Job summary
An excellent secondment opportunity has arisen to work as a Project Support for Digital technology to support clinicians at all levels to deliver various projects in the Digital Programme.
We are seeking enthusiastic and experienced Clinical Support Workers, AHP assistant practitioners or Nursing Associates with a particular passion for digital technologies, education & training to help support digital service development at Sheffield Children's FT. This is an exciting opportunity to join the Digital Services team to support the implementation of several key digital projects within the Digital programme and influence future projects.
We are looking for an individual who has the commitment and passion to support the digital agenda and professional development of colleagues, ensuring that they have the appropriate skills to meet the needs of service users.
You should:
- be able to communicate effectively.
- experience of working within teams and delivering projects would be an advantage.
- Be confident to working across a variety of settings within the Trust.
If you feel you could be the right person for this job and would like to ask any further questions please contact Janet Dodd (Janet.dodd4@nhs.net ) or Barnaby Franklin (Barnaby.franklin1@nhs.net).
Main duties of the job
The purpose of the Clinical Support for Digital technology is to be part of the digital wards programme which is fundamentally a clinical transformation programme partly facilitated by Information management and technology (IM&T) staff. This role will involve supporting the digital team to deliver various projects in the Digital Wards programme, assist with the implementation of key clinical projects and the associated process changes and benefits realisation alongside supporting the clinical teams to utilise the digital systems effectively.
The post holder will support the delivery of education, training and development for the digital projects and is expected to act as a role model to provide clinical leadership to the digital and clinical teams, liaising with medical, nursing, and allied health professionals, sharing expert knowledge and support in the clinical setting.
The role will be undertaken by an experienced Clinical Support Worker, AHP Support or Nursing Associate who will assist with stakeholder engagement, communications, configuration and development of the digital systems and support with training required by the clinical teams. The post holder will be responsible for identifying learning and development needs, delivering training and support the implementation of evidence based patient focused practice within the digital projects.
To be clinical support for the Digital Wards projects and work in conjunction with the Digital Wards Project Team and end users.
About us
Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
- Outstanding patient care
- Brilliant place to work
- Leader in children's health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Job description
Job responsibilities
To be clinical support for the Digital Wards projects and work in conjunction with the Digital Wards Project Team.
IT Systems
- To assist with the implementation of the clinical systems and their subsequent rollout across the Trust working closely with the operational clinical leads in all care settings to determine the optimal configuration of the products for the Trust.
- To use their clinical experience to offer clinical advice and negotiate with clinical and management colleagues.
- To act as an advocate of digital transformation to work with colleagues and in turn support them through change.
- To identify the optimal staff engagement approach at all levels to ensure maximum success of the implementation of the projects.
- To work with multi-disciplinary and project team members to identify issues with current processes and work towards resolutions and new ways of working.
- To be highly visible and supportive in the clinical areas to work alongside all staff groups.
- To identify the benefits of each of the systems, supporting auditing to identify Benefits Realisation and the review of benefits as part of the Benefits Realisation Plan.
- Support with education for implementations of clinical systems across all specialties working closely with the clinical leads and clinical educators.
- To participate in the end user acceptance testing, to ensure the system is clinically sound and any changes introduced meet Trust policy.
- To support with the training programme to ensure that clinical users are trained to a suitable standard.
- To monitor the systems for compliance and act accordingly to address issues of non-compliance. To diagnose the reasons and escalate concerns when appropriate to senior members within the trust.
- To work closely with key clinical staff and keep them informed of all major developments and discuss the system regularly.
- To attend the Project Boards/Project Team meetings where required and keep up to date with minutes and highlight reports.
- To have an awareness of the stakeholder communications plan, providing timely responses to clinicians, escalating where appropriate
- To ensure that mobile technology deployed in clinical areas is suitable for use in the operational settings and complies with Trust clinical and infection policies.
Management and Leadership
- Collaborate with staff at all levels, regarding clinical workflow to ensure successful implementation of technology that benefits patient care and achieves expected outcomes.
- Partner with Digital, Information Technology, Health Information Systems, medical and operational leaders to assess new informatics technology opportunities that impact/improve clinical documentation, workflow efficiency and patient safety.
- Provide leadership for using informatics/technology, promoting the best professional standards in a technology field to support clinical practice.
- Support education needs identified in the project plan to manage and implement defined projects targets, notifying the project manager when issues or problems occur. This will involve supporting with planning and organising training approaches and packages and monitoring their effectiveness.
- Develop effective communication with healthcare professionals to foster a good understanding of clinical informatics systems and the roles and responsibilities of staff who use them.
Education and Training
- Deliver training, and demonstrate the product to all levels of clinical, administrative, and managerial staff in a manner that is appropriate for the audience.
- Deliver training on clinical IT systems being implemented to staff of all levels including clinicians and management.
- Support with the production of user guides and training materials and the structure of training sessions.
- Lead on the planning, developing, refining and evaluation of clinical documentation systems and training programs.
- Ensure adherence to Clinical informatics project timelines, scope definitions and operational budgets.
Professional Practice
- The jobholder will work collaboratively with clinical colleagues to improve the implementation of clinical informatics across the Trust.
- Review practice, audit against agreed standards and liaise with nursing staff to ensure the relevant trust guidelines are applied across the Trust.
- Review clinical practice on wards and to identify where practice goes outside safe limits and to lead any changes in practice which are needed to reduce a risk which has been identified.
- To keep up to date with clinical practice and to demonstrate and maintain a commitment to Continuing Professional Development (CPD).
- Raise concerns with regards to risk, danger, malpractice, or wrongdoing by following the trust policy and supporting processes.
Internal Relationships
To build on current digital team working arrangements and liaise with other departments as necessary to ensure guidelines processes are implemented trust wide.
