essential
- Experience of working in a busy and multi-disciplinary customer focussed service.
- Experience of using a wide range of IT and information systems including Microsoft Office
Desirable
- Experience of using a PAS
- Experience of using an eDMS
- Experience of electronic document management systems and scanning
- Experience of providing training to service users, and presenting to groups of staff
Knowledge
Essential
- Ability to provide a proactive and high quality customer focused service
- Ability to input, retrieve and analyse information
- Ability to use initiative to implement improvements to working practices
- Strong interpersonal skills, for effective working with colleagues and internal customers
- Ability to communicate effectively both verbally and in writing
- Ability to manage conflict and difficult, challenging and sensitive situations.
- Excellent organisational skills with the ability to plan and prioritise work with conflicting deadlines for themselves and others
- Ability to work on own initiative and effectively as a team member
Personal Attributes
Essential
- Attention to detail
- Effective team worker
- Ability to exercise initiative and self-judgement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
