Job summary
An exciting opportunity has arisen to join the Neurodisability team, within the Medicine care group at Sheffield Children's NHS Foundation Trust.
You will support the Single Point of Access Team by providing an efficient and effective clerical support service to the Single Point of Access (SPA) process within Neurodisability.
You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality, diversity and inclusion.
Main duties of the job
- Request all associated supporting documents for referrals.
- Responsibility for chasing supporting documents.
- Maintain SPA spreadsheets to ensure recording of questionnaires received is kept up to date.
About us
Sheffield Children's is one of three independent, specialist paediatric hospitals in the country, providing dedicated healthcare for children and young people across community, mental health and acute specialist settings.
We have three overarching aims that set the direction for the Trust in our vision "to create a healthier future for children and young people."
- Outstanding patient care
- Brilliant place to work
- Leader in children's health
Our commitment to rewarding colleagues is demonstrated through our brilliant reward and benefits offer including; generous annual leave entitlement and pension scheme and access to salary sacrifice schemes such as cycle to work and lease cars.
We are committed to supporting colleagues from different heritages and lifestyles while at work. This is supported through the offer we have in place for flexible working and the three equality network groups we have in place. Colleagues are encouraged to join these groups and request flexible working.
Job description
Job responsibilities
- Uploading Autism and ADHD questionnaires.
- Accurate recording and continued updating of referral status.
- Establishing good levels of communication with other staff to ensure a smooth referral process.
- Tracking SPA process to ensure families and schools are contacted in a timely manner.
Please refer to the job description for full details.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Job description
Job responsibilities
- Uploading Autism and ADHD questionnaires.
- Accurate recording and continued updating of referral status.
- Establishing good levels of communication with other staff to ensure a smooth referral process.
- Tracking SPA process to ensure families and schools are contacted in a timely manner.
Please refer to the job description for full details.
Inclusive Recruitment & Selection
We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.
We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net
We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net
Trust Values
The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:
- Compassion leading by kindness and showing empathy, understanding and respect
- Accountability striving to do the right thing and owning responsibility
- Respect value differences, tackling inequality and fostering a culture of inclusion
- Excellence delivering a high-quality standard of care
Person Specification
Qualifications and Training
Essential
- 4 GCSE's Grade C or above, including English NVQ Level 3, A-Levels or equivalent acquired through experience
Desirable
Knwoledge & Skills
Essential
- Good time management skills with the ability to prioritise work according to deadlines. Able to work as part of a team and under own initiative Good verbal and written communication skills with team / clients/ relatives using tact when required. Understanding of Caldicott/Data Protection Act High standard of accuracy
- Ability to establish and maintain effective working relationships Ability to deal with conflict
Personal Attributes
Essential
- Adaptable to change Attention to detail and accuracy
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect and Excellence.
Experience
Essential
- Working with confidential material Working in a customer-focussed environment Experience of working with different computer software e.g. email, internet etc
Desirable
- NHS/medical secretarial experience Experience with NHS software systems Working in a multi-disciplinary team
Person Specification
Qualifications and Training
Essential
- 4 GCSE's Grade C or above, including English NVQ Level 3, A-Levels or equivalent acquired through experience
Desirable
Knwoledge & Skills
Essential
- Good time management skills with the ability to prioritise work according to deadlines. Able to work as part of a team and under own initiative Good verbal and written communication skills with team / clients/ relatives using tact when required. Understanding of Caldicott/Data Protection Act High standard of accuracy
- Ability to establish and maintain effective working relationships Ability to deal with conflict
Personal Attributes
Essential
- Adaptable to change Attention to detail and accuracy
Demonstrates Trust Values
Essential
- Compassion, Accountability, Respect and Excellence.
Experience
Essential
- Working with confidential material Working in a customer-focussed environment Experience of working with different computer software e.g. email, internet etc
Desirable
- NHS/medical secretarial experience Experience with NHS software systems Working in a multi-disciplinary team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