External Relationships
To facilitate liaison between the Digital Wards Project Team and other NHS Trusts using the proposed systems to ensure that opportunities for shared learning are realised.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
To be clinical support for the Digital Wards projects and work in conjunction with the Digital Wards Project Team.
IT Systems
- To assist with the implementation of the clinical systems and their subsequent rollout across the Trust working closely with the operational clinical leads in all care settings to determine the optimal configuration of the products for the Trust.
- To use their clinical experience to offer clinical advice and negotiate with clinical and management colleagues.
- To act as an advocate of digital transformation to work with colleagues and in turn support them through change.
- To identify the optimal staff engagement approach at all levels to ensure maximum success of the implementation of the projects.
- To work with multi-disciplinary and project team members to identify issues with current processes and work towards resolutions and new ways of working.
- To be highly visible and supportive in the clinical areas to work alongside all staff groups.
- To identify the benefits of each of the systems, supporting auditing to identify Benefits Realisation and the review of benefits as part of the Benefits Realisation Plan.
- Support with education for implementations of clinical systems across all specialties working closely with the clinical leads and clinical educators.
- To participate in the end user acceptance testing, to ensure the system is clinically sound and any changes introduced meet Trust policy.
- To support with the training programme to ensure that clinical users are trained to a suitable standard.
- To monitor the systems for compliance and act accordingly to address issues of non-compliance. To diagnose the reasons and escalate concerns when appropriate to senior members within the trust.
- To work closely with key clinical staff and keep them informed of all major developments and discuss the system regularly.
- To attend the Project Boards/Project Team meetings where required and keep up to date with minutes and highlight reports.
- To have an awareness of the stakeholder communications plan, providing timely responses to clinicians, escalating where appropriate
- To ensure that mobile technology deployed in clinical areas is suitable for use in the operational settings and complies with Trust clinical and infection policies.
Management and Leadership
- Collaborate with staff at all levels, regarding clinical workflow to ensure successful implementation of technology that benefits patient care and achieves expected outcomes.
- Partner with Digital, Information Technology, Health Information Systems, medical and operational leaders to assess new informatics technology opportunities that impact/improve clinical documentation, workflow efficiency and patient safety.
- Provide leadership for using informatics/technology, promoting the best professional standards in a technology field to support clinical practice.
- Support education needs identified in the project plan to manage and implement defined projects targets, notifying the project manager when issues or problems occur. This will involve supporting with planning and organising training approaches and packages and monitoring their effectiveness.
- Develop effective communication with healthcare professionals to foster a good understanding of clinical informatics systems and the roles and responsibilities of staff who use them.
Education and Training
- Deliver training, and demonstrate the product to all levels of clinical, administrative, and managerial staff in a manner that is appropriate for the audience.
- Deliver training on clinical IT systems being implemented to staff of all levels including clinicians and management.
- Support with the production of user guides and training materials and the structure of training sessions.
- Lead on the planning, developing, refining and evaluation of clinical documentation systems and training programs.
- Ensure adherence to Clinical informatics project timelines, scope definitions and operational budgets.
Professional Practice
- The jobholder will work collaboratively with clinical colleagues to improve the implementation of clinical informatics across the Trust.
- Review practice, audit against agreed standards and liaise with nursing staff to ensure the relevant trust guidelines are applied across the Trust.
- Review clinical practice on wards and to identify where practice goes outside safe limits and to lead any changes in practice which are needed to reduce a risk which has been identified.
- To keep up to date with clinical practice and to demonstrate and maintain a commitment to Continuing Professional Development (CPD).
- Raise concerns with regards to risk, danger, malpractice, or wrongdoing by following the trust policy and supporting processes.
Internal Relationships
To build on current digital team working arrangements and liaise with other departments as necessary to ensure guidelines processes are implemented trust wide.
External Relationships
To facilitate liaison between the Digital Wards Project Team and other NHS Trusts using the proposed systems to ensure that opportunities for shared learning are realised.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications and Training
Essential
- 5 GCSE's including Maths and English or equivalent
- Basic Microsoft Word, Excel, PowerPoint experience
- Microsoft Word, Excel, Access and PowerPoint experience
Experience
Essential
- Experience in a clinical setting
- Awareness of digital systems used in the Trust
Desirable
- Experience of delivering training
Knowledge and Skills
Essential
- Ability to establish rapport and engage multidisciplinary colleagues
- Team player but able to work on own initiative
- Well-developed people skills including facilitation and negotiation skills
- Effective communication skills and the ability to work with a range of different stakeholders
- Ability to work to set priorities and manage time effectively
- Presentation and training skills
- Understanding of the importance and governance surrounding patient documentation, information and data collection
Desirable
- Competent at using Microsoft software programmes
- Good negotiating skills
Personal Attributes
Essential
- Meticulous and strong attention to detail
Person Specification
Qualifications and Training
Essential
- 5 GCSE's including Maths and English or equivalent
- Basic Microsoft Word, Excel, PowerPoint experience
- Microsoft Word, Excel, Access and PowerPoint experience
Experience
Essential
- Experience in a clinical setting
- Awareness of digital systems used in the Trust
Desirable
- Experience of delivering training
Knowledge and Skills
Essential
- Ability to establish rapport and engage multidisciplinary colleagues
- Team player but able to work on own initiative
- Well-developed people skills including facilitation and negotiation skills
- Effective communication skills and the ability to work with a range of different stakeholders
- Ability to work to set priorities and manage time effectively
- Presentation and training skills
- Understanding of the importance and governance surrounding patient documentation, information and data collection
Desirable
- Competent at using Microsoft software programmes
- Good negotiating skills
Personal Attributes
Essential
- Meticulous and strong attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
