Airedale NHS Foundation Trust

Clinical Support Worker - Emergency Department (Band 3)

The closing date is 03 September 2025

Job summary

The Senior Health Care Support Worker (SHCSW) will function at a higher competency level than that of other Health Care Support Workers (HCSW) with responsibility for actively participating as part of the Multi-Disciplinary Team within the Emergency Department, to provide a seamless service to patients and relatives.

The SHCSW will work under proximal supervision from a Registered Practitioner and carry out assigned clinical tasks involving direct patient care and associated administrative duties

Main duties of the job

The delivery of clinical and therapeutic care, within the clinical setting within set protocols and within the scope of the SHCSW, under the guidance and supervision of the Registered Practitioner.

Organise and prioritise time and work activities effectively.

Contributes to the delivery of nursing care ensuring the highest possible standard under supervision of Registered Practitioners. Undertakes a range of delegated clinical care duties, records patients observations and collects specimens and samples as instructed

Under supervision and appropriate delegation from the Registered Practitioner assess patients conditions through basic test results and clinical observations.

Ensure care is documented accurately and in a timely manner as per Trust policy and contributes to updating patients records.

Ensure that patients and relatives are treated with courtesy at all times and the individual needs of patients are respected, promoting and valuing the rights, responsibilities and diversity of people. Patients must be treated with privacy and dignity.

Maintain a safe working environment, reporting incidents, accidents and complaints. Understand the need to maintain and respect patient confidentiality

promotes and participates in Health Education.

Maintain confidentiality of all patients and work related issues.

Actively participates in Departmental Team Development and Nursing Team Development

About us

We are delighted to offer a wide range of benefits to employees including:

  • Cycle to Work
  • Travel Scheme
  • Childcare Vouchers with Salary Sacrifice
  • Onsite Nursery
  • Buying and Selling Annual Leave
  • Car Leasing
  • Employee Assistance Programme
  • Employee Health and Wellbeing
  • Extensive Reward Scheme
  • Counselling Service
  • Financial packages including Vivup and Wagestream
  • Staff Networks, Enable, Rainbow, Gender, Race Equality Ecoaware & Admin Network.

Our values:

We understand that it's down to the hard work, effort and dedication of our staff that makes a difference for our patients. Our people really do make our Airedale experience - we take pride in fostering a friendly, effective and caring work environment. Our values are part of our DNA, which are:

  • Committed to Quality of Care
  • Compassion
  • Working together for patients
  • Improving Lives
  • Everyone Counts
  • Respect and Dignity

Got questions before you apply, please contact the recruiting manager to find out more.

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

423-7413003

Job locations

Airedale General Hospital - Emergency Department

Skipton Road

Steeton

BD20 6TD


Job description

Job responsibilities

Participates in the welcoming and reception of patients in the clinical area, supporting the assessment process and liaising with the Emergency Department Registered Practitioner.

Participates in the delivery of care in conjunction with the Emergency Department Registered Practitioner. Ensuring assistance is provided with patients activities of daily living.

Assists in creating an environment which meets the needs of patients, relatives and carers.

Escort/support relatives within the department and to the Mortuary.

Has the skills, knowledge and competency to perform the following clinical skills:

  • Vital signs and early warning score
  • Urinalysis
  • Pregnancy Testing
  • Capillary Blood Glucose Monitoring
  • ECG Acquisition
  • Venepuncture
  • Peripheral IV access
  • Urinary Catheterisation
  • Basic Limb Casting
  • Pressure Area Risk Assessment
  • Wound Closure

Ensure adequate skills to maintain/update patients computer records.

Evaluate, analyse and act upon those findings that directly relate to the provision of Emergency Care.

Ensure the Registered Practitioner is aware of any conditional changes that may affect patient acuity.

Recognise the work load of colleagues and provide support as necessary.

Acts as a mentor to junior staff.

Job description

Job responsibilities

Participates in the welcoming and reception of patients in the clinical area, supporting the assessment process and liaising with the Emergency Department Registered Practitioner.

Participates in the delivery of care in conjunction with the Emergency Department Registered Practitioner. Ensuring assistance is provided with patients activities of daily living.

Assists in creating an environment which meets the needs of patients, relatives and carers.

Escort/support relatives within the department and to the Mortuary.

Has the skills, knowledge and competency to perform the following clinical skills:

  • Vital signs and early warning score
  • Urinalysis
  • Pregnancy Testing
  • Capillary Blood Glucose Monitoring
  • ECG Acquisition
  • Venepuncture
  • Peripheral IV access
  • Urinary Catheterisation
  • Basic Limb Casting
  • Pressure Area Risk Assessment
  • Wound Closure

Ensure adequate skills to maintain/update patients computer records.

Evaluate, analyse and act upon those findings that directly relate to the provision of Emergency Care.

Ensure the Registered Practitioner is aware of any conditional changes that may affect patient acuity.

Recognise the work load of colleagues and provide support as necessary.

Acts as a mentor to junior staff.

Person Specification

Qualifications

Essential

  • Level 2 Diploma in Health & Social Care (or care related subject)
  • Care Certificate (15 standards)

Desirable

  • Level 3 Diploma in Health & Social Care (or care related subject) - or working towards
  • ILS / APES / TaRTS

Knowledge

Essential

  • Has an understanding of working of the acute NHS trust
  • Has an understanding of the risk management issues which may arise

Experience

Essential

  • at least 1 year working within acute NHS trust / care setting

Desirable

  • emergency department / urgent care experience

Skills

Essential

  • ED clinical skill set (Band 3) - complete
  • Ability to use computer systems (Systm 1 / EPR / patient management system)

Desirable

  • Computer Literate
  • Able to use PAS system and Other electronic Patient Management systems
  • ECG recording
  • Wound care management
  • Taking and recording observations
Person Specification

Qualifications

Essential

  • Level 2 Diploma in Health & Social Care (or care related subject)
  • Care Certificate (15 standards)

Desirable

  • Level 3 Diploma in Health & Social Care (or care related subject) - or working towards
  • ILS / APES / TaRTS

Knowledge

Essential

  • Has an understanding of working of the acute NHS trust
  • Has an understanding of the risk management issues which may arise

Experience

Essential

  • at least 1 year working within acute NHS trust / care setting

Desirable

  • emergency department / urgent care experience

Skills

Essential

  • ED clinical skill set (Band 3) - complete
  • Ability to use computer systems (Systm 1 / EPR / patient management system)

Desirable

  • Computer Literate
  • Able to use PAS system and Other electronic Patient Management systems
  • ECG recording
  • Wound care management
  • Taking and recording observations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital - Emergency Department

Skipton Road

Steeton

BD20 6TD


Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)


Employer details

Employer name

Airedale NHS Foundation Trust

Address

Airedale General Hospital - Emergency Department

Skipton Road

Steeton

BD20 6TD


Employer's website

https://www.airedale-trust.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Emergency Department Unit Manager

Cheryl Szulhan

c.szulhan@nhs.net

01535292294

Details

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata per annum

Contract

Permanent

Working pattern

Full-time

Reference number

423-7413003

Job locations

Airedale General Hospital - Emergency Department

Skipton Road

Steeton

BD20 6TD


Supporting documents

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