Job summary
The post holder will provide support to the Medicine Care Group Governance Workstream and will report into the Quality, Governance & Compliance Officer.
The role will take responsibility in providing a range of support functions to support delivery of safe and effective governance processes and to ensure processes are aligned to Trust Governance processes.
The role will involve supporting the Care Group Quality, Governance & Compliance activities, namely co-ordination of the Medicine Clinical Quality Group (CQG) Meeting and providing project support to clinical teams in regard to governance processes.
Main duties of the job
Report to the Medicine Care Group Management Team and provide efficient administration support to the QGC Officer, QGC Lead and the Care Group Senior Nursing team who are responsible for care group Governance portfolio. Deal with telephone, e-mail and written communications in regard to Medicine Care Group Governance Processes, in particular the management of Risks, Incidents and other Governance related matters. Review requests through email/telephone for Governance support and take action, ensuring difficulties are reported to QGC Officer or Lead if further action is required.Record and create reports from Datix for feedback to the Care Group Team on Risks, Incidents as well as feedback from processes such as patient and family feedback.
Liaise with key stakeholders to ensure information is submitted for reports to meet deadlines following up where information does not meet the required standards or is not submitted.
Please see detailed Job Description and Person Specification for full details.
About us
Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
- Outstanding patient care
- Brilliant place to work
- Leader in children's health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Job description
Job responsibilities
To report to the Medicine Care Group Management Team and provide efficient administration support to the QGC Officer, QGC Lead and the Care Group Senior Nursing team who are responsible for care group Governance portfolio.
To deal with the telephone, e-mail and written communications in regard to Medicine Care Group Governance Processes, in particular the management of Risks, Incidents and other Governance related matters.
Review requests through email/telephone for Governance support and take action, ensuring difficulties are reported to QGC Officer or Lead if further action is required.
Record and create reports from Datix for feedback to the Care Group Team on Risks, Incidents as well as feedback from processes such as patient and family feedback.
Liaise with key stakeholders to ensure information is submitted for reports to meet deadlines following up where information does not meet the required standards or is not submitted.
Please see detailed Job Description and Person Specification for full details.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
To report to the Medicine Care Group Management Team and provide efficient administration support to the QGC Officer, QGC Lead and the Care Group Senior Nursing team who are responsible for care group Governance portfolio.
To deal with the telephone, e-mail and written communications in regard to Medicine Care Group Governance Processes, in particular the management of Risks, Incidents and other Governance related matters.
Review requests through email/telephone for Governance support and take action, ensuring difficulties are reported to QGC Officer or Lead if further action is required.
Record and create reports from Datix for feedback to the Care Group Team on Risks, Incidents as well as feedback from processes such as patient and family feedback.
Liaise with key stakeholders to ensure information is submitted for reports to meet deadlines following up where information does not meet the required standards or is not submitted.
Please see detailed Job Description and Person Specification for full details.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications and Training
Essential
- Recognised qualification in maths and English, eg GCSE grade A-C or equivalent
- NVQ Level 3 in Business Administration, or equivalent
Experience
Essential
- Experience of producing and presenting reports
- Experience of designing training and development of documents including end user guides
- Experience of supporting administration and business management in a busy and changing environment
- Experience of using a range of different software applications
Desirable
- Experience of presenting to groups of people
- Experience of delivering training
- Experience of working within the NHS
Knowledge and Skills
Essential
- Ability to analyse, interpret and report information clearly
- Problem solving skills
- Effective communication skills and the ability to work with a range of different stakeholders
- Evidence of achieving deadlines
- Computer literate with working experience of Microsoft Office including Word, Excel and PowerPoint
Desirable
- Understanding of Risk Management processes and Incident reporting
Personal Attributes
Essential
- Team player but able to work on own initiative
- Interpersonal skills
- Able to multitask and remain calm when faced with conflicting priorities
- Meticulous and strong attention to detail
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect, Excellence
Person Specification
Qualifications and Training
Essential
- Recognised qualification in maths and English, eg GCSE grade A-C or equivalent
- NVQ Level 3 in Business Administration, or equivalent
Experience
Essential
- Experience of producing and presenting reports
- Experience of designing training and development of documents including end user guides
- Experience of supporting administration and business management in a busy and changing environment
- Experience of using a range of different software applications
Desirable
- Experience of presenting to groups of people
- Experience of delivering training
- Experience of working within the NHS
Knowledge and Skills
Essential
- Ability to analyse, interpret and report information clearly
- Problem solving skills
- Effective communication skills and the ability to work with a range of different stakeholders
- Evidence of achieving deadlines
- Computer literate with working experience of Microsoft Office including Word, Excel and PowerPoint
Desirable
- Understanding of Risk Management processes and Incident reporting
Personal Attributes
Essential
- Team player but able to work on own initiative
- Interpersonal skills
- Able to multitask and remain calm when faced with conflicting priorities
- Meticulous and strong attention to detail
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect, Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
